Wolstencroft Kitchens Ltd. reviews (25)

Review from HomeOwner
Rating: 4 out of 5
Review left on 29 Nov 2019
Through hardwork on both ends, it was a great service.
Overall, we were very happy with our experience with Wolstencroft Kitchens. We felt that they listened to our requests, and responded accordingly. At times we did feel that we had to advocate for what we truly wanted, which may have been contradictory to their suggestions, but they were very open to being flexible. They were willing to meet multiple times to ensure we had the kitchen of our dreams. The delivery itself was a bit delayed, and communication at that time could have been a bit better given that we were in the middle of a renovation and the timeline was very dependent on the arrival, but we managed with the help of the Wolstencroft team and our contractor. The installation itself was excellent. Very professional team with a confident and respectful team lead. Minor defects were quickly replaced and communication towards the end about follow-up was great. Overall, like I said, we are very happy with our experience with Wolstencroft Kitchens and would recommend them to our friends and family. We will look to use them again for future renovations!
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Jun 2019
Downtown Condo - Kitchen Cabinetry
We ordered a complete refit of cabinetry in our kitchen including construction of an additional custom-made unit from Wolstencroft Interiors Group. They delivered a very fine product and offered helpful suggestions to deal with the limited space in downtown condos. The work was very professionally executed, and the units were installed on time and on budget. We would recommend them for any cabinetry project.
Review from Customer of Wolstencroft Kitchens Ltd.
Rating: 5 out of 5
Review left on 3 Feb 2018
Kitchen Renovation
We completely gutted our kitchen in 2013 and selected Wolstencroft Kitchens for the design and installation project. Dave gave us good advice about layout, cabinetry options, granite countertops and under-cabinet lighting, while keeping us within our budget. Communication throughout the project was very good and his installation team did an excellent job. A couple of minor repairs several years afterwards were dealt with promptly. Wolstencroft Kitchens is a great company to work with. They offer a comprehensive, professional, and friendly service and we highly recommend them.
Answer from pro:
Thank you so much for taking the time to write a review of our work. We are always happy to service our work to keep it looking good for you! All the best Dave
Reply created 5 Feb 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 Nov 2017
major renovation
A great experience from start to finish. On budget on time with excellent results. Dave delivered on a 3 month renovation for a main floor and basement tear down and rebuild and we are very happy with the end result. I would highly recommend Wolstencroft for any renovation project. Camille and Kirk Lloyd
Answer from pro:
Kirk & Camille, thank you very much for taking the time to post a review of your experience working with us. Thank you very much for your recommendation. Enjoy your new home.. Looking forward to hearing back for phase 3. Dave.
Reply created 2 Feb 2018
Review from Customer of Wolstencroft Kitchens Ltd.
Rating: 5 out of 5
Review left on 6 Nov 2017
Great Customer Service
I had my Wolstencroft Kitchen installed about a year ago. I noticed that one of the doors under the island had big scratches on it from a shoe buckle. Chris came by, took my door and was able to fix the door. While he was a my place, he also adjusted all the doors that needed adjustment. Really happy that they fixed my door at no cost :) My kitchen is wonderful and of very high quality. I would recommend any day!
Answer from pro:
We certainly aim to please! I know how unhappy I would be having a big scratch in my new kitchen, we are happy to keep your Wolstencroft Kitchen looking good!
Reply created 2 Feb 2018
Review from Anique Asher
Rating: 2 out of 5
Review left on 4 Oct 2017
Design and build of a home office
This company was recommended to me by an interior designer and I my experience was not positive. The timeline for delivery was delayed, communication regarding timing of the install was last minute, I was told that the work would take 1 - 2 days it ended up being spread over five days and over a number of weeks. They damaged the wall on install and I had to insist that they come back to fix it. The installers left wood and other materials in my house. Overall not a positive experience and no allowances were offered for all the issues I encountered. Customer service needs to be improved!
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Mar 2017
Kitchen / bathroom / family room / bedroom renovation
Dave and his crew were professional, on time and very creative. The work is incredible in terms of look, style and presentation. It is obvious that experience, knowledge and time management are part of this company's philosophy. From the planning, executing and final stages of this project, I only have positive comments to make. It was a pleasure working with this company and i would highly recommend their work / services.
Answer from pro:
Shendy..Thank you so much for the positive words! We all enjoyed working with you. Enjoy your new home. All the best! Dave
Reply created 29 Mar 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Feb 2017
Complete kitchen remodel
I worked with Dave on an extensive remodel of my kitchen. The job involved a completely new layout, re-rerouting the duct for the hood, and replacing all appliances and cabinets. Given the size of the project, I was looking for somebody with a lot of experience who could offer opinions on the overall design and of course execute the work. Dave and his staff absolutely met my expectations. They were extremely responsible, responsive, and they demonstrated excellent problem solving skills when issues arose (e.g., they found a slow leak from the upstairs bathroom, which required some flexible scheduling in order to prevent delays). Throughout the process, Dave provided useful advice that helped me make what I felt were informed decisions on all aspects of the job, from the overall design to specific choices for appliances and hardware. Based on my experience, I would definitely recommend Dave to others. The kitchen turned out really well, and our interactions with Dave and his staff were excellent. While they are not the cheapest option, the quality of the work and customer service were well worth the price in our view.
Answer from pro:
Carol & CS, it was our pleasure to have had the opportunity to work with you! We wish you many years of enjoyment in your new kitchen! On behalf of all of us here, Thank you!
Reply created 21 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Jan 2017
Total Gut Reno
From the first moment to the last, David and his team, gave our family professional, courtesy, and true-to-his-word service. David spent countless hours with us, helping us design and choose interiors, and create our ideal living space. He listened and guided our ideas with his professional insight. David presented us with a detailed budget and 3-D images of floorplans and millwork--it was exactly what we needed. On site his staff worked efficiently (the job was done pretty much on schedule), they did not cut corners--instead they never hesitated to correct a problem if needed, and cleaned the job site at the end of the day. Darcy, the head of the worksite team, was always onsite early, ready to share with us the plans for the day, and organize his team. And at the end, we are so very happy with the quality of product and the quality of the workmanship! We would recommend them highly! A sincere thank you to David, Darcy, the office staff, and their on-site team--a commendable job.
Answer from pro:
Thank you so much for your kind review of our performance working together on your renovation. All of us here thank you for counting on us to complete your project.
Reply created 21 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Dec 2016
Main floor addition, kitchen Reno, etc.
Main floor addition to expand and renovate our kitchen (plus new hardwood in main floor, fixing existing plumbing nightmare, new roof, etc) turned out great! Thanks to Dave, and Darcy with his excellent crew for their input in the design and hard work to finish it off. Would definitely recommend this company to others that are thinking of renovating.
Answer from pro:
Hi Dave & Laura, it was really good to see you again over the holidays. Thank you for dropping in to see us! Still hope you are enjoying your beautiful addition. All the best for 2018. Dave
Reply created 2 Feb 2018