Sutton & Son Appliances reviews (64)

Excellent and PROMPT. Said they would call at 8:30 to set up an appt and the phone rang at 8:30. Said he would be here by 10 and he was. Friendly, professional technician. Dishwasher repaired and runs perfectly. HIGHLY recommend.

Repairman was very personable, clean and knowledgeable. He was unable to fix the frig. icemaker because it needed a part which was going to cost too much. The repairman didn't recommended it because of the age of the frig. and the fact that it (the frig.) probably wouldn't last much longer. We appreciated the fact that he was very honest and didn't try to talk us into something.

Misdiagnosed ..then blamed the homeowner. The service guy wrote "changed O ring " on the bill then left after chastising me for overloading. Some genius in Sutton & Sons office scratched out the service guys comment and wrote "machine was tested and is working fine" Sneaky business practice. Thank God Home Depot stands behind the consumer They sent a different company. Good lesson though. I will never allow another service guy into my home (regardless of what the warranty company says) without checking them out on this site or a similar site.

We woke up one morning with a the gas detectorgoing off. Called Sutton and Sons and they arrived within 2 Hrs...( It was Xmas eve ). Diagnosed the problem and gave a report that the furnace required replacing immediately...On Boxing - delivered and setup a new furnace...Stayed all day and made sure everything was up and running...What more can you ask. Called back later to check service and how furnace was running. Len in Dundas