Lusso Design (Entry Doors & Door Inserts)

Rating: 5 out of 5

Lusso Design (Entry Doors & Door Inserts) reviews (403)

  • Review from Frank Gao, Markham
    Rating: 5 out of 5
    Review left on 16 May 2025
    Install or replace exterior or reinforced doors: Replace an existin...
    Andrew at Lusso Design was very through when introducing all the options available to me, and was very responsive with correspondence. He was extremely helpful especially when dealing with insurance. The result is a very good looking set of doors with high quality installation and better security features.
  • Review from blazzake, Toronto
    Rating: 5 out of 5
    Review left on 23 Mar 2025
    Install or Replace Exterior Doors
    Great communicator walking through the available options for our front door replacement in old Toronto. Product is sturdy, and did a solid job matching the trim to the 'rustic' interior he replaced. The door and finishings are superb. They were in and out in a day, efficiently and mess free. Really like the fact he's a small operation, as the customer service really benefits. Would recommend.

    Answer from pro:

    Hi, Blake!!! Thank You so very much!!! It was great working with You! That custom trim package was actually a lot of fun to put together - shoot me some photos once You had a chance to get it stained. Enjoy Your new door! Andrew Lusso Design

    Reply created 4 Apr 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2025

    Reliability and Excellence in Every Project

    As a designer and business owner, Ive had the pleasure of working with Andrew at Lusso Design for over 10 years. His dedication to his craft and commitment to clients are unmatched. Andrew is meticulous in every aspect of his process, from design to installation, ensuring top-quality products and exceptional customer service. His creativity and willingness to think outside the box make him a joy to collaborate with, and his work ethic is truly inspiring. I highly recommend Lusso Design for anyone looking for unique, high-quality entry doors.

    Answer from pro:

    Hi, Cheryl!!!!! Thank You so much!!!! I can't believe it's been 10+ years already!!! I still remember that 8ft single door, that we did in Markham as out first project all these years back: )) It's been amazing watching IDBG grow, reaching new heights every year! Here's to 2025 becoming the best year for both of us! See You on the next project!!! Andrew Lusso Design - Custom Entry Doors

    Reply created 6 Jan 2025
  • Review from Dilkash Kajal
    Rating: 5 out of 5
    Review left on 29 Dec 2024

    Custom Door by a master

    Andrew from Lusso Design did my custom front entrance door for my previous as well as current home in Mississauga. Both times, he and his team did a phenomenal work. Right from conception, design to install, Andrew very professionally and patiently walked me through each step. Most importantly, the communication, workmanship and after sales support always exceeded my expectations. Thank you Andrew for making my place secure and safe and for providing exemplary customer care.

    Answer from pro:

    Hi, Dilkash! Thank you so much for Your kind words and for taking the time to write this review! It truly means a lot to me. It’s always my pleasure to guide my customers through every step of the process—from conception to installation—because I believe that understanding and being involved ensures that You’re completely happy with what You get in the end (it’s a win-win because that usually means that we get paid too:))))))). Thank You again for trusting us with Your front entrance doors and for letting me be part of making Your home secure and beautiful! Andrew Lusso Design - Entry Doors

    Reply created 2 Jan 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2024

    Front door replacement

    Andrew did a fabulous job installing our new Mastergrain front door. From the time we first met him to look at door options up to the time of installation he was always available to answer our questions in an honest forthright way. We are very pleased with the look of the door and impressed with Andrews responsiveness, service quality, communication and honesty. His knowledge, skill and expertise inspire a lot of confidence. We would unhesitatingly recommend him to anyone looking for a new door.

    Answer from pro:

    Hi, Nabanita! Thank you so much for taking the time to write the review! I always do my best to ensure that the door we create for my clients is exactly what they are looking for, and luckily, I have quite a few different manufacturers at my disposal (with just about an infinite number of ways to customize the actual doors as well). Mastergrain, to this day, has one of the most life-like fiberglass doors on the market, and I’m so glad that it ended up being a perfect fit for your front door project! I’m always happy to answer any questions my clients have to ensure we are exactly on the same page about what kind of door you are getting and precisely how the installation will be done. Thank you again! Enjoy your new door! Andrew Lusso Design - Entry Doors

    Reply created 2 Jan 2025
  • Review from Jamie Lobo The Mortgage Centre
    Rating: 5 out of 5
    Review left on 19 Dec 2024

    Front Doors

    I had custom doors installed by Andrew of Lusso Design eight years ago, and I couldnt be happier with my decision. From start to finish, the experience was outstanding. The quality of the doors is top-notchthey still look as beautiful as they did on day one. The installation process was seamless, completed on time, and with meticulous attention to detail. Recently, I encountered an issue with the lock system, which stopped working. I reached out to Andrew, and he exceeded my expectations once again. Not only did he respond promptly, but he also went the extra mile by arranging a replacement under warranty. Andrew personally came by to install the new lock and took back the broken onedemonstrating exceptional post-installation support and standing behind his work even years later. Andrews communication and service quality are unparalleled. He is professional, responsive, and genuinely cares about his customers satisfaction. Its rare to find someone who remains in the industry for so long and is committed to ensuring his customers are happy long after the installation is complete. To top it all off, the pricing was highly competitive, especially considering the level of quality and service provided. If youre looking for custom doors that combine outstanding craftsmanship, durability, and exceptional service, I highly recommend Andrew and Lusso Design.

    Answer from pro:

    Hi, Jamie! Thank You so much for sharing Your experience and for Your incredibly kind words! It means a lot! Taking care of my customers and ensuring consistent door and installation quality has always been at the top of my list. I believe that service doesn’t end after the installation—it’s about standing behind the work for years to come. In the end, our warranty is 10 years, so I’ve got to make sure that the quality of the doors themselves and installation is where it should be so that we don’t have to deal with issues later down the road. Of course, working with reliable manufacturers also means that should I have an issue, they back me up, and we can get everything taken care of quickly and easily. Thank You so much again!! It was great seeing You!!(Still have to pop by to drop that lawn sign:))) Andrew Lusso Design - Custom Doors

    Reply created 2 Jan 2025
  • Review from itsem100 .
    Rating: 5 out of 5
    Review left on 30 Oct 2024

    Front Door Replacement

    Andrew replaced our front door and did a great job. He handled both sales and installation. I would highly recommend Andrew for his enthusiasm, attention to detail, professional conduct and good nature.

    Answer from pro:

    Thank You so very much for Your trust and for taking time to write a review!!!! PS I really should start responding to these right away, because I can't always tell the client by the Homestars user name:)) Have an amazing day! Andrew Lusso Design

    Reply created 6 Dec 2024
  • Review from Customer of Lusso Design (Entry Doors & Door Inserts)
    Rating: 5 out of 5
    Review left on 19 Jul 2024

    Amazing quality, service and price

    Lusso Designs exceeded my expectations with their impeccable service and expertise in installing my door. Not only does the door receive numerous compliments for its design, but the entire process was smooth and efficient. The team was trustworthy, fair, and honest throughout, ensuring I was informed and satisfied every step of the way. I highly recommend Lusso Designs for their exceptional work and professionalism! Andrew and Arseny are extremely friendly, efficient, and truly dedicated to delivering high-quality work. Their service surpassed my expectations. I will be recommending them to all my friends and family. Thanks again.

    Answer from pro:

    Thank You so much for Your kind words! I'm so glad that the effort we put into the whole process, from sales to installation, doesn't go unnoticed! I love the "friendly & efficient" description—it's exactly what I'm always aiming for: to be easy to work with and to execute the project without wasting time. :) Thank you again! Andrew Lusso Design

    Reply created 6 Dec 2024
  • Review from Paul
    Rating: 5 out of 5
    Review left on 25 May 2024

    Phenomenal

    Andrew was amazing. He was very patient with us when we couldnt decide what we wanted. He showed us different options and always responded to our inquiries quickly. He was very easy to deal with. Installation was smooth and the doors are beautiful. We are very happy with Lusso design and cannot stress enough how wonderful, reliable and honest Andrew is. Would highly recommend

    Answer from pro:

    Hi Paul, Thank you for taking the time to write a review! I think with doors, it makes sense to ensure that you are fully happy with what you’re getting and that you know exactly what will work for you. It takes a bit of time to figure it out, but considering that the door will last 30+ years, an extra week to fine-tune some of the finer details is nothing in the grand scheme of things. I’m very glad that you’re happy! Have an amazing day! Andrew Lusso Design

    Reply created 6 Dec 2024