All reviews (384)

Job was done in one day and very efficiently. Friendly service. Crew came and worked even though it had snowed and temperatures were below zero. Highly recommended.

very reliable company. Well knowledgable about their stuff. Finished the job on time and on schedule like they promised.

They were very professional and worked quick. When we discover the leak, someone was over in a couple of hours on the weekend and assessed the situation. Terry was great to deal with he explained the job very well.

If you have a sewer back up and need DIAGNOSIS, REPAIR and/or REPLACEMENT, you don’t have to look any further than Rooter Man. Last weekend I experienced one of every homeowner’s worst nightmares; a flash rainstorm caused back up of both water and waste into my laundry room in my basement as my storm water and sewer systems are still connected (Leaside Toronto). As I was up to my eyeballs in cleaning out muck in my basement, my son called Toronto Restoration who referred me to Stephen of Rooter Man. I’m very fussy and a perfectionist and I can’t say enough about how happy I was to make this call. Stephen arrived ON TIME early the next morning, diagnosed the problem, walked me through the proposed solution(s) and provided a no hassle quote on the spot. It was in line with what was expected. The repair would involve removal of all clay pipes that had come out of alignment and were being strangled by the city tree in my front yard, and install a back flow valve. His very capable crew of Dimitri and Roman arrived that afternoon to dig up my front yard and replace 4 feet of broken, root-laden clay pipe with new PVC and install a new clean-out. They worked into the evening to complete their task, all the time taking care of my front yard and sod. Everything was put into place when done. The crew was ready to work on Sunday (at no premium) but I needed a day to move articles in the basement. They returned on Monday to start the arduous task of drilling out concrete, replacement of 25 feet clay pipe with PVC, installing the back flow valve, repairing the concrete floor, arranging for city inspection, and installing a few things I needed for future renovations like Y connections. Oh yeah, they installed a new toilet for me and Stephan took care of the permit paperwork as well as the application for my back flow valve rebate. Drop cloths were everywhere, they moved what was too heavy for me to move, and they explained details as they went. They hauled out bags and bags of broken concrete and produced little dust because of the methods they used to break it up. Stephen was also available by text for changes I requested and questions I needed answered. The massive job was done in 3 days total and I received a 20 year guarantee on the work. I cannot say enough about their DEPENDABILITY, CLEANLINESS, ATTENTION to DETAIL and PROFESSIONALISM. I am very satisfied and have no issues recommending Stephen and his wonderful team to others. I’ve attached some During and After pictures, to show you how big the job was. No one wants to see the “before” pictures.

Would highly recommend Rooter-Man GTA. Incredibly communicative, clean, stuck to the timelines. I appreciated that they were upfront about potential problems that they couldn’t see, helped with my decision making process. Incredible work, Stephan was FANTASTC.

all work was done within 5 working days. last day was waiting for inspectors OK and then finishing off the cementing on the floor. can't really comment on price since never having it done before. With raw sewage in basement you do not want to spend time finding the cheapest price. Rooter-Man was down within 2 hours of my call. With the work they did and the quickness of the job I was very satisfied with the results.

Clean and Professional. We called them midweek in March and on Monday the crew showed up and went to work right away. They installed an interior weeping system with sump pit and pump in the basement within week.

We had Rooter Man come in to replace all of our clay pipes with plastic and install a sump pump. The clay was settling and causing back up issues in our basement. We had a team of three fantastic guys come in to do the work. They Were very professional and easy to have in the house. They did an extremely thorough job of covering our furniture and cleaning up at the end of each day! We will absolutely recommend Rooter Man to friends and family and will hire them back for further waterproofing in our basement. Thank you for a great job!

Rooter-Man were very professional . I would definitely recommend them and use there services again

Impressed with how the work was done. The workers where informative kept me up-to-date on the process all areas worked on were left clean during and after the job was done as seen in the pictures Very professional I definitely recommend rooterman for any Plumbing or escalation job.