Super Rooter

Rating: 4.9 out of 5

Super Rooter reviews (48)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Clear drain clog

    I was very pleased with the quality of service John at Super Rooter provided. He gave me an approximate time window, called before heading to my place, and arrived on time. We had some standing water in a basement sink, and after a few questions, John identified where he thought the clog was and started working to resolve. He had the blockage clear in no time at all and water was draining once again! John was friendly, courteous and professional. I would highly recommend to anyone looking for draining or plumbing issues.

    Answer from pro:

    Thank you for the review it was a pleasure meeting you.

    Reply created 13 Sep 2018
  • Review from Customer of Super Rooter
    Rating: 5 out of 5
    Review left on 28 Jun 2018

    Clearing kitchen sink drain and installing toilet

    Super Rooter was great! Called John on Sunday night for a non urgent job. He answered right away and came the next morning. Immediately recognized the issue with kitchen sink and went to roof to clear drain from top. Then he installed the toilet and had good way of resolving a preexisting issue. Later that night I noticed a way we could make the toilet install even better. Called him and he came out to do that the next morning at no charge.

    Answer from pro:

    Thx for review if There's anything you need please feel free to call thank you

    Reply created 29 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2018

    Clogged Kitchen Pipe, New Faucet Install

    I found super Rooter on homestars this morning after my kitchen sink became plugged. I called around to several companies and decided on Super Rooter based both on price and service. He was able to come this afternoon and not only quickly resolved my drainage issue but installed my new kitchen faucet for me as well. He was super professional, friendly, trustworthy, and I have already given the Super Rooter name to a couple of other people for any future needs they may have. I will definitely be calling them again for any additional plumbing needs. Thank you so much for the fantastic service!

    Answer from pro:

    Thank you for the great review. It was a pleasure working for you.

    Reply created 20 Jun 2018
  • Review from Customer of Super Rooter
    Rating: 5 out of 5
    Review left on 30 Mar 2018

    Sewer drain repair

    John did a great job repairing a broken sewer pipe and installing a cleanout for us. He was clear about pricing and very professional. I'd hire him again and would have no problem recommending him to others.

    Answer from pro:

    Thx for review glad your happy

    Reply created 3 Apr 2018
  • Review from Customer of Super Rooter
    Rating: 5 out of 5
    Review left on 2 Feb 2018

    Clogged Drain

    I called John at Super Rooter about a clogged sink drain. He had another job that morning, but said he would come after that (around lunch time). He came right when he said. He was very friendly and assessed the problem quickly. Everything was fixed in under an hour. He charged a reasonable fee on a straight hourly rate - no hidden extras or call-out fees. I would definitely recommend John to anyone.

    Answer from pro:

    Thanks very much for your review. If there's anything I can do for you please let me know thank you.

    Reply created 2 Feb 2018
  • Review from sheila.pan
    Rating: 5 out of 5
    Review left on 13 Jan 2018

    Provided instructions over phone to help save money

    I had an issue with my garburator not working and I called John for service, but instead of coming out and charging for the service, he provided the instructions to me over the phone. I was able to fix it myself, and I saved myself $120. I'm really happy with the integrity of this company, and I'll definitely use them again for future plumbing issues.

    Answer from pro:

    Glad to hear you were able to fix it. Thanks for the review.

    Reply created 15 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2017

    Professional, Punctual, and Courteous

    John has worked for us twice now to clear plugged pipes. He always arrives on time, does a thorough job, then surprises us with a more-than-reasonable bill. Such an honest guy - we wouldn't hesitate to recommend him!

    Answer from pro:

    Thank you very much for you kind words. Pls let us know if we can help .

    Reply created 9 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2017

    Replacing and regrading part of our sewer line

    While our neighbour was doing some renovations, they found that our sewage pipe was linked to theirs and was in bad shape. We had also had some issues with back-up so thought it was a good time to re-grade the pipe. John at Super Rooter was the only company that we would call for this job. Not only is he incredibly honest, the work was done quickly and everything is better than new.

    Answer from pro:

    Thank you very much for your review it's great working for you.

    Reply created 18 Sep 2017
  • Review from Reiner Rieger
    Rating: 5 out of 5
    Review left on 6 Sep 2017

    Plugged sewage line

    Called several companies on a holiday weekend this past Sunday. The earliest would be Monday afternoon, l tried one more time on search and found Super rooter. He said l will be there by 2pm, he was 10 min. early, great service and reliable! I have worked in the trades for more than 30 years and l know.

    Answer from pro:

    Thank you for your review. Glad to hep

    Reply created 7 Sep 2017
  • Review from Ada
    Rating: 5 out of 5
    Review left on 22 Apr 2017

    Fix Leaking Pipe

    While doing laundry, noticed one of our pipes was leaking overhead. Not knowing who to call, used Homestars as our go-to to look for help and saw the positive reviews for Super Rooter. Contacted John and he came at the end of the day and replaced the leaking pipe. He was quick, efficient, tidy and most of all very courteous to deal with. I would have no problems recommending him - thank you John!