My City Movers
My City Movers
Rating: 4.8 out of 54.85244 reviews

All reviews (244)

  • HomeOwner
    Rating: 1 out of 5
    Review left on 10 Jul 2021

    Not a satified Customer at all

    1st do not have movers hand you a review at the end of the day to fill out!! Great Grandparents dishes broken, not replaceable. Packed boxes onto a wire closet organizer and it broke right out of the wall. Our dresser and floor were damaged for our bedroom. Family pictures in frames broken (3). Wine glasses broken. A Canvas picture damaged. Our outside patio suite glass table top was left in the garage at the old house and we had to go back and get it. It took 7 3/4 hours and we were quoted 5 hours, 1400.00. They sent us 3 guys, they called in another guy for 2 hours he had to leave and they called in another guy for 2 hours. Not happy at all!

    Answer from pro:

    Thank you, you have never filed a claim to our company, never provided any pictures of any damages. On the moving day you left a great review on the paperwork and signed it, even tipping all the mover…
    Reply created 14 Jul 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2021

    House Move

    The crew arrived on time and introduced themselves, them immediately set to work. I can only say it was an exceptional experience. They were friendly, informative, professional, courteous and obviously very experienced as movers. As representatives of My City Movers, they were exemplary and I can only say thank you for making our move a stress free experience. I cannot recommend them highly enough, 5 star service from a 5 star crew.

    Answer from pro:

    Thank you so much for 10 star review! We will share this with the team to let them know to keep up the amazing work! We wishing you all the best in your new house, My City Movers Team.
    Reply created 30 Jun 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2021

    Excellent movers!

    The movers you sent us were stellar. They worked so hard and fast and were very professional and very nice guys. We were so pleased with the job they did.  Thank you for making our move as easy as possible! I'd recommend those men to anyone and will definitely drop your name if anyone asks for a recommendation.

    Answer from pro:

    Hi Tracey, Thank you so much for taking the time to write a such kind words to us. We were happy to help and make your move as easy as possible. Your review and satisfaction mean the world to us! We…
    Reply created 21 May 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2021

    Home move from West Vancouver to Duncan on Vancouver ISLD, BC

    The team could not have provided a more professional service. Throughout my life I have had many moves. This move was the only one that was exactly on time & EVERYTHING arrived in perfect condition. The gentlemen were not only very careful, but very pleasant. They were a great team together. The manager could not have been more capable. Thank you!!

    Answer from pro:

    Thank you very much for taking time to write review for our company. We are so glad you chose My City Movers as your service provider. We wishing you all the best in your new place. Have a great day!
    Reply created 30 Mar 2021
  • HomeOwner
    Rating: 4 out of 5
    Review left on 14 Feb 2021

    Smooth Move

    The crew arrived early to start the move. They handled our furniture with care and were pleasant to deal with. They are a larger company so they have more available dates than other movers we tried to book.

    Answer from pro:

    Thank you for taking the time to leave us a review! All of us here at My City Movers are glad to have helped with your move. All the best from My City Movers team.
    Reply created 19 Feb 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2021

    My city movers

    Best in the town. Co-operative and best work done by the staff. Easily carrying heavy loads. On time faculity really enjoyed seeing them moving safely

    Answer from pro:

    Thank you for a 10 star review! We wishing you all the best, My City Movers team!
    Reply created 25 Jan 2021
  • Customer of My City Movers
    Rating: 5 out of 5
    Review left on 22 Jan 2021

    My City mover Rocks

    i booked this company last week and it was so smooth and easy going team that helped me to move my 3 bedroom house.

    Answer from pro:

    Thank you for 10 stars review! We wishing you all the best in your new house, My City Movers team.
    Reply created 25 Jan 2021
  • Customer of My City Movers
    Rating: 3 out of 5
    Review left on 2 Jan 2021

    Great move, horrible fee estimate

    Movers were excellent - friendly, careful, very good. Nothing broken, no scratches. BUT, the cost for the move was MORE THAN DOUBLE the estimate they provided. When I complained they said an estimate is not binding and is just an estimate, and then blamed me for not being organized. When they gave the quote I thought the quote seemed low but they said 'we do this all the time' - that sounds quite different than 'our estimate is not binding'. Oh well - great move but now I'm stuck with a huge bill I wasn't budgeting for... So move was 5/5 but service was 0/5 thus the 5/10 review.

    Answer from pro:

    We really appreciate your honest feedback. Thank you for your understanding, but we did an estimate on moving services and packing your kitchen as you were going to pack your house yourself. 2 days pr…
    Reply created 25 Feb 2021
  • Customer of My City Movers
    Rating: 5 out of 5
    Review left on 18 Dec 2020

    Moved furniture to two different locations.

    The two workers were efficient and took great care. They were appropriately masked as the move took place from a seniors home.

    Answer from pro:

    Thank you very much for taking time to write a review for our company. We are so glad you chose My City Movers as your provider. If you need anything further in the future, please do not hesitate to c…
    Reply created 18 Dec 2020
  • HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2020

    Outstanding service

    My City Movers were very professional and handled our items with care. As Vancouver rush hour was approaching they even had another truck arrive to ensure our extra items could be moved that day and in a timely manner . I would use this service again and highly recommend this moving company.

    Answer from pro:

    Thanks for taking the time to share your opinion on My City Movers. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We wil…
    Reply created 17 Dec 2020