Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Rating: 5 out of 555380 reviews

All reviews (380)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2023

    Home renovation

    The people are Amazon and wonderful people to deal do business with I will still love to do business with againa and again

    Answer from pro:

    Thank you for the kind review. I'm thinking spell check or voice dictation (i.e- chat GPT) somehow altered your intention on "Amazon for amazing". That makes more sense, lol. Happy to help over and …
    Reply created 12 Jan 2024
  • Neil Gallaiford
    Rating: 5 out of 5
    Review left on 28 Jun 2023

    Engineered wood flooring

    Invision replaced the flooring in my whole condo and did a beautiful job. Then tragedy struck when a flood ruined my year-old flooring. The product was no longer available but Invision found a suitable replacement and replaced about 75% of the floor. They did an excellent job, very fast, very clean and the new floor looks fantastic.

    Answer from pro:

    Hi Neil, Thanks for your acknowledgment. It's great for our customers to hear your positive feedback on your experience with us more than once. The water damage was unfortunate and hopefully not to …
    Reply created 29 Jun 2023
  • Cristian Radu
    Rating: 5 out of 5
    Review left on 20 Jun 2023

    Excellent product offering and friendly service

    Excellent product offering and friendly service. We stepped in with 0 knowledge on hardwood, vinyl and cork flooring. Dov has extensive knowledge having worked in the trade. He took the time to present all the product lines, the differences between them, along with recommendations based on actual jobs he and his team did in the past that are similar to our reno job. He was courteous and most importantly extremely patient with us in answering all of our questions and accepting the inherent delays and reschedulings during a process that stretched over 2 months. The high quality of the service and personal touch was the main reason for which we decided to give Invision our business. I strongly recommend.

    Answer from pro:

    Thanks you Cristian, both yourself and Val are wonderful trusting personalities and whenever these characteristics are present it’s truly a pleasure to be of help. Timelines didn’t matter for us, afte…
    Reply created 21 Jun 2023
  • RNR
    Rating: 5 out of 5
    Review left on 19 Jun 2023

    Beautiful floors, excellent service

    I decided to visit the showroom of this company based on the Home Stars reviews. I am happy to report that my experience was in keeping with the very positive commentary of the previous consumers. I was offered expert commentary by Dov on the various products and was given an excellent price on the hardwood product that I selected. My contractor prepared the sub-floor and Roy and his team did the installation. The finished product is indeed beautiful and the entire experience was very smooth and positive. Dov and Roy were both fast to respond to questions and provided excellent support throughout. Thanks to Invision for my beautiful floors and thanks to Homestars for once again being a reliable source of service providers!

    Answer from pro:

    Hi Rae, If was a wonderful experience for us both. You made this process very fluid, well organized and with excellent communication. All things that resonate very well with us. We're happy knowing ou…
    Reply created 20 Jun 2023
  • Perry Ho
    Rating: 5 out of 5
    Review left on 30 May 2023

    Hardwood floor purchase

    Dov provided excellent pricing and service for us, especially when we were looking for floors last minute and were in a rush to get it shipped within 2 days. Doc went above and beyond with his service and made sure the warehouse was able to provide to us our doors on time. He also provided great advice on maintenance and design of flooring. Service was fantastic. Well be back again for Dovs incredible service.

    Answer from pro:

    Hi Perry, Fortunately it all worked out, making a quick decision together with the material being immediately available certainly factored into this being easy and in your favour. Talk soon… Dov, Roy …
    Reply created 30 May 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2023

    Quality workmanship

    A single lady is very very happy with the work that was just completed. I hired this company because I had a good hunch that I would be pleased. My discernment Iis alive and well. (Ego boost to boot). At first when I went to the store , I saw alot of awards. I guess I am so jaded I thought they have an in with Homestars. I prayed about it, and hired them confidently. Of course, simply the Best .

    Answer from pro:

    What a great review, so upbeat and rewarding. I'm connecting the dots to my belief on this lovely author. Maybe another awards will come out of this satisfying result and your prayers. Thank you for…
    Reply created 29 May 2023
  • Customer of Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
    Rating: 5 out of 5
    Review left on 10 May 2023

    Basement reno

    My experience with invision hardwood & decor was refreshing . Dov ( sales associate ) was knowledgeable and extremely easy to work with.

    Answer from pro:

    Hi Damir, Enjoy your basement and the new flooring. Your Torlys Everwood vynil will provide hassle free enjoyment for a lifetime. Feel free to send photos after the space is uncovered and cleaned u…
    Reply created 10 May 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2023

    Family, living and dining rooms.

    We were very pleased with the service we received from everyone at Invision. Their knowledge, professionalism and overall patience allowed us to make a good choice when selecting our hardwood flooring. We will recommend Invision to family and friends and hope to use their services in the future. Keep up the great teamwork!

    Answer from pro:

    Hi Annette and Mario You guys were so wonderful to deal with. We all know how much effort you put into this decision. Was nice to hear your installers loved working with the Mercier wood floors. Per…
    Reply created 10 May 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2023

    Hardwood floor installation

    Super experience. Beautiful work done and a pleasure to work with Dov and Roy. Other companies had told us that what we wanted could not be done, but Dov and Roy assured us it would not be a problem. They were very attentive to our concerns and finished ahead of schedule.

    Answer from pro:

    Hi Eleanor, thank you for the confidence in us. Fortunately you have good friends. We owe it to Miriam who referred you to us after doing similar specialized work for her. Most installers offer basi…
    Reply created 8 May 2023
  • Sandra_see
    Rating: 5 out of 5
    Review left on 30 Apr 2023

    Flooring install and trim

    We are very happy with our flooring and trim work by Invision. The team was fast, efficient and professional. Roy went above and beyond to help us meet our timeline including driving to the Superior warehouse himself to pick up the flooring. Thank you Roy for all your patience as well in answering all our questions and doing follow up with us after the project was completed.

    Answer from pro:

    Hi Sandra- we appreciate your return visit for our second project together. It's important that each one of us contribute to ensuring a successful outcome and collectively we did. Looking forward to …
    Reply created 30 Apr 2023