Drainpro
Drainpro
Rating: 5 out of 555190 reviews

All reviews (190)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2021

    New bathroom

    The DrainPro crew arrived promptly. They were polite and very professional. Matt was outstanding and easy to talk to. He put our concerns to rest and we felt confident that we were going to have no worries. They were helpful in answering our questions. They cleaned up after themselves and you wouldn't no that they were there. We highly recommend DrainPro for any plumbing job. If we need a plumber we will definitely use DrainPro again.

    Answer from pro:

    Thanks for the review Terri. It was our pleasure. Any time you have any plumbing concerns, call us. DRAINPRO
    Reply created 6 Dec 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 3 Dec 2021

    Great Company

    We have used them once before and we're great then and this time was no different. We had a new plumbing issue over the week end and they called us back right away. When they came to the house they were very quick and efficient. Their staff are knowledgeable professional and always friendly. We would use them for any issues we have.

    Answer from pro:

    Thanks so much for the review. We are here for you for any other plumbing need. DRAINPRO
    Reply created 6 Dec 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2021

    Bathroom water issue

    We had a leak from a bathroom above our family room and they came and explained the issue, showed me the issue. Our toilet was installed below the subfloor and didn’t connect with the drain. This caused leaking, wood rot and tiles cracking. I appreciated the opinion and honesty of the Plummer. We had Matt. He said he couldn’t reinstall the toilet as we would have the same issue again. We have to repair the subfloor and tiles first. We bought this house a few years ago amd they had someone I. Who didn’t care, wasn’t honest or did poor workmanship. You will not have that with Drain Pro. Carolyn

    Answer from pro:

    Thanks so much for the review Carolyn. Call us any time for any plumbing needs. DRAINPRO
    Reply created 6 Dec 2021
  • Customer of Drainpro
    Rating: 4 out of 5
    Review left on 2 Dec 2021

    Sink Replacement

    The two workers who came to do the quote and to perform the repair were incredible. They were professional, fast, polite, and did a great job for a reasonable price. I can't say enough positive things in that regard. The company itself was unresponsive at times, but eventually got everything worked out. Overall, I would recommend this company.

    Answer from pro:

    Thank you for your review.
    Reply created 6 Dec 2021
  • Zarko Coklin
    Rating: 5 out of 5
    Review left on 21 Oct 2021

    Mold detection identified

    Drainpro was quick to send a plumber to come to visit our home. The root cause of the mold was identified. The tehcnician was very helpful and friendly. I would recommend Drainpro services.

    Answer from pro:

    Thanks so much for the review. DRAINPRO is happy to help. Call us any time for your plumbing needs.
    Reply created 28 Oct 2021
  • Customer of Drainpro
    Rating: 3 out of 5
    Review left on 8 Sep 2021

    Good but Expensive

    Our relatively new pull-down kitchen faucet developed a leak -- the manufacturer immediately sent the required replacement parts (pull-down hose and nozzle) at no charge under the lifetime warranty -- DrainPro showed up promptly and installed replacement parts in less than 35 minutes -- $190.00

    Answer from pro:

    Thank You
    Reply created 9 Sep 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 5 Sep 2021

    Toilet and outdoor hose repair

    Great advice - saved us money and fixed past and future headaches! Friendly, professional and responsive service and awesome work. THANK YOU!

    Answer from pro:

    Your welcome and thanks so much for the review. Just call any time you need help with your plumbing. DRAINPRO
    Reply created 7 Sep 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2021

    Kitchen Drain

    Great service, polite technician, prompt service. 3rd time this year using the company and it is always a pleasure. (All different issues)

    Answer from pro:

    Thanks so much Stephanie for the review. It is alway a pleasure. Let us know whatever plumbing needs you have. Joan / DRAINPRO
    Reply created 2 Sep 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2021

    My plumbers 4Life!

    Matt hooked up my new sink, faucet, and fixed what I thought was an unfixable drip in my basement. He was fast, efficient, proficient and so polite and nice. And to be all those positives with all the poop a plumber has to go through? I have definitely found our plumber for life! (my apologies for the poop pun; I couldn’t resist.)

    Answer from pro:

    Thanks so much Kayla for the review. Funny pun! Call us for any other plumbing issues in the future. Have a great day & thanks again for the review. Joan / DRAINPRO
    Reply created 18 Aug 2021
  • Bob
    Rating: 5 out of 5
    Review left on 13 Jul 2021

    Replace all deteriorated underground drains (connecting and main) under basement floor.

    Best decision made was phoning Drainpro, absolutely, no doubt. (thanks also to Homestars reviews)......an important decision tool!! ) This is family owned, managed and operated ..by Tim and his team of both sons....Tyler and Matt.....professional, licensed, and definitely personable.....Excellent customer feelings and care... ....Tim, and the team’s confident and honesty to my concerns and mega anxiety was really a reassurance. This was a big 4day 2 person job......with plumbing, labour and cement skills required. (Matt even has a certificate in cement skills) Very very pleased with the job. Summary of scope of work, in short, Bungalow, built 1962, Mooneys Bay -Open cement floor, replace underground drains, incl main -Install Back water Valve on main drain, removals, replace cement. Yes, would most definitely recommend !! Excellent !! Bob R.

    Answer from pro:

    Thanks so much for the review Bob. So glad you are pleased with the underground replacement and the back water valve job the boys took care of for you. Call us any time for any other plumbing needs.
    Reply created 15 Jul 2021