Air Makers Inc
Air Makers Inc
4.95260 reviews

All reviews (260)

  • HomeStars user from Toronto
    Rating: 1 out of 5
    Review left on 19 Jan 2025
    Repair Gas Furnace / Forced Air Heating System
    Airmakers were the first to respond. They came promptly, inspected my furnace, said it was old but in good shape, said they made some adjustments to make it more efficient. So far satisfaction. But while the temperature outside rose, the house was noticeably colder, and the furnace noisier. It is unable to maintain the set temperature; it drops as low as 17, and then may take more than an hour to reach my set 22. After 3 weeks of this, I contacted the office. The manageress was not interested. She would send someone out only if I paid another $89. As her first comment was "How old is your furnace," I suspected that I would be told that I needed a new furnace, in spite of being told 3 weeks before that it was working well. I declined further business with Air Makers.

    Answer from pro:

    Our policy is clear, dear: 1. We do not recommend replacing a furnace if it is functional. If a replacement were to be pushed as you are suggesting, it would've been done on our site visit. 2. A diagnostic fee for a second visit applies only if the issue is unrelated to the first visit. If the issue continues from the original concern, no additional fee would be charged. In this case, when the office first spoke with you, you indicated explicitly that the furnace was heating with no issues but it had not been maintained for a long time. Based on this, you were scheduled for a maintenance visit. The furnace was cleaned and confirmed to be operating normally. When you reached out 3 weeks later with a heating disruption, we explained that a diagnostic visit would be required to identify the issue, as maintenance and diagnostic visits are distinct services, with completely different procedures. We remain committed to assisting you. Please do not hesitate to reach out.
    Reply edited 24 Jan 2025
  • Jeff Kerr
    Rating: 5 out of 5
    Review left on 18 Jun 2024

    Installation of furnace and power vent hot water heater

    Thanks to Eric (sales) and Nazim and Farhad (Installation) for a smooth replacement of my 20 year-old gas water heater and furnace. From quoting to installation the Air Makers team were friendly, patient, and happy to explain the options. They offered good value and a great warranty on repairs. Nazim and Farhad worked diligently and professionally until the job was done and made sure everything was working and then left the furnace room cleaner than they found it. I recommend them to anyone who is looking for a new water heater or furnace.

    Answer from pro:

    Dear Jeff, Thank you very much for your generous feedback. We're very thrilled to hear that everyone at Air Makers helped provide you with a smooth experience. We really do appreciate the time you have taken to share your experience under a positive light and we'll be sure to pass along the compliments. Thank you again Jeff and please do not hesitate to let us know in case of any questions or concerns. Kindest regards, Naz
    Reply created 21 Jun 2024
  • Iman Hosseini
    Rating: 5 out of 5
    Review left on 4 Jan 2024

    Heat pump installed - sold by Faisal

    Faisal is very professional and attentive sales person. The installation was done in timely manner and on my requested date

    Answer from pro:

    Thank you so much, dear Iman, for a kind review of your experience. Please be sure to contact our office in case of any questions and/or concerns. Thank you again and kindest regards, Naz
    Reply created 7 Jan 2024
  • Robert Reilly
    Rating: 5 out of 5
    Review left on 26 Nov 2023

    Furnace and AC purchase and installation

    I want to thank Eric for his purchase advise and the installers for their professionalism and attention to detail. Highly Recommend Airmakers! Thank you Rob

    Answer from pro:

    Dear Rob, Thank you very much for your time in posting this generous review of our work. It has been our pleasure and we greatly appreciate your kindness! Please do not hesitate to let us know in case of any future questions or concerns. Kindest regards, Naz
    Reply created 29 Nov 2023
  • Linda T., Woodbridge
    Rating: 5 out of 5
    Review left on 21 Nov 2023
    Install Gas Furnace / Forced Air Heating System
    The company is professional and were timely arriving to the job. They protected the hardwood going to the basement, took the time to secure the drain hose to the floor drain. I highly recommend this company for your hearing cooling needs.

    Answer from pro:

    Hi Linda, Thank you for your time in posting a review of your experience. Appreciate your kind comments! Please do not hesitate to let us know in case of any future questions and/or concerns. Thank you so much again and take care, Naz
    Reply created 21 Nov 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2023

    Air conditioning and humidifier

    Had a wonderful experience with Faisal and his team; they were very helpful and professional!

    Answer from pro:

    Thank you so much, dear Mathu, for your kind review of your experience with our team. Any future questions or concerns, please do not hesitate to contact our office. Thank you again and kindest regards, Naz
    Reply created 27 Sep 2023
  • Ashish Mehra
    Rating: 5 out of 5
    Review left on 7 Apr 2023

    Lennox AC Install

    Superb service , Very Fast installation & you get the best price in GTA. Definitely recommend to anyone.

    Answer from pro:

    Thank you, dear Ashish, for your kind words and your time in posting a review of your experience. Really appreciate it! Please do not hesitate to contact our office in case of any questions. Kindest regards, Naz
    Reply created 13 Apr 2023
  • Mohammed AL-Gailani
    Rating: 5 out of 5
    Review left on 11 Mar 2023

    Great service from Faisal

    I called Faisal to inquire about air conditions and he explained to me very well. I decided to go with him and his installation team were really polite and professional in their work.

    Answer from pro:

    Thank you, dear Mohammed, for your time in posting a review of our work. Much appreciated! Please do not hesitate to contact our office, in case of any questions. Thanks again, Kindest regards, Naz
    Reply created 13 Mar 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2023

    Buying a furnace from Faisal

    On a cold winter day, our furnace was completely damaged! With our two small children, we felt real pain! We contacted all our friends and family about the furnace system! We called our support provider (one of the big company in the market). We also shopped at few big companies and all the possible places we can! However, all we got was a high-end furnace budget deal! ~~~~~ During this time, one of our close relatives told us about Mr. Faisal of Air Makers, so we contacted him. ~~~~~ In our bad time, he not only guided us, but also provided us with a great deal on one of the top-rated furnace brands! Mr. Faisal helped us in every way he could! ~~~~~ We found Faisal to be very generous to us, as well as very knowledgeable about his product. We really Thankful to Mr. Faisal of Air Makers! We must say, it was the most pleasant purchase experience of our life! ~~~~~ Personally, I met Mr. Faisal, and we have already introduced him to two of our friends. We highly recommend Mr. Faisal of Air Makers!

    Answer from pro:

    Dear Mr. Alam, Thank you for your time in posting a detailed review of your experience. We very much appreciate it and are glad to have been able to satisfy your expectations. Any questions, please do not hesitate to contact the office. Thank you, again, very much, Kindest regards, Naz
    Reply created 26 Jan 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2022

    Great service

    Great service provided by this company for my family and a few other friends as well. Highly recommend for anything HVAC related. Very reliable and knowledgeable!

    Answer from pro:

    Dear Haz, Really appreciate your kind comments and your time in posting this review. It's been a pleasure to be able to work with you folks. Please do not hesitate to let us know in case of any questions or concerns. Kindest regards, Naz
    Reply created 15 Dec 2022