Alberta Lock Solid

Rating: 3.9 out of 5

Alberta Lock Solid reviews (9)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2024

    Good Company - Have had half a dozen keys cut here

    Actually just recommending to my niece to get a spare chipped car key done here, and thought about doing a review at same time. Have had a couple motorcycle keys and utility keys cut - was very quick in store, didn't have to wait, and cost for service was pretty good. I just put $10 above, as i can't recall exact costs. Efficient and quick - good communication with guy cutting my keys.
  • Review from Gary
    Rating: 1 out of 5
    Review left on 22 Dec 2023

    Very Expensive To Cut A Simple Key

    The price I paid to have four keys cut was $8.49 per key. The employee at the store took a while behind the key counter after he was given my keys (out of sight) and when he came back suggested both keys were hard-to-find specialty items and each would cost $8.49. When I later visited another professional key shop nearby, it took about 45 seconds for the gentleman to give me a price of $3.50 per key, which is 58% less cost. The keys from the second shop were identical (same blank-key manufacturer) to the ones sold by Alberta Lock Solid.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2014

    Locks changed

    Alberta Lock Solid re-keyed my mail locks in a rental property. They showed up on time (phoned ahead to prevent waiting), made sure it worked and price was terrific. I recommend them.

    Answer from pro:

    Thank you for taking time to review Alberta Lock Solid. We enjoy making our customers happy.

    Reply created 29 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2013

    Locks rekeyed

    We had our locks rekeyed by Alex. He was on time and very polite. He had the job done in a matter of minutes and the locks have worked great since. He Thoroughly explained gone warranty. I was very satisfied with the service and will call them in the future for any locksmith needs.

    Answer from pro:

    Thank you for taking the time to let us know.about your positive experience. We appreciate your business.

    Reply created 10 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2013

    Alberta Lock Solid

    Alberta Lock Solid is Crime Stoppers Assoc. of Edmonton & Northern Alberta's trusted name in lock and door barrier services. They secured our offices and private homes to make sure our staff and families were kept safe while working hard to reduce crime in your community. Thanks for ALL you do for us! If you'd like more information about Crime Stoppers and our recommendation of Alberta Lock Solid please call our offices at 780-421-1122.

    Answer from pro:

    Wow! Thank you for your kind words. We are glad to help, and proud to be associated with Crime Stoppers of Edmonton.

    Reply created 4 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2012

    Lock Rekey

    Had Alex from Lock Solid come out to rekey our locks. We also had him install the Door Guardian on our rear door. Very quick service, professional, and knowledgeable. I would definitely use them again, and would certainly recommend them to others. Took the time to explain our options to us for home security, when asked. He also went over the warranty, which is one year, and what it covers.

    Answer from pro:

    Thank you for taking time to pass on your impressions of Lock Solid. We strive to make your experience with us a very good one.

    Reply created 2 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2011

    Purchase, installation and service of home locks

    I can honestly say that the customer service I received at Alberta Lock Solid, is the best I've ever experienced in the trades industry. As a women who often feels taken advantage of in a "man's" world, Fred, Damien, Jamie and Steve went above and beyond in not only assisting me with my purchase, but also in educating me regarding the locksmith's scope of work. I did not realize that this trade requires a 4 year journeyman apprenticeship program. My thanks to Fred and the front end "boys" for their friendly, respectful, knowledgeable and caring service.

    Answer from pro:

    Thank you for taking the time to write your thoughts. This is a great inspiration for us to continue our quest for excellence.

    Reply created 22 Sep 2011
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 Mar 2011

    Lock Changed

    I needed two door locks changed in my house. I brought them to this company and they had it changed quickly and without problem (Even the one lock that was a bit problematic). Had no problems with the locks ever since.

    Answer from pro:

    Thank you for your kind words. We enjoy helping our customers.

    Reply created 14 Sep 2011
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 16 Sep 2009

    Lock change

    Do yourself a favor stay far away from Alberta Lock solid. They come out forget to change one of the locks and want to charge us double for coming back!! Then all I asked was where is the customer service and they hung up on me. They used old rusted bolts and other parts. Beware!!!

    Answer from pro:

    The customer service representative that took the call was let go shortly after this review (Sept. 2009). Customer service standards were subsequently reviewed and improved. We strive to make your experience a positive one.

    Reply created 14 Sep 2011
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