Anyone in a service or retail industry has probably heard the saying if you provide great customer service to a customer, that customer will likely tell a couple people, but if you give them poor service they will tell at least 10 if not more. Well I am always pleased to be able to give a good review and share it with more then 10 lol. There's a little rebel in me when statistics are laid down. I have a home that was in serious need of parging repairs. I contacted several companies and in the end determined that J and J Coatings could do what I needed. When I contacted them about coming out to see what they could do about the crumbling parging and cracks on the exterior wall - they came out to give me an estimate. I was impressed at how thoroughly they checked the cracks and my foundation and previously parged areas. They even checked under places I would never have thought to look, but they knew I wanted my home not just pretty but bug resistant also. They provided me with an estimate that same night and then asked what notice I needed once I gave them the approval to go ahead. They made the call the day before arriving as I requested and then we discussed time and even parking. The guys were even considerate enough to decline parking in my driveway despite my offer, since their vehicle was heavier than I would have guessed. The fact they considered my driveways well being impressed me quite frankly. The work they did was exactly as they quoted and they finished the same day. It was a delight to come home and see my home lost a few proverbial older home wrinkles and looked so much nicer. I never thought parging could really be asthetically pleasing, but WOW was I impressed. I would absolutely recommend them to anyone needing to have parging work done.
