Picov's Furniture
Rating: 4.3 out of 54.3517 reviews

All reviews (17)

  • Customer of Picov's Furniture
    Rating: 5 out of 5
    Review left on 14 Dec 2023

    Arm Chairs & Throw Pillows

    We are very pleased with the quality of the refurbishing of our two threadbare arm chairs. Everyone was really friendly and helpful to work with. Would highly recommend! The more we can divert furniture away from landfills -- everyone wins!

    Answer from pro:

    The business was founded on the premise of saving waste Plus nothing really beats high quality Thank you
    Reply created 18 Dec 2023
  • Customer of Picov's Furniture
    Rating: 5 out of 5
    Review left on 25 Nov 2023

    Bench cushions

    Fast service. Kerry was very helpful in helping us choose fabric for our bench cushions. Would highly recommend.

    Answer from pro:

    Thank you we. Like to help with our experience Gives some guidance Kerry
    Reply created 18 Dec 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2020

    Re-upholstered 6 Kitchen Chairs

    Brought in 6 chairs to be reupholstered and I couldn’t be happier. From the beginning process of providing me a fair quote, to the selection of the materials and then receiving them when promised - what more could I ask for! The chairs are better now than they were when I bought them - thank you to this great business! My wife is especially happy since we also didn’t send more waste to the landfill for something that had so much more life to them. Consider reupholstering vs buying new - you save money/environment and can get a better product in the end. As an aside, I would like to comment that some of the negative reviews I have read about this place seem petty and not always reasonable. Please read them over before making a decision to dismiss this great small business. I carefully read reviews on Google and homestars before making a decision - I was not concerned moving forward with them and recommend you to do the same if you are in the market for this service. Read my reviews, I am not someone who just signed up to give a false positive or ruin someone’s livelihood.

    Answer from pro:

    thank you for your help we do our best to make our work last
    Reply created 1 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2018

    Upholstering of chairs

    This is the first time I have used Picov’s. My experience was the best I have encountered in my design career. The owner Kerry Picov ordered fabric, pick up was arranged and work completed in a timely manner and my client was thrilled with her chairs.

    Answer from pro:

    we have done a lot of jobs for andrea whom is a great designer and she keeps on sending us work a pleasure to deal with
    Reply created 1 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2018

    ottomans

    I had my ottomans made from scratch at Picov's furniture. The owner was great to deal with. He was very accommodating about the color and price. We received them quickly and they looked great. I would return to Picov's any time.

    Answer from pro:

    thank you for the review
    Reply created 1 Aug 2023
  • HomeOwner
    Rating: 1 out of 5
    Review left on 18 Jun 2018

    Chairs recovered

    I would never recommend this company to anyone. Had ordered fabric back in March and they said it would take 2-4 weeks. It took 10 weeks and we had to call them numerous times. When finally brought in to be re-covered. They said it would take 1 weeks. It took 2 weeks and we had to call them numerous times. Very poor customer service and disorganized. They never return calls and they always had an excuse. I had a fried who had the same issue. They just rotate the excuses.

    Answer from pro:

    normally we try to do work on time but sometimes there are problems for personnel ie severe illness so we get slower but in this case from time of bringing in the furniture we were one week late and …
    Reply created 1 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2018

    Amazing experience

    I had a few quotes to have my furniture reupholstered and came to Picov’s and was very impressed with the selection, pricing and amazing customer service from Mel. It was a pleasure to work with them and I’m thrilled with how my furniture turned out!
  • HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2016

    Great Workmanship

    We send people there all the time for reupholstering of chairs or sofas. Picov's has been around a long time and has always provided excellent workmanship for my clients. I will continue to recommend Picov's to my customers.

    Answer from pro:

    thank you
    Reply created 1 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2014

    Sofa, Loveseat and Chair

    I recently had my sofa, loveseat and chair reupholstered at Picov and could not be happier. The workmanship is excellent as is the customer service.! I would recommend Picov's to anyone wanting to get their furniture re-done.

    Answer from pro:

    our work is above most standard and last an average of over 15 yeas Thank you
    Reply created 1 Aug 2023
  • HomeOwner
    Rating: 1 out of 5
    Review left on 19 Apr 2014

    custom ottoman and cushions

    I took in a picture of an ottoman I wanted made. Was told "we can make anything". So I placed the order and left the picture and measurements for reference. I was told it would take 2 weeks, ended up taking 7. When I went to pick up the piece it was not at all like my picture. The top of the ottoman was supposed to be tufted and it was plain with a few buttons attached, it looked horrible. I told the owner I was not satisfied and he argued that to tuft it would cost more. I told him that i was quoted according to the picture. Luckily i had extra fabric and he said he would change it. At that time i took the two accent cushions, the fabric was a dark paisley and he made them with a white zipper that screams out from the fabric. he also filled the pillow with scrap foam wrap rather then a proper pillow form. i took the pillows because it was not worth the fight. I returned the next week and the top was done according to my original picture. I was then told that i was not being charged any extra !!! Why would I be charged extra, it should have been done right the first time. A horrible experience from start to finish. The prices are reasonable but not if you don't get what you ask for . I will not be returning and so glad I did not have my sofa and chairs done here. Very sloppy work and unprofessional.

    Answer from pro:

    one customer we tried to make happy but can't while we offered every solution she wanted us to do work for nothing and she is a competitor so we believe that she has ulterior motives she also reviewed…
    Reply created 1 Aug 2023