Otto's Masonry
Otto's Masonry
Rating: 5 out of 555431 reviews

All reviews (431)

  • Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 18 Nov 2024

    Walkway repairs

    Our side walkways were requiring repair and grading in order to further waterproof our basement. Ottos and his team were knowledgeable and skilled. Were very happy with the outcome.

    Answer from pro:

    Awesome! Thank you for your much appreciated kind words. I'll pass them along to the team. Marie-Jo
    Reply created 19 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2024

    Waterproofing and Paver Patio

    Second project completed by Ottos Masonry for us. We selected Otto for this latest work because we trusted him to get the job done right which he did. Quality work all the way and a pleasure to work with. For Otto, the project is finished only when the customer is 100% satisfied.

    Answer from pro:

    Thanks James, that is really awesome. I passed your review around to the teams and they enjoyed it. We are all happy that you are too. Cheers! Marie-Jo
    Reply created 13 Nov 2024
  • Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 5 Nov 2024

    Window sill replacement

    From initial contact to estimate and work completion, everything moved quickly and smoothly. All parties involved were very knowledgeable, helpful, friendly and respectful. Thank you Otto's Masonry.

    Answer from pro:

    Thank you for sharing your positive experience! Our teams always strive to deliver what you want and love to hear they succeeded. Looking forward to working with you again in the future! Marie-Jo
    Reply created 5 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2024

    Satisfied customer

    Our driveway stone had been falling apart from wear and tear. Contacted Otto's and received a prompt visit, and quote. The individual who quoted me was able to adjust the quote to my specifications after I provided feedback. The workers arrived on time, were very polite and professional. Work was done quickly and of high quality and site was cleaned up after. Happy with this experience.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2024

    Resurfacing porch with stone

    Excellent service from the estimator Brian to all the installation crew. All were professional, knowledgeable and experienced. Our porch was old and in disrepair and it is now new, modern and fresh looking. Very pleased!

    Answer from pro:

    Hello and thank you. I am very happy that your liked our work. It made my heart sing reading your nice review as that is what we are aiming for as a team here. Our guys love what they do. Wishing you …
    Reply created 5 Nov 2024
  • Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 11 Oct 2024

    Replace concrete walkway from front porch

    The old concrete walkway to our front porch was breaking up. Otto studied the job carefully, provided an estimate. The crew showed up on the scheduled date and did a great job removing the old concrete and creating the new walkway. Smooth forming, good gravel base, nice attention to detail. They were happy to discuss details - how to get concrete under the wood steps to support them, whether to have a broom finish or smooth finish. The job was completed in two days, as promised. It looks great and, hopefully, will last another 50 years.

    Answer from pro:

    What a lovely review! I've passed it long to the crew and they thank you very much. We are happy we could answer you needs and are looking forward to help you if you need us in the future. Kindly, Mar…
    Reply created 15 Oct 2024
  • jay Oelbaum
    Rating: 5 out of 5
    Review left on 8 Oct 2024

    Concrete walkway, parge, masonry

    Ottos is an exceptional service provider. The crews they sent were competent, diligent, and meticulous. If I ever needed assistance with any masonry, or concrete work this is the only company I would call. Prices were fair and the work was done quickly with no messing around.

    Answer from pro:

    Thank you so much Jay for your great feedback. I've passed it along to the guys and they appreciated it very much. Looking forward to servicing you in the future. Marie-Jo
    Reply created 11 Oct 2024
  • Linda
    Rating: 5 out of 5
    Review left on 6 Oct 2024

    Parging, Porch and Walkway Repair

    The job was handled very professionally from start to finish. The estimator, payment department as well as the crew were very pleasant to work with and clearly had years of experience. Jermain and Alan did a fantastic job with the laying of the pavers (fixing a long-standing trip hazard I assumed was unfixable), and repairing and tuckpointing our flagstone steps. We're no long embarrassed about our front yard!

    Answer from pro:

    Thank you so much for this heartfelt review, Linda. We are really happy that you had this great experience with us all. I have passed your kind words along to Jermaine and Alan, and they are very happ…
    Reply created 7 Oct 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2024

    Chimney and Flagstone Repair

    I hired Otto's Masonry to repair two chimneys and replace entry flagstone at a house in Richmond Hill, and I couldn't be more pleased with the results. They meticulously followed all instructions and completed the job with exceptional attention to detail. The team was professional, courteous, and ensured minimal disruption throughout the project. I highly recommend Otto's for any chimney repairs or home improvement needs. They exceeded my expectations, and I will definitely hire them again for future projects.

    Answer from pro:

    Thank you very much, Hamid, for your heartfelt review. We are really happy that you noticed these plus points that, indeed, make a difference. Our guys are very proud of their work and appreciate you …
    Reply created 25 Sep 2024
  • Customer of Otto's Masonry
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    Back porch

    I was amazed that the project only took two days. The men worked so hard for a full nine hours. They also solved a problem when they discovered it and came up with a fantastic solution. It is a relief to have the old porch gone and replaced with such an attractive new one.

    Answer from pro:

    Thank you for taking the time to write such a great review. It means a lot to us. Kind regards, Marie-Jo
    Reply created 13 Sep 2024