PuroClean Restoration Oakville/Mississauga
PuroClean Restoration Oakville/Mississauga
Rating: 5 out of 55583 reviews

All reviews (83)

  • Grace
    Rating: 5 out of 5
    Review left on 10 Jan 2015

    Water damage to basement

    I would highly recommend this company! Joel Nelson helped us through a very difficult time. Our finished basement flooded last summer when a storm in July overwhelmed our homes drainage system and filled our basement with water. I called PuroClean and Joel arrived promptly, within an hour, and got to work cleaning up and drying out the basement. The crews were very clean and professional. Joel handled all aspects of the insurance claim for me. After the clean up, the repair work was completed including upgrades which I chose to have to basement bathroom which have added extra value. I could not be happier with the new and improved look of the basement. I would highly recommend PuroClean.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Thank you so much for your review!
    Reply created 28 Jun 2017
  • Lynn
    Rating: 5 out of 5
    Review left on 26 Sep 2024

    Flooding in Basement

    Due to work currently occurring in the basement a temporary setup for washer and dryer was put in place. Unfortunately the washing machine flooded the laundry room, hallway and room next to it. This occurred on a weekend. Called PuroClean and they were at our house within an hour. They setup a dehumidifier and multiple heavy duty fans that kept operating for 3 days. Everything was completely dried. They responded quickly on a weekend and did a great job.

    Answer from pro:

    Thanks for your review Lynn, Im glad we could help you get everything dry and avoid any costly tear out. All the best! Joel Nelson
    Reply created 3 Nov 2024
  • Customer of PuroClean Restoration Oakville/Mississauga
    Rating: 5 out of 5
    Review left on 27 Jun 2024

    Water damage

    I am extremely satisfied with the excellent service provided by Oscar, Louis and Danny. The professionalism and friendliness of the staff exceeded my expectations. They went above and beyond to ensure that my needs were met education me on process and expected outcomes throughout . Thank you for your outstanding service!

    Answer from pro:

    Thanks for your kind words. It's always encouraging to hear our staff is exceeding expectations. Thank you for taking the time to write this review. At your service, Joel Nelson
    Reply created 3 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2024

    Mold remediation and repairs

    Extremely professional, very responsive and came 1 day after contacted. Very satisfied with the professional service of the team.

    Answer from pro:

    Thank you Andries, we are very happy we could help.
    Reply created 24 Apr 2024
  • Keith Frazer
    Rating: 5 out of 5
    Review left on 7 Feb 2024

    Mold Monsters

    Selling our house. With an offer on the table, a home inspection was done. Only to find mold in the attic. Caused by a horrible roofing company's vent installation...D'Angelo & Sons. Puroclean was there the next day to inspect and following day for remediation. Saved us considerable time in selling our house. Maddison and her team were wonderful. Thank you so very much. EXCELLENT SERVICE! EXCELLENT JOB!

    Answer from pro:

    Thank you Keith. So glad we could get this turned around for you quickly to allow the sale to be completed. All the best, Joel Nelson
    Reply created 3 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 4 Feb 2024

    Restoration for a flooded basement

    We received excellent restoration service from PuroClean. They were very prompt to reply to an emergency we had with a flooded basement providing emergency mitigation services that were carried out extremely professionally and quickly given the extent of the problem. Most importantly they built our trust in them by providing thorough information throughout the clean up and calmed our stress. There Project Manager Adam was exceptional keeping us informed and his crew were diligent with their duties, hard working, professional and friendly. Nobody ever wants to have an emergency that requires a restoration company. But if you do need one, I recommend PuroClean.

    Answer from pro:

    Thank you Richard, We are very to have Adam and our entire team providing such exceptional work . Thank you for taking the time to write this review. At your service, Joel Nelson
    Reply created 3 Nov 2024
  • HomeStars user from Mississauga
    Rating: 5 out of 5
    Review left on 13 Nov 2023
    Remove Mold, Asbestos and Toxic Materials
    I had a leak above my bathroom which ruined the ceiling in the bathroom below. I received an estimate from Puroclean promptly and a date of repair was set to remove mould and repair ceiling. Adam coordinated the repair and a painter came the next day. Very happy with the repair and the tidiness of the work. Really appreciate the great service. Thank you.

    Answer from pro:

    Thank you for the review. It was great working with you and happy to hear you are satisfied with our service! Joel Nelson
    Reply created 3 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    basement clean up of sewage back up

    Puroclean gave us prompt, courteous service, providing us with an excellent crew. The job was done to our complete satisfaction. We would not hesitate to return to this business.

    Answer from pro:

    Thank you for taking time to review. Always our pleasure to help! Joel Nelson
    Reply created 3 Nov 2024
  • Asad Akbar
    Rating: 5 out of 5
    Review left on 6 Jun 2023

    Water leak emergency

    Simply amazing. Once PuroClean took over, I finally felt relieved because otherwise the leak incident had me super worried. They coordinated directly with the insurance company which helped out a bunch too. Thorough, professional, courteous and accommodating. Excellent team with excellent people.

    Answer from pro:

    Hello Asad, Thank you for the review. So happy to hear you were happy with our service. Joel Nelson
    Reply created 3 Nov 2024
  • Customer of PuroClean Restoration Oakville/Mississauga
    Rating: 5 out of 5
    Review left on 28 Dec 2022

    Repair from water leak from ice maker on fridge

    The ice sprung a leak and damaged the hard wood flooring and cupboards. The cupboard were removed and replaced the cable ends and replaced some of the hardwood floors with new board that we had stored.

    Answer from pro:

    Thanks for the review. Happy to hear you were satisfied with the clean up and repairs. At your service, Joel Nelson
    Reply created 3 Nov 2024