Mold.Ca
Mold.Ca
Rating: 5 out of 555197 reviews

All reviews (197)

  • Customer of Mold.Ca
    Rating: 5 out of 5
    Review left on 6 Oct 2023

    Mold removal after flooding in basement

    When we found that our basement had major water damage and mold, we were referred to Mold.ca by our waterproofing contractor. They were able to schedule our job quickly, and sent a team of guys in masks and hazmat suits to clear out our basement. They sealed off the basement from the rest of the house, set up giant fans, cut out all of the wet and moldy flooring, drywall and studs, and treated the space to get rid of any remaining mold. They were very thorough and careful, and salvaged as much as they could from the existing space. Dean, Marck and the team were super nice and very respectful and conscientious. It was a big job so we got to know them a bit -- we kind of missed them when they were gone! If you're in the same unfortunate situation and need mold removal, we would definitely recommend Mold.ca (We also used their sister company for the reno!)

    Answer from pro:

    Thank you for taking the time to write a review and share your mold remediation project experience. Your project was complicated as there turned out to be two separate water intrusion issues. You were…
    Reply created 10 Nov 2023
  • Customer of Mold.Ca
    Rating: 5 out of 5
    Review left on 3 Oct 2023

    Outstanding service

    I highly recommend Mold. CA Remediation for their outstanding service. They recently assisted me in addressing a severe mold problem in my home, and their professionalism and expertise were truly outstanding. In hindsight, I wish I had chosen them initially, as the previous company caused significant damage to my house. Indira (I hope I have her name correct, and if not, I apologize) conducted a thorough assessment and maintained clear communication throughout the entire process, ensuring I comprehended each step. She prioritized my safety and needs, guiding me in the right direction. I was also impressed by her commitment to safety. Mold.ca Remediation's unwavering dedication to customer satisfaction firmly establishes them as the premier choice for mold remediation services. Thank you so much

    Answer from pro:

    Thank you for your testimonial- you have highlighted the areas that we strive to deliver a positive client experience in delivering mold remediation services: Communication, Safety, and Customer Satis…
    Reply created 10 Nov 2023
  • Customer of Mold.Ca
    Rating: 5 out of 5
    Review left on 19 Sep 2023

    Excellent Service

    Gregg and his team came punctually to all our appointments. This was a very stressful experience and they helped us get through the situation as easily as possible. There were two parts: one was taking apart a moldy garage with shelves and part of the roof and wall. The second part was building the roof, walls and shelves back to their original state. The crews for both were competent and courteous. We have no complaints.

    Answer from pro:

    Punctuality is key-no one likes to be kept waiting. We are glad that we were able to reduce the stress by firstly removing the mold, and then by returning and rebuilding the remediated areas. You woul…
    Reply created 10 Nov 2023
  • Customer of Mold.Ca
    Rating: 5 out of 5
    Review left on 27 Jun 2023

    Fantastic service !

    Gregg and his team run a fantastic organization, and I would like to thank them for their thorough and professional services! From the moment I called them, to their first visit for consultation, they were kind, professional, punctual, organized, and thorough. They take pride in their work, and were also incredibly helpful in explaining their assessment, and next steps. These assessments and cleanings/rebuilds can be very stressful for a homeowner, and to have a team that communicates well, books and delivers their services on time, has an efficient and pleasant team who work well with others and clean up the site post completion was absolutely fantastic! Gregg and his full team including Indira, Dean, Mark etc. were reassuring from the first step through to the last, and I will call them again anytime I need their vast array of offered services!

    Answer from pro:

    Thank you so much for your testimonial. It was great working with you getting through the mold removal and rebuild projects in a timely manner so that the unit was ready for rental. We understand how …
    Reply created 12 Jul 2023
  • Albert Carraro
    Rating: 5 out of 5
    Review left on 20 Jun 2023

    A Professional company filled with great people

    I have never had a better customer service experience than I have working with this fantastic company. From the first minute, I could tell they were trying to help me rather than take advantage of a horrific situation. I met Gregg first who assessed my mold issue. We hit it off as he's very personable. He gave me the avenues we could take to deal with the problem and tried to help me take care of it myself first. He went to his truck and gave me a bunch of supplies free! I did eventually opt to do a full deep cleaning. This is when I met the wonderful Indira. Let me tell you.. she's a special one! What she put up with during this whole crazy ordeal is truly unbelievable. Sure, she was there to answer every single question I had. That was the easy part. She also put up with my verbally abusive tenant and his girlfriend who called constantly, yelling and accusing Indira almost daily. She could have easily treated me differently but she was so empathetic, knowing what I had to deal with unjustly. I was so embarrassed and ashamed that she was dragged into this mess. She never made me feel bad and always laughed at my awkwardly delivered "jokes". Gregg helped me coordinate the cleaning with his team and it went flawless. One day of excellent work. It went so smoothly!! He was always available to chat the same day I had any questions or concerns - calling me from his truck between jobs. I honestly felt like the company was made just for me. Like I was the only client that mattered any time I chatted with them. This job was a huge stressful one for myself and I doubt any other company would have made me feel like a friend rather than just another invoice. Fantastic people and highly recommended!

    Answer from pro:

    Albert thank you for your very detailed review. Mold Remediation can be very stressful and we enjoyed working with you through the process of removing the mold and verifying the quality of work with c…
    Reply created 12 Jul 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2023

    The best there is

    Excellent workmanship, timely service, wonderful crew of men. We initially contacted Gregg because of water damage in the basement. We were so impressed with the initial work that we continued with a renovation of our entire basement. We couldn't be happier with the result. Professional work with integrity it really doesn't get better than this.

    Answer from pro:

    Hi JV thank you so much for your review, it means a lot to the team. We went through a lot together; mold removal, rebuilding and we spent Xmas "together" working on the "man cave". Our company's phil…
    Reply created 27 Jun 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2023

    Mould removal

    It is an absolute pleasure to write this review. Gregg and his team at Mold.CA are simply outstanding! Customer service was first-rate. Gregg took the time and clearly explained everything with honesty and integrity. The job was finished on time, with no surprises, and their cleanup afterwards went beyond our highest expectations. Gregg and his team at MOLD.CA are truly experts in their trade who care about their work and their customers. I would give them more stars if I could.

    Answer from pro:

    Rebecca thank you for your review. Your positive feedback is greatly appreciated. It was great working with you both.
    Reply created 26 Jan 2023
  • Nigel Diaz
    Rating: 4 out of 5
    Review left on 22 Sep 2022

    Mold and water leak Inspection

    Bill visited with all the tools needed for the inspection. He had masks and booties available to enter the house. He explained what he was doing and explained the results. He was courteous and very professional. His work help me to make the decision on the next step.

    Answer from pro:

    Thank you for your review. We appreciate the business. The Mold.ca Team.
    Reply created 6 Jan 2023
  • HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 25 Aug 2022
    Indoor Air Quality Testing
    Alan and Jules are great guys. They are on the ball once you accept their terms and very easy to work with. Both went out of their way to do extra work as well which was not part of the job and really appreciated it.

    Answer from pro:

    Thank you for your review.
    Reply created 6 Jan 2023
  • Andrew
    Rating: 5 out of 5
    Review left on 5 Jul 2022

    Cold room mold removal

    Greg, Mark, and the rest of the team did an excellent job in a timely manner. Our cold room looks great with just a few spots where the mold stained the concrete which they assured us would not be an issue. Greg also provided us with detailed steps on how to paint and care for the room to ensure the mold does not come back. Very pleased with how it all turned out.

    Answer from pro:

    Hi Andrew, Thank you for your testimonial. It was great working with you on this project. Enjoy the balance of the summer! The Mold.ca Team.
    Reply created 20 Jul 2022