Vacuum Specialists
Vacuum Specialists
Rating: 4.7 out of 54.75109 reviews

All reviews (109)

  • Sandi Ermantrout
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    100%

    Most awesome Company..Better then Cleanflo_Services_Depot Who did a number on me..Took this company 30 minutes to repair what should have been done previous Company.. I Now works {Beauitfully} Fast,Efficent,Courtous people who work there.. They now have my referrals..Thank you..Rae Scherger Calgary Ab..

    Answer from pro:

    We can't speak for others in our industry because some are just in it to collect a pay cheque. At Vacuum Specialists we care about people and enjoy helping you and providing top notch service along wi…
    Reply created 24 Sep 2018
  • Customer of Vacuum Specialists
    Rating: 5 out of 5
    Review left on 27 May 2018

    Central Vac

    Orhan installed the central Vac. He was very professional and helpful. I asked me him to help me with a unrelated dryer vent installation and he gladly volunteered his time. 5 stars for the service!

    Answer from pro:

    We appreciate your business and your feedback. Orhan is a great installer and we encourage him and all Vacuum Specialists installers to go that extra mile to help out our customers. Thank you for your…
    Reply created 24 Sep 2018
  • Ian Long
    Rating: 1 out of 5
    Review left on 23 May 2018

    Do not buy a vacuum from this company!

    Bought 3 easy flo systems from these people. Had a failed motor on my current unit. Easy flo has a lifetime warranty. When it came time for them to stand behind they rejected the claim and said I needed to uninstall the complete system at the 5 year mark and pay for a full inspection. Do not buy from these people.

    Answer from pro:

    Dear Mr. Long we are sorry for the difficulties you had with the product purchased from our vacuum store(s). We did look up your name in our system and found your purchase from 2010. We only work on b…
    Reply created 26 May 2018
  • JJ Yang
    Rating: 5 out of 5
    Review left on 16 May 2018

    vacuum

    They carry a large variety of products, the staff was very knowledgeable and was able to help me to find a vacuum suitable for my needs for a very reasonable price. Would strongly recommend it to friends.

    Answer from pro:

    JJY thank for your business and recommendation. We have been in business now for over 45 years and have become the leaders in our industry. We know our business and most everything about it. If it's v…
    Reply created 24 Sep 2018
  • Sharon Corbiell
    Rating: 5 out of 5
    Review left on 29 Apr 2018

    Vacuum Leak Repair & New Product Purchase

    We were able to book a service call within a couple of days of initially contacting Vacuum Specialists. Moe was very thorough and was able to pinpoint our vacuum leak behind existing walls within a very short period of time. Moe had to cut a very small hole in the drywall in order to fix the leak but managed to keep the drywall damage to a minimum. We made a purchase of a new vacuum system and Moe installed it quickly and efficiently. He assisted us with a floor sweep issue as well. Moe was professional, courteous and very knowledgeable. I would highly recommend Moe and the Vacuum Specialists. Thank you!

    Answer from pro:

    Hello Sharon & Don, thank you very much for the kind feedback. We are glad we were able to address your needs efficiently. We appreciate your recommendation as well as your business.
    Reply created 10 May 2018
  • HomeOwner
    Rating: 4 out of 5
    Review left on 8 Apr 2018

    Owner Involvement Made For a Good Experience

    I initially had a little trouble with the purchase of a power head for my central vacuum system, but once senior management got involved everything was sorted out. Be cautious of what the sales people are telling you and verify the information and you should have no issues dealing with Vacuum Specialists. Dealing with senior management was a great experience.

    Answer from pro:

    "Joe" came in with a broken power nozzle asking to fix it or buy new. His was heavily damaged so he requested a higher quality unit and ended up purchasing one of the best on the market. He tried one …
    Reply created 26 Apr 2018
  • Customer of Vacuum Specialists
    Rating: 5 out of 5
    Review left on 7 Apr 2018

    New Vacuum system purchased and installed by SW Vacuum Specialist staff.

    Abdoo was informative, helpful and assisted me in selecting a quality vacuum at a fair price. Service tech Moe was outstanding during installation especially after experiencing some unknown existing plugged lines, broken outlet wires etc. Both were friendly, personable and I highly recommend this company.

    Answer from pro:

    Thank you for your business and the kind review. The staff are well trained and constantly improving their skills and public relations knowledge. We appreciate your support and do our best to offer th…
    Reply created 26 Apr 2018
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2018

    Great Customer Care

    I bought an Electrolux and I was given a full explanation of its value and best use - Greg is a great sales person with excellent customer care! I will definitely return to this store.

    Answer from pro:

    Hi Garbeau. Thank you for the nice comments. We appreciate your business and look forward to helping you with any of your vacuum needs in the future.
    Reply created 26 Apr 2018
  • JM B
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    BEST CUSTOMER SERVICE

    We are thourghly impressed with the customer service we have received in the last year and half. We would definitely recommend purchasing a vacuum from them. Their customer service is awesome!

    Answer from pro:

    That's great JM. We sure appreciate your business and hope that you will someday return for any future vacuum requirements. We are one of Canada's largest vacuum companies now because we have always m…
    Reply created 3 Mar 2018
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2018

    Excellent Service

    I had Vacuum Specialists come in today to fix my central vac system. I was very impressed with the professionalism, courtesy and knowledge displayed by Mohammad. He methodically checked the system and resolved the issue in a timely manner. I would definitely use Vacuum Specialists again and recommend them for their high standards.

    Answer from pro:

    Thank you Chris for your support and kind, informative review. Our installers are very experienced and well trained placing at the top of their profession. Your recommendations are important to us so …
    Reply created 3 Mar 2018