Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Rating: 5 out of 555380 reviews

All reviews (380)

  • Warren
    Rating: 5 out of 5
    Review left on 7 Oct 2024

    Hardwood Flooring

    After our project was delayed for months by another dealer, we found Invision Hardwood & Decor online by chance. Knowing this, Dov and his team picked up the phone and got us the hardwood we needed within a weeks time - incredible! From this experience we are confident in recommending them to anyone looking for flooring at competitive prices. Dov is accommodating, professional and an excellent communicator. His friendly demeanour and years of experience shows in his efforts when giving advice while reassuring us along the way. We are especially pleased with their ability to deliver on their commitments as promised, which is rare find now a days. Thanks again to the Invision team.

    Answer from pro:

    Your appreciation is felt with this fantastic feel good review. Providing us the opportunity to share how are our services really are different once you've been around.. Our success comes from open c…
    Reply created 8 Oct 2024
  • Kyle Campbell
    Rating: 5 out of 5
    Review left on 18 Sep 2024

    Condo flooring

    I recently had the pleasure of working with Roy and his incredible team, including Pina and the dynamic duo of Mike squared (youll understand when you meet them). From my very first email and phone call, it was clear I was in the right hands. When I walked in, Pina greeted me with open arms, welcoming me with great conversation and some treats to follow. Communication with Roy was flawless throughout the process. Renovations can be overwhelming, it was my first time, and my project was no exception, but Roys team managed to handle the most chaotic moments with professionalism and grace. Special mention goes to Mike square as these guys were absolute workhorses, taking on what seemed like impossible tasks and delivering every time. There were challenges along the way, including a mix-up from the condo management, which didnt notify the tenants properly about the upcoming noise. Roy, however, had a Plan B ready to go and even discouraged me from getting caught up in any drama, wisely advising against making enemies. Not his first rodeo. Renovations are never easy, it was my first time also. The first email is always the easiest part. But Roy and his team are fully aware of the stress and chaos that can come with it. Not once did I feel like my concerns went unheard. Let me say that again **not once**. Every issue was addressed, every suggestion was thoughtfully considered, and I never felt pressured into making a decision I wasnt comfortable with. They damaged nothing in the reno. If youre thinking about renovations, dont hesitate to call Roy. His team will guide you through the process, make you feel at ease, and may even sweeten the deal with some delicious baked treats along the way!

    Answer from pro:

    Hi Kyle, Awesome! Thanks for taking the time for this review and with such a high endorsement of our day to day. It's brings understanding and relevance to what's make us different. Pivoting in the…
    Reply created 18 Sep 2024
  • Scott Alley
    Rating: 5 out of 5
    Review left on 28 Aug 2024

    Hardwood Floor and new staircase

    Dov and Roy were fantastic to work with. The install was completed on schedule and we are very happy with the results! They made our vision a reality. Very professional from outset of the project through to completion. The Invision install team were polite, hard working, and extremely knowledgeable. Would definitely recommend Invision for flooring and stair work!

    Answer from pro:

    Hi Scott & Ginny, It was with pleasure to accommodate turning your house into a home as well as working with such good people. Thank you. There was extensive work involved in our floor, stair and rail…
    Reply created 29 Aug 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2024

    Amazing Flooring and Support!

    They were absolutely amazing! Every staff member I spoke to was so caring, very good about following up and always making sure I was getting what I needed. Pina, Dov and Roy are all SO amazing and I will be recommending them to everyone!

    Answer from pro:

    Hi Martina- nice heart warming review. We really appreciate reading reviews. Praise is voiced all the time but a review takes time and effort to create and a feel good moment to know others read it a…
    Reply created 19 Jul 2024
  • Eternalasha TBD
    Rating: 5 out of 5
    Review left on 30 Apr 2024

    Engineered Wood Purchase

    I accidentally found Invision Flooring when googling for particular (Mercier Mist Red Oak) engineered wood. Roy was professional and very knowledgeable about the wood, suppliers, installation and they had plenty of selection. He was able to offer me a very competitive price and quick delivery. Cognizant of my tight schedule Roy tracked the delivery giving me regular updates. The flooring arrived on time and the wood looks stunning - completely transformed my house. . I had to order some additional wood urgently and Dov also stepped in to enable a quick delivery. I would highly recommend Invision and the team of Roy and Dov.

    Answer from pro:

    Hi Sneha, We appreciate your consideration and business tremendously. Thank you for your kinds word and looking forward to more from you and awaiting your referrals. Talk soon… Dov, Roy and the Invi…
    Reply created 1 May 2024
  • Charline Simon
    Rating: 5 out of 5
    Review left on 7 Apr 2024

    New Laminate Floors

    We hired Dov and Roy to replace the floors of our condo unit. The team at Invision was very responsive and accommodating to our timelines and budget. We found exactly the type of floors that we wanted at the showroom, where there was plenty to choose from. The whole process, from the first contact on Homestars to the finished product, was stress-free and completed within a couple of weeks. The new floors look amazing and we would hire Dov and Roy again without hesitation.

    Answer from pro:

    Hi Charline, Thank you for the glowing review. Getting it was a pleasure. Just makes the whole process complete with such satisfaction. Until meeting again, Talk soon... Dov, Roy and the Invision te…
    Reply created 8 Apr 2024
  • Kevin and Joanne Gray
    Rating: 5 out of 5
    Review left on 9 Mar 2024

    Very satisfied

    Dov, Roy and staff were extremely professional and thorough! We LOVE our final product. Our home has been transformed! Thank you! So happy! Highly recommended!

    Answer from pro:

    Thank you both for your trust right from the onset. It was a pleasure being part of the homes upgrade process Talk soon... Dov, Roy and the Invision team.
    Reply created 11 Mar 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2024

    Hardwood Flooring in Toronto

    We had a great experience with Invision and couldn't be more pleased with the results. Roy and Dov are friendly, helpful and knowledgeable and Invision's installation team is excellent. We asked them to work with our existing railings and it turned out great. Our new engineered hardwood floors are getting all sorts of compliments from family and friends. The customized floor vents in particular show Invision's craftsmanship and attention to detail. We wouldn't hesitate to recommend Invision.

    Answer from pro:

    Hi Christy, These results and experiences are a collaboration between good clients and good service provider’s. We made a commitment to the business and our clients to offer a service level that most…
    Reply created 22 Jan 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2024

    Amazing Products....Exceptional Service....Trusted Advisor

    Roy and his team are a pleasure to deal with. Not only were they able to provide the best pricing on my hardwood (over 2K sq ft) and premium vinyl needs (over 1K sq ft), Roy's attention to detail, abundance of patience answering all our questions and helpful advice on our reno (outside of the flooring) were very much appreciated. I can't imagine getting my flooring anywhere other than Invision....Roy - you've got my business and life!

    Answer from pro:

    Charles, what a glowing acknowledgment.! Your endorsement of our efforts and style of engagement is rewarding. We hope your reference encourages others to feel your words and believe that we are not l…
    Reply created 24 Jan 2024
  • Daniele Burdi
    Rating: 5 out of 5
    Review left on 17 Jan 2024

    LVP material

    I dealt with Pina on ordering LVP for my basement, she was very helpful in samples and selection. She was very lovely to work with. She communicated well on the delivery method and date and I had no issues with my order.

    Answer from pro:

    Hi Daniele, glad you happy with your vinyl purchasing experience.. Wishing you many years of happiness. Space looks nice and clean. All referrals welcome Talk soon... Dov, Roy and the Invision team.
    Reply created 18 Jan 2024