Tree Doctors

Rating: 4.8 out of 5

Tree Doctors reviews (228)

  • Review from Nora L
    Rating: 5 out of 5
    Review left on 21 May 2013

    tree removal

    Our family home in downtown Toronto is undergoing extensive renovation and repair. Before the walkways can be rebuilt and a new fence installed, we needed to remove an old elm tree from the back yard. Not knowing any arborists, I searched the internet for arborists and tree removal experts and found The Tree Doctors. They replied to my email query and returned an estimate within 2 days. (The other company did not even answer my emails or my phone call.) The Tree Doctor team was wonderful (both the office team and the outdoor team) . The tree removal team were fast, efficient and extremely respectful of our property. They answeted all my questions and they cut down our large elm tree (over 40 years old) in under 3 hours, chipped all the branches and wood, and left little evidence that they were there. I highly recommend The Tree Doctors for their excellent service and their very professional team.

    Answer from pro:

    Thank you

    Reply created 5 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2013

    Tree Removal

    They Tree Doctor crew did a great job in removing our trees in the back yard, I was especially impressed with the level of clean-up...they were very friendly and made a job I dreaded doing..very doable.

    Answer from pro:

    Thank you Mary

    Reply created 5 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2012

    About Tree Doctors

    Last day I with my family used Tree Doctors for tree removal in my backyard. It was a large ash and we were afraid it will fall down during winter. I really liked their service. They did the work fast and professionally. Thanks, Jutan

    Answer from pro:

    Thank you for your review

    Reply created 5 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2012

    Tree Removal

    Recently I had a big limb from an old tree in my back yard break off and fall on my fence. Needless to say this caused costly damage and made me too worried to let my kids play in the backyard. Tree Doctors responded to my inquiries fast and understood that I felt this was something to be taken care of right away. I found the office staff pleasant to deal with and I was very impressed that the owner, Yuri, came out himself. The crew worked fast and safely and I was very happy with the work done. Thank you Tree Doctors for giving my kids and me my backyard back!

    Answer from pro:

    Thank you

    Reply created 5 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2012

    Tree removal

    Tree Doctors provided me with an estimate very quickly and I was impressed with the fair price. I was concerned about possible damage ect. so their 5,000,000 coverage was very comforting and they happily provided insurance certificates when I asked. I'm happy to say that no insurance policy was needed and my concerns about damage were proved to be silly when their crew showed up and removed the tree from my backyard quickly, safely and professionally. The tree was over hanging my patio and my roof and my pool was near by but none of these were damaged. The guys were friendly and I will consider this company again for future tree services!

    Answer from pro:

    Thank you for your review

    Reply created 5 Jun 2017
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 27 Jul 2012

    Tree trim

    Initially very impressive as very professional, on time, taking pictures of work to be done. The rest is not good. Wanted dead branches and branches touching houses to be trimmed. What we got was a vertical clear cutting! There was no consideration for the aesthetics of the trees.. Many dead branches were not touched. Also needed a wisteria to be cut and removed from other tress. Tree Doctos cut the wisteria in 2 places and called it done! More like tree butchers to me....

    Answer from pro:

    Hi Susie, Our sincere apology for what had happened. We definitely understand how important it is for you. The incident is being looked up and we will make sure that it will address accordingly to make sure that it will not happen again.

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 30 May 2012

    tree cutting

    The company was quick to provide written quotes and very quick to do the job (cutting down a large tree in my backyard following the provision of an arborist report and city permit exemption). They were not considerate of other surrounding properties, leaving large pieces of heartwood and damaging a fence, and the charged me for the pick-up of the pieces left in the neighbouring property. When the charge was arguedn they proved uncompromising. They also did not specify that tax would be added to the final amount. Be very very clear about what you expect of this company if you don't want to be handed a much higher than expected bill for the work done. They may seem like them best deal at first glance due to the low quotes they hand out but beware as you really do get what you pay for.

    Answer from pro:

    Hi, We are really sorry about this one Tocritic, we will definitely take your feedback and provide it to the Team to make sure that everyone will work for it moving forward. This thing should not happen again and we appreciate your feedback. Thank you for bringing our attention for this one Tocritic.

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2011

    GOOD JOB

    My tree was cut by professionals. And I didn't worry about nothing. I was really satisfied with this service. And I recommend Tree Doctors to everybody who need it!!! Thank you guys, Merry Christmas!!!

    Answer from pro:

    Thank you

    Reply created 5 Jun 2017