HomeStars user from Ottawa

Drainpro
All reviews (190)
- Review left on 25 Apr 2025
Rating: 5 out of 5 - HomeStars user from GloucesterReview left on 27 Jan 2025
Rating: 5 out of 5 Repair or Replace Faucets or PipesThey were prompt and friendly! After taking apart the toilet they cleaned up behind it which is usually unreachable. I didn't think it was necessary but it shows that they care about the job.Answer from pro:
Reply created 27 Jan 2025Thank you Mike for calling DRAINPRO for your plumbing needs. Tim. - Customer of DrainproReview left on 31 Dec 2024
Rating: 5 out of 5 Quick resolution and calming professionalism
We started with a clogged kitchen sink handled quickly. The the issue moved to the lower basement drain and I was very nervous. Tyler quickly calmed me down and resolved all issues quietly and smoothly. I can't say how much I appreciated his professional manner and unflappable resolution to the problems. I can't see ever using anyone else for this service. Thanks so much and Happy New year thanks to you.Answer from pro:
Reply created 3 Jan 2025Thank you for using DRAINPRO for your plumbing issues. - HomeOwnerReview left on 23 Jun 2024
Rating: 5 out of 5 Always Professional and Helpful
We've called on Drainpro several times now and are always happy with their service. This time we had an outdoor hose bib installed to have access to water at the other side of the house for yard work, etc. They fit us in quickly, did the work efficiently, and we are pleased with the result.Answer from pro:
Reply created 25 Jun 2024Thank you for your review and having DRAINPRO help with the hose bib. Call us anytime TIM. - Customer of DrainproReview left on 14 May 2024
Rating: 5 out of 5 The best plumbing company when and if you need one
The guys are great to work with. From the customer service lady who is very patient with a comforting voice, to Tyler the service guy who is true professional, very thoughtful and thorough. They turned by nightmare scenario into a no worry type of situation. Kudos guys and thank youAnswer from pro:
Reply created 15 May 2024Thank you. Call us anytime DRAINPRO - HomeOwnerReview left on 15 Apr 2024
Rating: 5 out of 5 multiple projects done by Drain Pro
We first reached out to Drain Pro when we found an issue with our stack. They came same day and Tyler did an amazing job getting it fixed. He was fast, very professional, quick and no mess left behind. Then we had a major issue during the big Ottawa Aug flood of 2024. Tyler and his brother had to rip up a large piece of our basement and install a backwater flow valve. Coupled with some other work we found that needed to be done. We also had them in to run all the new piping for our laundry room also. Always present when they said they would come. Always professional. Always a fair price. I cannot recommend them enough. I am so happy from the work that was done. They are fair, reliable, honest and do not gouge their clients. Highly recommend for any of your plumbing services.Answer from pro:
Reply created 16 Apr 2024Thank you for having DRAINPRO help you out with all your plumbing repairs. Tyler, Matt and Tim. - Matthew McDonaldReview left on 30 Mar 2024
Rating: 5 out of 5 Underground Drain Pipe Replacement
Had our under basement floor cast iron pipes replaced with ABS piping. The cast iron pipes were beyond life expectancy and well corroded. The job involved cutting out the concrete floor, removing fill, disposing of the old pipes, installing new pipes and a sewer backup prevention valve, backfilling and new concrete. The whole job was completed in four days with the plumbing in the house unavailable for a few hours one day. Really happy with the service, weve had the guys out for a few jobs over the years. Will call them again when needed.Answer from pro:
Reply created 1 Apr 2024Thank you Matthew for having Drainpro replace your basement drains and installing a back water valve. - HomeOwnerReview left on 12 Feb 2024
Rating: 5 out of 5 Septic system pump repairs
Absolutely satisfied with DrainPro both with previous work and this recent work. Called them with an emergency septic system problem in brutal weather and they responded immediately with a fix that was better than the previous system. Great to deal with Tim and Tyler!!!!Answer from pro:
Reply created 13 Feb 2024Thank you for being a repeat customer with DRAINPRO. Call us anytime for any further plumbing problems. Tim - Customer of DrainproReview left on 9 Feb 2024
Rating: 5 out of 5 Quick and capable service. Very satisfied.
Problem with a sump pump identified and fixed quickly, service was prompt, same day. Would recommend this companyAnswer from pro:
Reply created 13 Feb 2024Thank you for using DRAINPRO for your plumbing problem with your sump pump. - Customer of DrainproReview left on 13 Dec 2023
Rating: 5 out of 5 Broken Vanity Drain
Tyler at Drainpro was courteous, professional and got the job done quickly and efficiently. Top notch work! Would recommend these guys to anyone looking for a good quality plumber.Answer from pro:
Reply created 14 Dec 2023Thank you for letting us fix your broken drain. DRAINPRO- Your Ottawa Plumber