Cabinets & Granite Direct reviews (16)

Poor craftsmanship poor customer service poor quality. VERY POOR INSTALLATION I would not recommend this company.

My dealings were with Ken Qi from the above company. It was a pleasure to deal with him - he was knowledgeable, extremely polite and courteous, always returned my phone calls and was very flexible, particularly as I made several changes to the inital design. I was also impressed with his professionalism and with that of the cabinet and counter top installers. I would certainly recommend this company and in particular Mr. Ken Qi!

We had settled on a Caesarstone countertop for the kitchen (L + main sink cutout + faucet cutout, island + round prep sink cutout + faucet cutout). We received quotes from Ikea, as well as other countertop companies. In the end, we chose CGD, they were one of the cheapest. I highly recommend Lawrence from CGD. Communication with him was excellent, responsive, fast. Installation was great. Crew was prompt, professional, clean.

We are ecstatic about the new renovation work on kitchen cabinets and center island by CGD! We are very particular about our cabinet design and details, and the sales at CGD are informative and patient with all of our questions, making the overall sales process very easy. We will definitely recommend this company to anyone who needs kitchen renovation.

They claim the wood is from Russian and doors are assembled in China. Who knows the truth. Their products could be very toxic. Their quality of service and product is so poor including their workmanship. The installer could not speak English and did an exceptionally poor quality of installation, could not even put the handles properly and created lots of dents. They make it seem their cabinets are custom made, but not. They left large gaps, unaligned fillers, chipped wood and a lot of debris. They focus more on money aspect instead of ensuring customer satisfaction. Never deal with them if you have a choice and Sophia is one of the worst worker, she hardly knows what she is selling and falsifies information. Exceptionally poor quality of product and service. Stay away from buying their products. Go for better quality and service.

Kenny from CDG was fantastic at helping me customize my bathroom. This is my second time going to them. the first time I had my main floor bathroom vanity replaced with a customized one from them. Bot times, the service was excellent and the process seamless. Also, both times I got great prices. Pics are before and after

What you see from CGD showroom, does NOT mean what you get and deliver to your kitchen. When I complaint, it has been taken long time to resolve the issue. I am not 100% happy, but at least resolve my pain.

We are very pleased with our new kitchen. It was a thrilling experience from start to finish. Jerry with his creative mind and skills made us feel very comfortable and confident, and we knew we were at the right place. His attention to detail is very much appreciated since we are prone to detail ourselves. Now that we have finished our kitchen remodeling we will definitely be going back to CGD for our Bathroom renovations. Thank you once again CGDTeam.. Thanks everyone involved in remodeling our kitchen, it has been a great experience. We are in love with our new kitchen!!

I recently got my kitchen done from cabinet and granite direct in Mississauga. And I recommend this to anyone for kitchen cabinet and counter top. The cabinet and counter top looks amazing.

If possible, I will give ZERO star. My dad asked Jerry to replace cabinets and granite counter top. There was one inch and half short in width,and they told my dad they need the wrong sized granite back, and replace a right sized one in a week or two. They took it back on Friday(Sept. 18, 2015), and guess what, the next Monday, they phoned my dad to pay the rest installation fee before they will bring the WRONG sized counter top back.