Canadian Rooter
Canadian Rooter
Rating: 4.9 out of 54.95903 reviews

All reviews (903)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2009

    Mainline Backflow Sewer Valve Installation

    We experienced a sewer back up and ended up with about a foot of water and other !@# stuff in our basement as a result of the August 4th GTA storm. Some parts of Lakeshore Blvd in Etobicoke were closed due to 2 - 3 feet of water on the roadway. I called the Insurance company as I was lucky enough to have sewer back up coverage. I found out that there was a website for the city of Toronto that detailed a Mainline Backflow Valve. The City of Toronto rebates homeowners $ 1250.00 for this valve if you have it installed by a certified installer which Public Plumbing is. This valve when installed will not allow any back flow into our house via the city sewer line. Its also a Canadian Patented product!! http://www.backwatervalve.com/ I called the company and was referred to Chauncey Builders Supply. http://chauncey.net/ I contacted Chauncey and they recommended Public Plumbing as they had expert knowledge of the product and installation which was evident after meeting with Naz and Walter. I have to say that Public Plumbing called back within the hour after I left a voicemail message, despite the two other plumbers that I called who have yet to even call back now!! Well I wasn't sure what to expect at first, but I was pleasently surprised with all aspects of the work performed. Public Plumbing returned my call within the hour, showed up at the time given, completed all work without interruption and/or delay, respected my home/walkway/driveway by laying down drop cloths through all areas they accessed through, used equipment and methods that impressed me (I have Engineering background), and provided services and material at a cost which was very reasonable (I checked with other plumbers after the fact and they were still about 20 - 35 % below rough qoutes. I would not hesitate to recommend Public Plumbing to my family and friends and now to those who happen to read this review. They truly met and exceeded my expectations. All work was completed before agreed upon date and it is impossible to tell that a major sewer removal and installation was perfomed. The crew that was here sometimes stayed until 7 pm after starting at 8 am that day to complete what was committed to. They truly keep to thier word which impressed me. How many firms can you trust to keep thier word without having all details in writing. All agreements except for the qoutation were on a handshake and Public Plumbing kept all promises. They even put top soil over the location outside my home where a pit had to be dug. Now my wife wants a flower bed made LOL, work for me now. So if you are need of a reputable plumber who is equiped with the latest plumbing technology, give Public Plumbing a call as they are certainly interested in thier reputation. Thier business motto is "WE DO IT RIGHT THE FIRST TIME" and they most certainly do this! Signed Happy Homeowner South Etobicoke
    (Updated on 21 Jan 2025)

    Answer from pro:

    thanks for a nice review and welcome to a public plumbing family
    Reply created 30 Aug 2009
  • HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2015

    replace a section of clogged clay pipe

    My doing laundry upstairs caused my tenants bathroom in the basement to flood... I called Public Plumbing after a search on the Internet... Mike arrived promptly the next day. Using some very sophisticated machinery and a camera, he was able to see that a section of clay piping had come apart, shifted and was almost completely plugged with tree roots... He was going to have to break through the tile, the concrete, dig out the clay pipe and replace it with a new proper pipe... a crew of 3 men arrived the next day... They started the work immediately, laying down tarps to protect carpets and flooring. Buckets of dirt and tiles were taken out efficiently and carefully. They put in 4" PVC, tying it into the newer renovations, back-filled the dirt and cemented the floor, preparing it for re-tiling... They were careful to make sure the cement was at the right level to accommodate the tile... All in all the work was done thoughtfully and well. I am very happy with the work. Mike cleaned out two drain lines to the street and found covers for the two clean out valves in my lawn. I would definitely recommend Public Plumbing and will call them for any future plumbing needs and renovations.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Dear MMP! Thank you very much for taking the time and providing us with such a detailed review. We are very happy to hear that the project was completed as per your expectation. We always ensure our…
    Reply created 28 May 2015
  • HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2010

    Back flow water prevention device

    They came to my house by recommendation of Drainscope plumbing in Woodbridge, diagnosed and set a date to start the repair. They showed up early, ready to work and had the repair done fast, clean and efficiently. They laid down sheets so my floor wouldn't get dirty and stratched up, showed me what the cause of the problem was, cleaned up all mess made before and after the repair and came to finish off the concrete work and never left a trace. I recommend these contractors to anyone in need of quality, professional and extremely clean group of workers.
    (Updated on 21 Jan 2025)

    Answer from pro:

    thanks a lot Mike
    Reply created 17 Feb 2010
  • HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2014

    trenching, 2 baths, kitchen, drainage, back water flow valve

    Mike and Walter are great. They are real partners giving you options and pricing while also making you aware of building code. They are fast, courteous, & reliable. They also super available for questions.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Dear Mark! Thank you for taking the time and posting your feedback about our team and the work completed! Short and sweet but right to the point. We are very happy that we have met your needs and exp…
    Reply created 21 Apr 2014
  • Clay MacDougall
    Rating: 5 out of 5
    Review left on 13 May 2011

    Tree Roots in my sewer

    The day my wife and I were to leave on our honeymoon, our sewer drain backed up all over our basement. Within 2 hours Vlad showed up and assessed the problem and assured us that our house would be safe while we were gone. Upon return, Vlad and his team showed up and replaced the damaged sewer drain from the stack to the property line. A messy job done well and cleanly. Thank you Public Plumbing and Vlad for your excellent service. Not being familiar with plumbing, it's definitely nice to find individuals that understand the problems, and won't take advantage of you.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Thank you for choosing Public Plumbing
    Reply created 13 Sep 2011
  • HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2015

    Valve replacement

    This year our valve was leaking for the outside tap and I wasn't sure what to do. Naz provided Excellent prompt service, no mess left behind and a very professional job. I would recommend these guys anytime.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hello John! Thank you for your review and pictures. We coach our staff to provide the best customer service and work quality and are glad to see Naz delivering his best! We thank you again!
    Reply created 5 Aug 2015
  • David Benson
    Rating: 5 out of 5
    Review left on 9 Apr 2015

    Sump Pump, Basement Waterproofing, Back flow...

    We had some water leakage into the basement, Public came and did great drain work, and installed all the new stuff we needed. Now our basement is dry, and we rest assured there won't be more leaks in that spot. They were clean and staff was friendly.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hello Michael! Thank you kindly for your review of our services! We are happy to hear that the work we did for you was to your satisfaction and that we were able to give you peace of mind! Thank you a…
    Reply created 13 Apr 2015
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2009

    rough in bathroom in basement

    Public Plumbing, installed a toilet, shower and sink rough in, in my basement and moved my current laundry tub from one wall to another. They finished the job in two days like they said they would. The the whole experience was stress free. Naz and his crew did a great job and where very clean, professional and respectful of my home.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Denny thank you for everything.
    Reply created 30 Aug 2009
  • DMITRI FROLOV
    Rating: 5 out of 5
    Review left on 1 May 2014

    plumbing

    Over the years TILE STARS have been providing Toronto and area homeowners with quality tile service. We are an award winning tile installation business and require everyone who works with us meets our guild lines. Public plumbing exceed them on every aspect and every project. They are always on time, on budget, clean, and provide quality service for our homeowners. I am proud to have Public plumbing help us continue to provide high quality service to all our clients. PP are a solid foundation to any project. Dmitri from Tilestars
    (Updated on 21 Jan 2025)

    Answer from pro:

    Dear Dmitri! Thank you for continuing to use our services and recommending us to all of your clients and friends. We are happy to hear that we are able to provide all the aspects mentioned above and…
    Reply created 6 May 2014
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2016

    Kitchen Drain Pipe Replacement Underground

    I was thoroughly impressed with those I dealt with. I met with Mike for an initial consultation and estimate. Their estimate was very reasonable and Mike was very knowledgeable, friendly and provided me with all the options I had available to me. We had a clogged pipe under our basement floor that led from the kitchen. Over years and previous ownerships the pipe was badly clogged. We had another company snake it but that didn't do much. Mike and his team (Yuri and another (sorry don't recall his name) were excellent. Yuri and his partner did the drilling, digging and replacing and were great and timely. They replaced 8 feet of pipe and added a 4 inch opening for future scoping and possible cleaning (although I don't think that will need to be done after this as they did a great job). They cemented the floor again and left it as clean and debris free as much as possible and would be expected. Mike came back to scope the pipe (camera) and all had to do a bit more snaking for a clog that was even more deeper in. He cleared it up and then put in the camera again to ensure all was clear. I have already recommended Mike to others and would do the same again. It's not always easy to find a good, reliable and reasonable plumbing service - but I found all three in one.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Dear NM! We thank you for this detailed review of your experience with our team and services. We coach our team to always provide excellence in customer service and work quality and it is always great…
    Reply created 14 Jan 2016