Secure Tech Alarm Systems

Rating: 4.8 out of 5

Secure Tech Alarm Systems reviews (61)

  • Review from Customer of Secure Tech Alarm Systems
    Rating: 5 out of 5
    Review left on 18 Sep 2020

    An awesome alarm system

    The guys from this service installed an alarm system for us pretty quickly, and their prices are absolutely reasonable. Now we can sleep quietly, because there have been a lot of robberies in our area recently.
  • Review from Nigel Lee
    Rating: 5 out of 5
    Review left on 17 Jan 2019

    Alarm Lock Installation

    I have installed the security system and changed 3 locks with SECURE TECH ALARM. Brain is very nice and knowledgeable. He provided us very good suggestions. He made suggestion on our budget to maximize our benefit.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2018

    Amazing Service

    Secure Tech installed a security alarm in my first home and both security alarm and security cameras in my second home. And if I were to move again, I wouldn’t hesitate to hire them a third time! Daniel and Ralph are professional, courteous, and go over and beyond to ensure their clients are happy. Whenever I had a technical issue with either system, as small as it was, they were very quick and efficient in resolving the issue. I’ve referred them to family and friends, who were just as happy as I was. And I highly recommend them to anyone looking to install a security alarm or cameras!!

    Answer from pro:

    Thanks Liby it was a pleasure to be st your service

    Reply created 24 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2017

    Great family Buisness

    We are very satisfied with this company. A family run business. Any questions or concerned down the road, would always be returned and answered. Ralph and Daniel always put there customers first. We have added more cameras to our property, after putting in a pool. They moved a few older cameras at no extra charge. The quality and viewing app is very clear and easy to naviagate. We are happy we used Secure Tech to get the job right.

    Answer from pro:

    Always a pleasure to Help

    Reply created 24 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2017

    Best Alarm Company Ever!!!!

    Secure Tech is absolutely the best alarm company I have ever used. Ralph and Daniel are so amazing in everyway; professional, courteous and responsive. When I called Daniel for an estimate he came the next day and recommended a great alarm package based on my home's configuration and family's safety. His price was very fair, as I received so many alarm components. Hats off to Ralph, who set up my alarm in a very timely manner. My family feel very safe and fortunate to have Secure Tech protect us and our home. These gentlemen make all the difference in the world. Trust me, once you are with them, they will treat you, like you are a part of their family. Don't book another alarm company, until you have spoken to Secure Tech...Andrew and Patricia, Woodbridge, Ontario

    Answer from pro:

    Thanks Andrew it was a pleasure Dealing with you

    Reply created 9 Nov 2017
  • Review from Customer of Secure Tech Alarm Systems
    Rating: 5 out of 5
    Review left on 6 Nov 2017

    Alarms and Cameras

    We were so satisfied with the service and professionalism we experienced. Their attention to detail and trust they ensure in their customers truly makes them a company worth recommending. We will definitely recommend this company to everyone!
  • Review from andreasorbara10
    Rating: 5 out of 5
    Review left on 25 Oct 2017

    3 cameras hard wired and dvr

    Best security company Handsdown very clean and very neat work There a company that takes a lot of pride in their work I would recommend them to anybody and anyone any day

    Answer from pro:

    Thank you Alex and his Crew were happy to help out

    Reply created 9 Nov 2017
  • Review from Customer of Secure Tech Alarm Systems
    Rating: 4 out of 5
    Review left on 24 Oct 2017

    Retail alarm system and cameras

    Hi, Good equipment, timely install. Overall happy with the install, they hid all wires and cables from view. Able to resolve any issue which arised very quickly and will minimal charge
  • Review from Customer of Secure Tech Alarm Systems
    Rating: 3 out of 5
    Review left on 10 Jul 2017

    Alarm System Fix

    Review updated on July 11, 2017: Since my review from Monday July 10, 2017 that I experienced difficulty and frustration to try to get a technician to fix my alarm problem which started on Friday July 7, 2017, I am happy to say that the problem has been fixed as of this morning Tuesday July 11, 2017. On Friday the technician Ralph said that he would call me on Monday to let me know when he can come to fix my problem. He did call me on Monday at 7:30 pm. I was surprised as it was past normal working hours. I was thankful for that. He said that he would be here today between 9 - 10 am and he arrived around 9:50 am and fixed the problem promptly. I also want to thank Daniel for helping me coordinate behind the scene to get me connected with Ralph. Even though I started off feeling not sure and frustrated if I was going to be able to get someone to fix my problem, as of today I am satisfied with the service that Secure Tech provided. However I do highly recommend that during office hours that they have a real person answer calls related to service issues rather than always transferring a customer to a voicemail box to leave a message.
  • Review from Customer of Secure Tech Alarm Systems
    Rating: 2 out of 5
    Review left on 26 Jun 2017

    New Alarm System install

    I had an alarm system installed over a year ago and was satisfied with the cost and the installation. However, I have been disappointed in the after sales service. The company is very slow to respond to both technical issues as well as new sales opportunities and for this reason I would not recommend them to anyone else.