Lake Simcoe Heating & Air Conditioning
5541 reviews

All reviews (41)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2019

    Exceptional Service

    I was in need of a new furnace and called four vendors in the Barrie area, I found Lake Simcoe Heating and Air Conditioning staff and product to be above the competition. From the beginning I wasn't over sold, in fact they said that there was nothing wrong with my furnace other than it was over 20 years old and not as efficient or reliable as the newer ones. From the owner to the estimator, Installers and office staff I found everyone to be very friendly, personable and professional. They had my best interests in mind from day one, a real family business I could trust. I'm glad a chose Lake Simcoe Heating and Air Conditioning. Ray Trask, a Happy customer

    Answer from pro:

    Hi Ray I remember meeting with you a year ago and it was great to see when you were ready to move forward with a new furnace you remembered to call us at Lake Simcoe Heating & Air Conditioning. We don't believe in pressuring anyone into buying something they are not ready for, i am glad your experience was a good one and we look forward to working with you again sometime in the future Yours very truly Glenn
    Reply created 31 Oct 2019
  • Customer of Lake Simcoe Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 16 Oct 2019

    Install a gas burning stove.

    Made contact with Paul and LSHVAC via on-line search. We had great communication and service from the start and the team that visited our house to install product was professional and diligent throughout. Very Pleased!

    Answer from pro:

    Thanks for your review in response to your experience dealing with us here at Lake a Simcoe Heating & Air Conditioning Ltd. A happy customer is the best compliment we can have Regards Glenn
    Reply created 18 Oct 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2019

    New Air, Furnace, Water heater

    My husband and I had many quotes and did much research to find that the Salesman Paul with your company was knowledgeable, caring, professional, helpful and genuine. No pressure. He answered all our follow up questions and we made the decision to go with your company. I must say that we own a 150 year old home. (Nothing easy about that) We decided it was time to update the furnace, add air conditioning, move and replace the water tank, as well as have a humidifier installed. Paul did the research needed and continued to touch base with us and keep us informed. The installers were very friendly, professional and clean. Glen the owner came to check on the job. Nice to see that. Well, we and the dog (Frog) have had a very comfortable summer and will for sure recommend you to family and friends. Thanks again for the great service and experience looking forward to continued wonderful service with the new units.

    Answer from pro:

    Hi Nancy We appreciate the time it took for you to write this review and are glad to see the level of satisfaction you experienced dealing with our company. There are a lot of moving parts involved to any successful project and why team work and communication on our end works out the best for our customer. We look forward to a continued satisfied relationship in the future yours truly, Glenn
    Reply created 16 Oct 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2019

    New air conditioner

    We worked with Paul, he was helpful, informative and cheerfully polite. We looked at several options and prices, made our decision and went with this company, the installers arrived and were wonderful. It was a pleasure meeting and working with this company

    Answer from pro:

    Hi Michelle It was a pleasure working with you as well we appreciate your business and kind words. Yours truly, Glenn
    Reply created 16 Oct 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 11 Oct 2019

    Furnace and Air Conditioning

    I had called around for several quotes and had a few companies come to my home to present me with their products and prices. Every sales agent offered me something totally different which left me a little confused so I made one last call to Lake Simcoe Heating and Air Conditioning. There sales rep was so honest and knowledgeable. He explained the difference in furnaces and efficiencies so clearly that I was sold. The installation went off without a hitch and I couldn't be happier. I would highly recommend them anyone and everyone. Tim D.

    Answer from pro:

    Hi Tim Thanks for your review in the residential business it seems your only as good as your last job and satisfied customer. We strive to achieve satisfaction with all projects we complete, if your not happy i am not happy. Thanks for your business and your positive review. Glenn
    Reply created 15 Oct 2019
  • Christine
    Rating: 5 out of 5
    Review left on 9 Oct 2019

    PRICING AND INSTALL FOR NEW HEATING & AIR

    I was provided many quotes by other companies for replacing the furnace and water tank and when it was time to install that prices increased from what was originally quoted a few months earlier. I heard about Lake Simcoe from a friend and called Paul for a quote. I was so impressed with the price given from him being less than the other quotes I previously received, and his quote included everything plus more with no surprises at the end. Also, I was also told it would be 2 days to install but they installed everything in only 1 day with keeping my property clean. This company was very friendly and professional in ALL areas of service. If I only knew about them before it would have saved me a lot of time and frustration. I am very happy that I found Lake Simcoe Heating and I highly recommend them to all.

    Answer from pro:

    I would like to thank you for your review, business, and kind words i am also happy you were able to find us please spreading the word so others like you can experience the difference in dealing with a company like Lake Simcoe Heating & Air Conditioning Glenn
    Reply created 10 Oct 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2019

    New Furnace and AC

    I dealt with Paul and he was great. He came to the house and we had a really good chat about what exactly we wanted. He gave us different options and provided us with a pretty good quote. He was very patient as we left for a couple weeks on vacation and when we returned Paul had followed up but didn’t put any pressure on us to make a decision. The install went really good. The guys came in and had everything installed except the manufacturer forgot to package a small item. Since it was late in the day, the guys picked up the part and came back the next morning and got everything up and running in no time. Really happy with the service and knowledge that Paul and the installers had. Would totally recommend Lake Simcoe Heating and Air Conditioning to everyone.

    Answer from pro:

    Hi Joe We appreciate the opportunity we had to perform our services for you, we work hard and strive to be the best in the industry, we are locally owned and operated and rely on providing a good service for our customer if your not happy we are not happy. We look forward to the opportunity to work together in the future. Glenn
    Reply created 10 Oct 2019
  • Donald Frid
    Rating: 5 out of 5
    Review left on 17 Jul 2019

    Central Air installation

    I called a few other companies to give me a price. One never called back. The other was much higher. It is a busy time of year for HVAC companies but they were able to squeeze me in within a week. Very happy.

    Answer from pro:

    Hi Don Thanks for your review and business it was greatly appreciated if we can help out again in the future please keep us in mind Glenn
    Reply created 10 Oct 2019
  • Marco Palazzi
    Rating: 5 out of 5
    Review left on 13 Nov 2018

    Tank-less gas water heater

    I dealt with Glenn and his son Brad and I was extremely happy with their service and professionalism. They left the house in great conditions after finishing with the installation. Both of them took their time to do a clean job and provided great info in regards to the product helping me navigate what was the best option for a tank-less gas water heater for my property. I would strongly recommend this company to any one as they are a local company that provide an extraordinary service. They completed all the check boxes: They have great products, they provide a timely service and are extremely accommodating. Thank you Glenn and Brad for doing such a great job!

    Answer from pro:

    Thank you for taking the time to write this review it's through customer satisfaction like this we remain to be a leader in our industry we strive to be the best and the only judge of that is a satisfied customer. Cheers Glenn
    Reply created 14 Nov 2018
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2018

    Replacement of a Hot Water Heater

    Best service ever. Glenn came to the house and assessed the job. Sent Rich and Wayne, a great team of professionals who took pride in their work. Very efficient and tidy job. Highly recommended.

    Answer from pro:

    Hi Raj We appreciate the time you took to write a review about your experience with Lake Simcoe Heating and Air Conditioning we look forward to an opportunity to work with you again in the future. Regards Glenn
    Reply created 10 Sep 2018