The Renovators of Canada
The Renovators of Canada
Rating: 4.6 out of 54.65157 reviews

All reviews (157)

  • HomeStars user from Stouffville
    Rating: 5 out of 5
    Review left on 24 Jan 2025

    Answer from pro:

    Thank you so much for the 5-star review! 🌟 We're thrilled to hear you were happy with your bathroom renovation. It was a pleasure working with you, and we truly appreciate your support. If you ever n…
    Reply created 24 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2025

    Custom showers

    We had 2 custom tiled showers completed by T-roc this fall. They were very friendly and always here when they said they would be. The communications were set up via text and responses to our questions were promptly answered. The project was completed for a price that was very close to the original quote with very few change orders. The few issues that we had were dealt with positively and professionally.

    Answer from pro:

    Thank you so much for your thoughtful review! We're thrilled to hear that you were happy with your custom tiled showers and that our team’s communication, professionalism, and reliability stood out to…
    Reply created 19 Jan 2025
  • Sanjar Farzaneh
    Rating: 5 out of 5
    Review left on 6 Jan 2025

    Renovation of three bathrooms in two condos

    T-ROC recently completed a three bathroom renovation in two condo units for us. This was a complicated project and T-ROC managed it well, communicating with us proactively, and resolving any issues immediately. The finished bathrooms are stunning! A huge thank you to Cesar, the Project Manager for keeping all of the balls in the air and always being available to answer questions, take on new requests, and manage the project from demolition to final finishing. Thanks to the on site team for their careful work and cheerful nature: Eugene, Mahmet, Eric, Ron, Ali, Ali, Armando, Mark, Josh. Last but not least, thank you Perry for bringing such a great team under the T-ROC umbrella, and David for putting together a detailed quote and guiding us through the process.

    Answer from pro:

    Thank you so much for taking the time to leave such a detailed and glowing review! We’re thrilled to hear that you’re happy with the results of your three-bathroom renovation and that our team met you…
    Reply created 9 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2024

    Main Floor and Kitchen

    TROC conceptualized our kitchen and main floor reno. Our project manager Cesar was exceptional - responsive, flexible, and reassuring throughout the process. If any issues were identified they were promptly resolved. The project did take longer than expected and billing was mostly as expected. The finish selections offered by TROC were a bit limited but this was actually helpful because it did not overwhelm. When we wanted to customize or change the finishes, TROC was open to that to ensure we were happy with the final product. The TROC team willingly shared their expertise and communication was excellent.

    Answer from pro:

    Thank you so much for sharing your experience with T-ROC! We're thrilled to hear that you’re happy with your kitchen and main floor renovation and that Cesar and the rest of the team were able to supp…
    Reply created 9 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2024

    Jaccuzzi tub installation, popcorn ceiling removal & pot light install

    Cesar was a pleasure to work with, very reliable and prompt with responding to all of our concerns, even after the job was finished. All the specialists he hired were professional and helpful.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2024

    An absolute pleasure to work with

    You dont usually hear the phrase pleasurable experience when it comes to finishing a basement, but T-ROC made it feel that way from the first visit. They say to trust your gut, and I knew from the start that this was the company to go with. Ive used one of their painters before and saw he was wearing a shirt that said The Renovators of Canada on it and asked if he did basements or knew anyone that did that he would recommend. He immediately said T-ROC and he had David reach out to me. David showed up right on time, if not a couple of minutes early for the consult, and listened. He was professional, calm, and answered all of my initial questions. He scheduled a time for us to review the proposal for the following week. He took his time to go through line-by-line, answered my questions, broke down the phases, the costs, etc A small deposit was all that was required to secure the job, I wasnt financing the entire thing out of the gate. In fact, David even said to me that if a company asks for a large deposit, run. Stayed on budget, was exactly the amount proposed, everyone was truly professional, punctual, clean, and so nice to work with. An absolute pleasure. Our home is complete. We are thrilled with the results and have no hesitation recommending T-ROC to anyone for any job that they need to get done. Thank you T-ROC Team.
  • Susan
    Rating: 5 out of 5
    Review left on 21 Aug 2024

    Bathroom renovation

    This is a very honest, hard working and trust worthy company. The renovations started and finished on time and on budget. Cesar, the team leader, was very detailed oriented and excellent at managing and organizing the various trades people. He offered guidance and suggestions to help create our beautiful bathroom. All the trades people did an excellent job and were very respectful of our home by protecting the floors and cleaning up at the end of each day. We are very happy and highly recommend them.

    Answer from pro:

    Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that you're happy with your new bathroom and that the project was completed on t…
    Reply created 5 Sep 2024
  • Phil L
    Rating: 5 out of 5
    Review left on 19 Aug 2024

    Home Renovation

    From the onset, T-ROC had a clear understanding of the scope and details of the job, and made cost-effective and timely suggestions that matched what we were looking for. We met with David and Cesar and were impressed with their professionalism. Our site supervisor Cesar handled the project seamlessly, engaging trades people, working with our architect and with City inspectors. He gave us regular updates as we moved forward keeping in mind the budget and time requirements. We were impressed with his knowledge and his attention to detail and we felt confident in the work being done. The project was completed successfully and we are extremely satisfied with the end result and are happy to recommend them.

    Answer from pro:

    Thank you very much for the detailed review! We appreciate the feedback and of course your business. Feel free to reach out for any future renovation projects you may have. The Renovators of Canada.
    Reply created 5 Sep 2024
  • HomeOwner
    Rating: 4 out of 5
    Review left on 9 Aug 2024

    Kitchen Renovation

    My wife and I love our renovated kitchen. The T-ROC team members that worked on our kitchen did a great job. Most were highly skilled, efficient and took pride in their work. High praise to Johsua, who did an excellent job installing/assembling our kitchen cabinets, pantry, island, drawer rollouts, built-in microwave shelf and the revolving corner shelf. Mark the plumber always does great work. He connected the sink, re-routed some pipes and hooked up the dishwasher. The electrical team installed LED lights on the ceiling and under the upper cabinets. They installed electrical outlets on the walls and on the island. Mehmet did an excellent job of painting the kitchen and completing the finishing touches. William did a good job of managing the project. He was responsive to questions and was focused on client satisfaction. However, there were challenges during the renovation. First, the final cost was over 10% higher than the quote. This was due to a failure to identify several costs. Secondly, measuring and design errors resulted in half of the cabinets that were delivered having to be exchanged. Consequently, the kitchen's completion took a week longer than expected. These challenges were stressful for us and disrupted our schedules. We received no compensation and it was disappointing to be told "these things happen." If you choose T-ROC, the workmanship is good, but the resolution of challenges may not be to your liking.
  • Customer of The Renovators of Canada
    Rating: 5 out of 5
    Review left on 6 Jun 2024

    T-ROC Bathroom Renovation

    I am very pleased with the work from T-ROC. Cesar the team Lead was especially good at listening to what I wanted and to explain what work would be done each day All staff was very professional and attentive to detail.