Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Rating: 5 out of 555380 reviews

All reviews (380)

  • Hutch+Hall
    Rating: 5 out of 5
    Review left on 10 Jan 2025

    Great service, beautiful product

    Smaller project this time. As always exceptional experience, so friendly and helpful. Very fast turnaround. Great communication and beautiful product. Thanks again! Martine

    Answer from pro:

    Hi Martine, Glad to welcome you to our review board. Thank you for the sharing your experience and providing another opportunity to share how we shine building our relationships. Talk soon... Dov, Roy…
    Reply created 13 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2025

    Tory’s Quick Step Laminate

    Roy was an absolute pleasure to deal with from the moment we placed our first call with him. Very attentive, accommodating and extremely flexible. We have done a lot of home Renos and have never come across an individual and company that was so customer centric! We will be recommending Invison Hardwood Decor to family and friends!!!

    Answer from pro:

    Hi guys, Thank you so much for the kind words of appreciation for Roy's efforts and Invision as a whole. Our wish for you is to enjoy the floors as long as you are in the home and encourage your circl…
    Reply created 9 Jan 2025
  • Stephen Newman
    Rating: 5 out of 5
    Review left on 20 Dec 2024

    Outstanding Service

    A leaky AC unit damaged several boards in my three year old wood floor. The insurance company's contractor wanted to replace the entire floor, a major project and a major hassle. Dov and Roy at Invision Hardwood & Decor came to my rescue, performing a more modest repair that replaced only the sections of the floor that contained damaged boards. They sourced the wood from the same mill that supplied the boards three years ago, and the wood was a perfect match for my existing floor. Their expert installers did a beautiful job, and in no time at all I had my floor back. Good as new. Invision has my highest recommendation.

    Answer from pro:

    Hi Stephen, Thanks for the review. Glad you can enjoy it again. Fortunately the product and colour was still available. Shout out to Mercier Wood Flooring for that. it blended perfectly. and looked …
    Reply created 23 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2024

    Upstairs renovation

    The staff at Invision hardwood were very helpful and professional. Pina helped me find exactly what I was looking for. Their staff was also very responsive with follow up questions.

    Answer from pro:

    Thanks Anngelee, Happy to have been a help with this order. I'll see your son later today. Also- looking forward to providing the same experience with next week's vinyl order. Talk soon, Dov, Roy and…
    Reply created 9 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2024

    Condo Unit Flooring Replacement with Luxury Vinyl

    It was a wonderful experience working with Roy and his team. Roy is very knowledgeable in explaining the pros and cons of each type and brand of flooring options and provided a variety of solutions to meet my needs. He is also extremely attentive during the whole process and this reduces my stress in the whole project. The entire experience was so smooth and wonderful. I highly recommend Invision Hardwood and Decor for all flooring projects.

    Answer from pro:

    We are grateful for your kind review. Small business's earns a reputation one customer at a time. Experiencing our service is the only way to see what makes us different and your review qualifies we …
    Reply created 4 Dec 2024
  • Mark
    Rating: 5 out of 5
    Review left on 21 Nov 2024

    Engineered Wood Floors

    Outstanding experience dealing with Invision! I was so impressed with Dov, Roy, and Pina that I didnt even waste time shopping around. Pina took the time to explain the pros and cons of each brand of flooring. Dov took the time to explain in detail all of the questions I had about application. Roy delivered the floors to me and was so courteous. The entire experience was superb. I highly recommend Invision Hardwood and Decor! Thanks again!

    Answer from pro:

    Hi Mark- thank you for this fantastic acknowledgment of our services. We like to talk about customers as partners and thinking this way wr can deliver each other pleasurable results. Talk soon… Dov,…
    Reply created 22 Nov 2024
  • Arielle Furneaux
    Rating: 5 out of 5
    Review left on 14 Nov 2024

    Hardwood floor sanding and staining

    Roy and his team did a phenomenal job sanding and staining our hardwood floor. They were communicative throughout the process and were able to adapt to changes in our vision. Completed the job quickly but with immense care. Thanks Roy and co!

    Answer from pro:

    Hi Arielle, It does take a team to delivery positive results and also I good client, so thank you for being that good client. Our original communications provided the confidence to make the drive to t…
    Reply created 18 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2024

    Couldn't be happier with the new floors! Excellent all around.

    Roy and his team at Invision Hardwood provided excellent service & recommendations through-out the entire process. This was my first time dealing with upgrades'/renovations' in my place, and (hearing the horror stories from other individuals in the GTA) I was slightly nervous on taking on such an upgrade. From the beginning, Roy (and the team at Invision Hardwood) made the process simple and efficient. Excellent recommendations (me not knowing much about the vast options of flooring available) along with their superior professional installation has resulted in a phenomenal upgrade from my previous hardwood, and has elevated my entire space. Would highly recommend Invison Hardwood & I will personally be using their services for years to come. Thank you for everything!

    Answer from pro:

    Hi Patrick, Glad to hear we have made this a pleasant experience for you. Thank you for recognizing us with this great review. We look forward to being able to offer you and your future referrals t…
    Reply created 18 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2024

    Flooring, Stairs and Painting

    We had an exceptional experience working with the team at Invision for our new home! Roy and Dov were both incredibly professional from the time that we met them. They worked with us to figure out a flooring and painting solution that fit our needs and budget. Their team did an exceptional job with installation of our floors and stairs, and both started and completed their work on time. They were also able to pivot quickly to a suitable alternative solution when we encountered an unexpected challenge in our house. We would definitely use Invision again for a future project and would recommend them to any of our family and friends! Thank you very much!

    Answer from pro:

    Hi Zane, You and your family have been wonderful to be around and the trust you provided us was unwavering. I’m thrilled that you as well feel rewarded for working together and hope we get another cha…
    Reply created 5 Nov 2024
  • Customer of Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
    Rating: 5 out of 5
    Review left on 27 Oct 2024

    Great Work

    Dov and Roy are a pleasure to work with! They take the time to answer all your questions and never rush you through the process. They are extremely knowledgeable and have a passion for what they do. The new floor looks great!

    Answer from pro:

    Hi Rafael, Thank you for the kind comments and taking the time to complete this review. Of course water damage is never ideal and now that you' have new floors it allows you to fall in love with you …
    Reply created 28 Oct 2024