Phillip listened to my needs and provided me with a winning AC solution for my home. Very friendly, knowledgeable, and professional from beginning to end. The installation only took a couple of hours and I’m delighted with the product and results. Thank you very much
Hi, Thank you for your positive review! We are so happy you appreciate our service. We'd love to know what we could do to boost that 4-star to a 5! If you have any issues please do not hesitate to reach out to our team, we are more than happy to help! We hope you have a wonderful day! Customer Care
Lack of supervision at the installation led to a number of problems and I had to put a lot of pressure on the company to address the issues. In the end they fixed everything but the process was not pleasant.
Hello, Thank you for sharing your feedback. We're truly sorry to hear that your experience during the installation and service process wasn't as smooth as it should have been. Your concerns were absolutely valid, and we appreciate you giving us the opportunity to make things right. While we're glad that we were able to resolve all of the issues in the end, we understand that the journey matters just as much as the outcome. Please know that your experience is important to us, and we have taken steps to improve internal supervision and communication to prevent situations like this in the future. We appreciate your patience and hope we can provide a much better experience should you need us again. Sincerely, The Maple Air Team
My furnace broke on New Years Eve and I wasnt sure how long it would take to get someone out over the holiday. The technician came on New Years Day in the morning and were very friendly, efficient and what I thought to be very reasonable pricing for a holiday. I would use them again if needed.
Hi, Thank you for your positive review! We are so happy you appreciate our service. If you have any heating and cooling needs that need to be looked at, we are here to help! Don’t hesitate to reach out in the future. We hope you have a wonderful day! www.mapleair.com Customer Care
Emanuel repaired our tankless water heater under warranty, flushed the system and explained the process very clearly. Professional, courteous and helpful. Thanks very much!
Hi, Thank you so much for using Maple Air Inc for your tankless repair, and leaving us such a positive review. We loved hearing that you had a positive experience with our technician. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day. www.mapleair.com Customer Care
In the past Maple Air has installed, serviced and maintained my tankless hot water heater and gas furnace. When my air conditioner stopped working I contacted them to discuss options - repair or replace. Ultimately decided to have Maple Air install a new heat pump which was compatible with my existing furnace. From start (sales) to finish (installation) the people I dealt with at Maple Air were all professional and very knowledgeable and prompt and responsive in their communications. Everyone took the time to explain things and answered any questions I had. As I have dealt with Maple Air for many years I have come to expect this level of top notch service and, as usual, with the installation of the heat pump, my expectations were met. The installation of the equipment and the electrical work required all went smoothly (as one would expect from their licensed professional crew.) There was no damage to existing walls or drywall as they were able to pull the new wiring along joists so that it is all invisible. The site was left as clean as it was found. The technician took time at the end of the day to help us with the set up the of the new Ecobee thermostat, and explained how everything worked. I would highly recommend Maple Air for any and all HVAC needs.
Hi Mr.D, Thank you so much for using Maple Air Inc for your installation, and leaving us such a positive review. We loved hearing that you had a positive experience with your installations. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Mr.D. www.mapleair.com Customer Care
Same day estimate. Fair price Fast service. Friendly staff . Good follow up . Will definitely recommend.
Hi, Thank you for your positive review! We are so happy you appreciate our service. If you have any heating and cooling needs that need to be looked at, we are here to help! Don’t hesitate to reach out in the future. We hope you have a wonderful day! www.mapleair.com Customer Care
The service was available day after I called. The technician was knowledgeable, installed a new humidifier and synced it to our thermostat. Promo, professional service.
Hi, Thank you for your positive review! We are so happy you appreciate our service. If you have any heating and cooling needs that need to be looked at, we are here to help! Don’t hesitate to reach out in the future. We hope you have a wonderful day! www.mapleair.com Customer Care
Maple Air was a pleasure to deal with. In less that 24 hours of detecting the issue the replacement was completed. Deepen was extremely helpful and responsive and had the unit secured and technicians assigned very quickly. The technicians were very pleasant, ensured everything was prepped with floors covered and executed the job perfectly. I would definitely call them again for any future HVAC/plumbing needs.
Hi, Thank you for your positive review! We are so happy you appreciate our service. If you have any heating and cooling needs that need to be looked at, we are here to help! Don’t hesitate to reach out in the future. We hope you have a wonderful day! www.mapleair.com Customer Care
Gave them a call and they arrived the same day within a few hours. Diagnosed and fixed the problem within 45 minutes. No issues since
Hi, Thank you for your positive review! We are so happy you appreciate our service. If you have any heating and cooling needs that need to be looked at, we are here to help! Don’t hesitate to reach out in the future. We hope you have a wonderful day! www.mapleair.com Customer Care
