HomeStars user from Orleans

Horizon Plumbing And Piping Systems
All reviews (126)
- Review left on 24 Feb 2025
Rating: 5 out of 5 - HomeStars user from OrleansReview left on 24 Feb 2025
Rating: 5 out of 5 - Phil Green, OttawaReview left on 13 Feb 2025
Rating: 5 out of 5 Unclog drain and sewage pipes: Drain slow or clogged, Commercial to...I found Horizon extremely responsive. I had a serious blockage in our toilet at my group fitness studio. Someone was here to fix it within a couple of house after posting the job here. Two days later, the toilet was blocked again! Horizon to the rescue - they sent someone again, same day, to fix it without any additional charge. Haven't had any issues with this toilet since. Highly recommended. - HomeOwnerReview left on 25 Jan 2023
Rating: 5 out of 5 Replacement of Main Water Valve
Horizon made all the arrangements with the city to shut off the water outside the house, did the job and called the city to come back and turn the water on. They made sure everything was good, i.e. no leaks with the new valve, and that all faucets were functioning properly after the water came back in the house. Great workmanship, I will not hesitate to call them for any future job.Answer from pro:
Thank you for sharing your experience G! It was a pleasure to assist you with your plumbing needs.Reply created 26 Jan 2023 - HomeOwnerReview left on 30 Dec 2022
Rating: 5 out of 5 Cafe plumbing
Great team to work with, very knowledgeable and efficient. Great communication and workmanship, will definitely use them again and recommend them to family, friends and fellow business owners!Answer from pro:
Thank you for the review and recommendations! Much appreciated! :)Reply created 23 Jan 2025 - HomeOwnerReview left on 15 Dec 2022
Rating: 5 out of 5 Shower and tub faucet fix
We called Horizon on the recommendation of the contractor who did our reno a few years back, after another plumber abandoned what should have been a simple job -- replacing a leaky diverter in our tub and shower faucet assembly -- after it became slightly more complicated. Billie was super helpful in coordinating an initial visit by Peter, who was able to properly diagnose the problem and prescribe a fix. Once the parts came in, Steve adeptly resolved our issue in no time. We'll definitely be going to them first next time around.Answer from pro:
Thanks for the kind review Stephen, we look forward to working with you again in the future. :)Reply created 15 Dec 2022 - Customer of Horizon Plumbing And Piping SystemsReview left on 10 Nov 2022
Rating: 5 out of 5 Full home renovation
Professional and knowledgeable. Really enjoy working with the Horizon team and always get quality service and install. They are flexible and communicate well with other trades to work together towards the end goal. Worth every penny.Answer from pro:
Thank you! We appreciate the kind words and are always happy to work with you. :)Reply created 11 Nov 2022 - HomeOwnerReview left on 31 Oct 2022
Rating: 5 out of 5 Plumbing: replace 42 year old shower faucet cartridge
42 year old shower faucet got so stiff it would barely move. Sent Horizon photos by email, they identified the assembly, found that they could get the Moen cartridge at no cost. Jean Jr. came out and replaced it and all is well. Very pleased with the entire experience. I will use Horizon from now on when I need plumbing work.Answer from pro:
Thanks Larry, your kind words are much appreciated and we look forward to working with you again in the future. :)Reply created 1 Nov 2022 - DanielReview left on 8 Sep 2022
Rating: 5 out of 5 Full House Plumbing Retrofit
I have been working with Marc and the Horizon crew for all my plumbing needs for over 5 years. Work including small jobs from sink installations, all the way to complete housing plumbing retrofits. They are always responsive, on time, and pricing is fair and reasonable. I have never had ANY issues with my plumbing after jobs are completed. I would (and have) gladly recommend them to friends, family and anyone who inquires.Answer from pro:
Thanks Daniel, it has been a pleasure working with you! :)Reply created 9 Sep 2022 - brendan.roy1Review left on 10 Jul 2022
Rating: 5 out of 5 Thorough Assessment
Quick response time and thorough assessment by Nick who cleared a backed up toilet and then also camera checked the sewer pipe exiting our home and recommended the grinding and power washing of tree roots that are starting to infiltrate the pipe.Answer from pro:
Thanks Brendan! :)Reply created 11 Jul 2022