Drainpro
Drainpro
Rating: 5 out of 555190 reviews

All reviews (190)

  • Kris Nunn
    Rating: 5 out of 5
    Review left on 11 Jun 2021

    Install Utility Tub Basement

    We had a utility tub installed in the basement. We provided the tub. Matt came to do the install. He used most of the tub but noted some parts were cheap and swapped them out. We were very satisfied. Communication was good with Tim. They booked quick, quoted quick and worked quick. Overall we were very satisfied.

    Answer from pro:

    Thanks for the review Kris. We are happy to help with any plumbing needs.
    Reply created 15 Jun 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2021

    PROFESSIONAL WORK ETHICS

    DRAIN PRO is a professional conscientious business. Plumbers (Tyler and Matt) are well informed, know their various products and suggest what would best suit your needs. Drain Pro responds promptly to your call(s) and always willing to adjust to your schedule. Their team is very impressive, arrive on time, professional, clearly experienced and ensured the worksite is cleaned up, and remove garbage. The employees are very respectful of the Covid rules (mask and distancing). Finally they are always willing to check out "other" issues and provide solutions. AMAZING! Maureen and I are happy to give a five star rating ..........well deserved. *Should you use Drain Pro, and Tyler is your plumber, remember to ask to see his "hammer", a tool he is very proud of. Be Safe, Be well

    Answer from pro:

    Thanks for the great review Kevin. Always pleased to hear from happy DRAINPRO customers. Call us for any other plumbing needs.
    Reply created 7 Jun 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2021

    Sewer replacement

    Professional and easy to deal with. Replaced the old cast iron sewer pipe and were careful to minimize noise and dust. Great guys!

    Answer from pro:

    Thanks so much for the review Stefano. Always great to hear you are pleased with the work.
    Reply created 21 May 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 20 May 2021

    Toilet replacement (3x)

    Great customer service, same day appointment! Service technicians very polite, professional, and eyes for detail.

    Answer from pro:

    Thanks so much for the great review. Call us for any other plumbing problems.
    Reply created 20 May 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2021

    Excellent Service and work ethic

    Showed up on time and not only was Tyler articulate but very polite. Left work site cleaner then he found it

    Answer from pro:

    Thanks so much for the review Bill. Call us for any other plumbing needs.
    Reply created 13 May 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 9 May 2021

    Kitchen and bathroom tap issues

    Drain pro was very responsive to our request for help with leaking taps. The plumber who was sent out was very polite and capable and fixed our issues right away. We will use drain pro again and recommend to our friends and neighbours.

    Answer from pro:

    Thanks so much for the review. Call us at DRAINPRO any time for all your plumbing needs.
    Reply created 11 May 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 7 May 2021

    Multiple jobs done

    I am a landlord and on occasion need plumbers to fix leaks in rental houses. My tenants are always happy with the professionalism and and can-do attitude.

    Answer from pro:

    Thanks for the review. DRAINPRO is here for you and your tenants.
    Reply created 8 May 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 7 May 2021

    Plumbing repairs

    Great service as always, very helpful, honest and friendly staff. Quick response time as well. They have been our go-to for any plumbing work big or small. Definitely recommend.

    Answer from pro:

    Thanks so much for the review. DRAINPRO will fix whatever plumbing needs arise.
    Reply created 7 May 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2021

    Blocked sewer line

    My main swere line has blocked up from my coach house to the main house. I called Drain Pro. Tyler responded within 1 1/2 hours. He was very polite and very pleasant. He was patient. Broke his very expensive cable in the drain. But managed to unclog the 4inch drain.. thank yiu.

    Answer from pro:

    Thank you Denis for the DRAINPRO review. It always good to get feedback. Call us any time for all your plumbing needs.
    Reply created 21 Apr 2021
  • Customer of Drainpro
    Rating: 5 out of 5
    Review left on 12 Apr 2021

    Backwater valve

    Hired to install a sewer backwater valve. Big job having to cut concrete and replace existing clean out with new pipe and valve. They did an awesome job and cleaned up afterwards. Couldn’t even tell they were there! They arrived on time and completed the job as planned. I highly recommend them!

    Answer from pro:

    Thanks so much for the review. Call DRAINPRO any time for any other plumbing needs.
    Reply created 13 Apr 2021