Reliable Carpet & Upholstery Care Inc
Reliable Carpet & Upholstery Care Inc
Rating: 5 out of 555216 reviews

All reviews (216)

  • Customer of Reliable Carpet & Upholstery Care Inc
    Rating: 5 out of 5
    Review left on 25 Sep 2024

    Upholstery cleaning

    Dam did a wonderful job and was just super to work with. We were very pleased.

    Answer from pro:

    I'm sure Dan will be happy to hear that. Thank you for the review!!
    Reply created 30 Sep 2024
  • HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 11 May 2024
    Clean Rug or Carpets - Offsite
    Rug was 20 years old. Never cleaned. Yah, it was that bad. Whiteish gray was now black in places. Thought of just tossing it but emailed Reliable Carpet who gave us a reasonable quote plus got back to us right away and sent a wonderful young man, who removed carpet in seconds. Must have washed and scrubbed this old rug relentlessly and it came back clean! Their name says it all! Thanks so much! Have another rug coming your way very soon!

    Answer from pro:

    Great to hear of such a positive experience. We're looking forward to the next challenge!
    Reply created 13 May 2024
  • Lori Wood
    Rating: 5 out of 5
    Review left on 9 Apr 2024

    Consistently excellent work

    We've used them four times. Consistently excellent quality work. Professional. Punctual. Personable. They also cleaned by in-laws carpets which probably had not been cleaned in decades and the results were phenomenal. I totally trust this company and will continue to use.

    Answer from pro:

    Thanks Lori for the kind words.
    Reply created 9 Apr 2024
  • sg from Ajax, Ajax
    Rating: 5 out of 5
    Review left on 12 Feb 2024
    In Home Carpet or Rug Cleaning
    We had carpets cleaned in 3 bedrooms, hallway, stairs and the basement. The carpets has not been cleaned in about 10 years and the basement had some really bad stains. The cleaner arrived on time, he was very friendly and extremely clear about what he was going to do. He was very careful not to make any mess in the house with his equipment. He did a great job on all the carpets and the stains in the basement carpet came out very clean. The whole house looks great! He also cleaned a white upholstered chair which also looks great now. I highly recommend this company for their carpet and upholstery cleaning.

    Answer from pro:

    Thanks for the feedback. Call us anytime.
    Reply created 12 Feb 2024
  • Boris Cibic
    Rating: 5 out of 5
    Review left on 22 Nov 2023

    Excellent service

    When we unrolled a carpet that we had in storage we found a vulgar urine stain. Reliable was able clean the stain and completely remove the smell. Excellent pick-up and delivery service. 100% recommended.

    Answer from pro:

    Great to hear Boris! Thanks for the feedback.
    Reply created 22 Nov 2023
  • Patricia Bianco
    Rating: 5 out of 5
    Review left on 21 Nov 2023

    Two area carpets and an almost impossible Queen Anne chair

    Two area rugs, 6x8 and 8x10, in dire need of cleaning due to my Goiden Retriever bounding around. A Queen Anne accent chair in a silk fabric with noticeable yellowish-brown water marks from when I tried to clean cat vomit. My efforts made it worse. (I didn't want to reupholster it because in the store the fabric made me gasp it was so beautiful. Pale blue with cherry blooms and birds.) Other companies looked at the chair photos and declined. Reliable Carpet & Upholstery Care took on the challenge, restoring it by hand, and I am very very pleased. Water stains on silk are very difficult to treat and there's barely any left and only noticeable when I bend down to look closely. The quote for both the rugs came to $ 360 The chair fabric also $360 The final bill was a little less. They were also very responsive. I would definitely call them again.

    Answer from pro:

    Hi Patricia, Very happy to hear that you are satisfied with the results. As you mentioned older silk with alkaline stains such as yours was a big challenge to remediate. If it happens again, try to s…
    Reply created 21 Nov 2023
  • V. Dinnick
    Rating: 5 out of 5
    Review left on 6 Nov 2023

    Great job - efficient and arrived on time

    My carpeted staircase was a mess. Stained and looking grubby. I thought I'd need to get new carpet but figured I try cleaning first. Reliable got all the stains out and exceeded my expectations. The carpeting looks great. I will use them again.

    Answer from pro:

    Thank you for the feedback. Glad to help you save the money of replacement with some old fashioned hard work. Thanks again!
    Reply created 7 Nov 2023
  • Customer of Reliable Carpet & Upholstery Care Inc
    Rating: 5 out of 5
    Review left on 28 Jul 2023

    Apolstery and carpet cleaning

    Dan was professional, efficient and very helpful. The furniture and carpets are back to looking like new despite several pet messes. I will gladly recommend this service provider.
  • Matt McFadden
    Rating: 5 out of 5
    Review left on 12 Jul 2023

    Living Room Sectional Sofa

    Fantastic experience again. Reliable was able to accommodate a fairly quick turnaround to have our sofa cleaned. The technician was communicative and punctual, working quickly to be in and out in an hour. Would highly recommend and will definitely reach out next time we're in need.

    Answer from pro:

    Thank you Matt! Hope to hear from you again soon.
    Reply created 13 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2023

    Bedroom, stairs and two dining chairs

    Great experience from start to finish. Call was answered quickly, politely and efficiently and appointment was booked for two days later at my preferred time of day. They offered to have the tech call when they were on their way, even asking how much lead time I would prefer. Sure enough, tech called and texted exactly 15 minutes before arriving, and was right on time. Frank was super efficient and wasted no time getting right to work cleaning carpets in one bedroom & on two sets of stairs and cleaning two upholstered dining chairs. He finished at the time promised and was on his way. Would definitely use again.

    Answer from pro:

    Great to hear your feedback, John. We try our best to make the experience seamless. Call us anytime. Thanks again!
    Reply created 26 May 2023