Horizon Plumbing And Piping Systems
Horizon Plumbing And Piping Systems
Rating: 5 out of 555124 reviews

All reviews (124)

  • Phil Green, Ottawa
    Rating: 5 out of 5
    Review left on 13 Feb 2025
    Unclog drain and sewage pipes: Drain slow or clogged, Commercial to...
    I found Horizon extremely responsive. I had a serious blockage in our toilet at my group fitness studio. Someone was here to fix it within a couple of house after posting the job here. Two days later, the toilet was blocked again! Horizon to the rescue - they sent someone again, same day, to fix it without any additional charge. Haven't had any issues with this toilet since. Highly recommended.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2023

    Replacement of Main Water Valve

    Horizon made all the arrangements with the city to shut off the water outside the house, did the job and called the city to come back and turn the water on. They made sure everything was good, i.e. no leaks with the new valve, and that all faucets were functioning properly after the water came back in the house. Great workmanship, I will not hesitate to call them for any future job.

    Answer from pro:

    Thank you for sharing your experience G! It was a pleasure to assist you with your plumbing needs.
    Reply created 26 Jan 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2022

    Cafe plumbing

    Great team to work with, very knowledgeable and efficient. Great communication and workmanship, will definitely use them again and recommend them to family, friends and fellow business owners!

    Answer from pro:

    Thank you for the review and recommendations! Much appreciated! :)
    Reply created 23 Jan 2025
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2022

    Shower and tub faucet fix

    We called Horizon on the recommendation of the contractor who did our reno a few years back, after another plumber abandoned what should have been a simple job -- replacing a leaky diverter in our tub and shower faucet assembly -- after it became slightly more complicated. Billie was super helpful in coordinating an initial visit by Peter, who was able to properly diagnose the problem and prescribe a fix. Once the parts came in, Steve adeptly resolved our issue in no time. We'll definitely be going to them first next time around.

    Answer from pro:

    Thanks for the kind review Stephen, we look forward to working with you again in the future. :)
    Reply created 15 Dec 2022
  • Customer of Horizon Plumbing And Piping Systems
    Rating: 5 out of 5
    Review left on 10 Nov 2022

    Full home renovation

    Professional and knowledgeable. Really enjoy working with the Horizon team and always get quality service and install. They are flexible and communicate well with other trades to work together towards the end goal. Worth every penny.

    Answer from pro:

    Thank you! We appreciate the kind words and are always happy to work with you. :)
    Reply created 11 Nov 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2022

    Plumbing: replace 42 year old shower faucet cartridge

    42 year old shower faucet got so stiff it would barely move. Sent Horizon photos by email, they identified the assembly, found that they could get the Moen cartridge at no cost. Jean Jr. came out and replaced it and all is well. Very pleased with the entire experience. I will use Horizon from now on when I need plumbing work.

    Answer from pro:

    Thanks Larry, your kind words are much appreciated and we look forward to working with you again in the future. :)
    Reply created 1 Nov 2022
  • Daniel
    Rating: 5 out of 5
    Review left on 8 Sep 2022

    Full House Plumbing Retrofit

    I have been working with Marc and the Horizon crew for all my plumbing needs for over 5 years. Work including small jobs from sink installations, all the way to complete housing plumbing retrofits. They are always responsive, on time, and pricing is fair and reasonable. I have never had ANY issues with my plumbing after jobs are completed. I would (and have) gladly recommend them to friends, family and anyone who inquires.

    Answer from pro:

    Thanks Daniel, it has been a pleasure working with you! :)
    Reply created 9 Sep 2022
  • brendan.roy1
    Rating: 5 out of 5
    Review left on 10 Jul 2022

    Thorough Assessment

    Quick response time and thorough assessment by Nick who cleared a backed up toilet and then also camera checked the sewer pipe exiting our home and recommended the grinding and power washing of tree roots that are starting to infiltrate the pipe.

    Answer from pro:

    Thanks Brendan! :)
    Reply created 11 Jul 2022
  • Jack
    Rating: 5 out of 5
    Review left on 21 Apr 2022

    Kitchen Faucet

    I had never used Horizon Plumbing before. I contacted them based on their positive Homestar reviews. My need was a small one, i.e. a repair to my kitchen faucet. Peter arrived on time the very next day, and completed the job without delay. I appreciated that he was courteous and professional. Should I have additional plumbing needs, I will not hesitate to contact Horizon Plumbing again. I have confidence in them. Thanks Peter. Well done!

    Answer from pro:

    Thank you for the kind review Jack, it was a pleasure to assist you with your plumbing needs. :)
    Reply created 22 Apr 2022
  • Customer of Horizon Plumbing And Piping Systems
    Rating: 5 out of 5
    Review left on 23 Dec 2021

    Whole Home Reno

    The team at Horizon worked with us to reimagine our home!… added an ensuite upstairs, totally renovated the main bathroom and kitchen…and a brand-new laundry room. In summary: perfection! From start to finish they were a dream team to work with!!!

    Answer from pro:

    Thank you so much for the kind review! :)
    Reply created 6 Jan 2022