Landmark Home Solutions
Landmark Home Solutions
Rating: 4.2 out of 54.25420 reviews

All reviews (420)

  • HomeOwner
    Rating: 0 out of 5
    Review left on 10 Jan 2025

    Windows and doors installation

    We got our windows and doors installed back in March 2020 by a sub contractor from Landmark themselves from Oshawa. The sub contractor did a terrible job on our install on our windows and doors. We had to call Landmark to let them know about the terrible job they did and requested to have someone come to fix their big mistakes. Landmark sent out one of their own contractor to fix the issues but we have still some issues going on such as our front storm door is not properly lined up and we're getting a draft coming through and we also have a issue with our kitchen window with the latch broken again with a draft coming through. We have been trying to contact the numerous times to have these issue fixed and they never answer their phones and absolutely no call backs when leaving a message with all the departments that we have called and left numerous messages. This company shows us that they are very shady and and not very reputable and obviously doesn't care about their customers. I will never recommend this company to anyone because of terrible service and we sunk in 35,000 for our windows and doors and this is how we are treated by this company.
  • Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 30 Dec 2024

    windows and doors

    Great job , installers Riu and Ian very professional . Attention to detail was spot on. Highly recommend them.

    Answer from pro:

    Thank you so much for your kind words. Please don't hesitate to let us know if you need anything else
    Reply created 15 Jan 2025
  • Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 17 Dec 2024

    Great service

    I wanted a quote to replace one window but ended up replacing 7 windows and 2 doors. Great service from sales to installation. Excellent installation job - fast and efficient. Very friendly staff. We've already noticed the difference with the outside noise and heat efficiencies. Great experience overall.

    Answer from pro:

    So happy to hear this! Please don't hesitate to reach out if we can help with anything else
    Reply created 15 Jan 2025
  • Tracy Sacco
    Rating: 5 out of 5
    Review left on 24 Jul 2024

    Window and door installation

    From our quick quote to installation weeks earlier than expected, we were thrilled with the service, quality of product and installation. The company was responsive to our requests and the price was far lower by 60% than the big name competitors. We would highly recommend Landmark!

    Answer from pro:

    This makes us so happy to hear and see! Should you ever need anything please don't hesitate to reach out. We truly appreciate your business and thank you again for
    Reply created 28 Jul 2024
  • Customer of Landmark Home Solutions
    Rating: 1 out of 5
    Review left on 23 Jul 2024

    Poor quality after sales!!

    I had salesman come in,measure the windows and told 6 weeks to install. This part of process all went well. Approx 3 yrs later, all the window cranks failed. When the salesman had come, he said how box store windows didn't have the quality of their window cranks. During the winter months,we felt drafts around our large front window, installer had used very little spray foam and the window sill got wet, and bubbled. I called for warranty on both items. After waiting a month, a service rep showed up, replaced cranks and adjusted the windows. He said the installed would have to come back to repair the sealing issue. Called the office, the person I was dealing with said, not her dept, I have to call another dept. I called, left a message on an answering machine. No response for a week, called back, same issue. I would not recommend landmark windows, poor follow-up, and at the end of day, poor installation.

    Answer from pro:

    Thank you for sharing with us and we're terribly sorry to hear of your experience with us. I would love to look into this matter more for you and I was hoping you could reach out to service@landmarkqu…
    Reply created 28 Jul 2024
  • Warren Jackson
    Rating: 5 out of 5
    Review left on 2 Jul 2024

    Windows and a door

    They did a great job, with immaculate installation and we got exactly what we specified.

    Answer from pro:

    Thank you so much for sharing with us we truly appreciate your business
    Reply created 28 Jul 2024
  • Caleb Lennerton
    Rating: 0 out of 5
    Review left on 11 Apr 2024

    Didn't Need the business

    I had connected with Landmark to get windows and a patio door replaced. We had an appointment scheduled for a salesman to come to the house to give us a quote. Due to some unforeseen circumstances I had to cancel the appointment. I had called Landmark and left a voicemail (no answer) advising that I would need to reschedule and to call me back . Thankfully I had the salesman's number and reached out to him to advise that I needed to reschedule. He was nice and wished me a great weekend. As of writing this, it has been 2 weeks since I called them about rescheduling. No one has contacted me or even attempted to contact me about getting an appointment. I am very disappointed in this and have since gone to someone else who wants the business.

    Answer from pro:

    Thank you for brining this to our attention. Were awfully sorry about this over sight on our part. We truly would not intentionally call and we apologize for not getting in contact. If you should chan…
    Reply created 28 Jul 2024
  • Chris Vincent
    Rating: 0 out of 5
    Review left on 20 Dec 2023

    Worst Decision

    I purchased 6 windows from this company and for over 3 years now, I have dealt with issues and have had to have them fixed. Still left with serious issues, I am now fighting to have them replace the defective windows they installed that leak water into my house, freeze shut, have drafts and fog up under normal/low humidity settings (verified by a moisture meter). I hope other consumers do not make the same mistake I did; choose an honest, trustworthy company and steer clear of Landmark Home Solutions.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2023

    Window and doors

    I Love the product and the service was great. They were wonderful from start to end

    Answer from pro:

    We're so grateful for customers like you and we truly appreciate the kind words. Please let us know if we can help with anything else!
    Reply created 14 Nov 2023
  • Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 2 Nov 2023

    Window

    Replaced a third floor window, bay window removed with small roof and flat window installed. Very clean work. Excellent job.

    Answer from pro:

    Thank you so much. we truly appreciate you taking the time to share your experience with us and hope we can help out again should you ever need it. Thanks again
    Reply created 7 Nov 2023