Lake Simcoe Heating & Air Conditioning
Rating: 5 out of 5
41 reviews

All reviews (41)

  • Review from

    Jeff Weeks

    Rating: 5 out of 5
    Review left on 16 May 2017

    AC Installation

    The quote was no pressure and no bull by someone who knew the business well. They came back a second time when I had more questions. The installation was professional and done RIGHT by mature, experienced installers. The payment process was straightforward and easy. Follow up after install was appreciated.

    Answer from pro:

    Hi Jeff We appreciate your feedback and are happy with the positive interaction you had in dealing with Lake Simcoe heating & Air Conditioning. Employees really make a difference in a company and we are proud to have the best team possible. We look forward to working together in the future. Regards Glenn Welch

    Reply created 16 May 2017
  • Review from

    Barrie KOA

    Rating: 5 out of 5
    Review left on 5 May 2017

    Barrie KOA Heating and Cooling Upgrades

    Barrie KOA has been using Lake Simcoe Heating & Air Conditioning for several years now. We could not be more happier and satisfied with their services. Always professional and on-time and very knowledgeable. Our business is non-stop and every time Lake Simcoe makes any repairs or upgrades its always been smooth. Highly recommend, we will be using them for years to come. Keep up the great work everyone!

    Answer from pro:

    Thanks so much for the positive review we look forward to the continued relationship in the future. Regards Glenn Welch

    Reply created 11 May 2017
  • Review from

    Mark Levin

    Rating: 5 out of 5
    Review left on 27 Apr 2017

    New furnace, new air conditioner, new humidifier, new hot water tank and new thermostat.

    I was and am very pleased with the work performed by Lake Simcoe Heating and Air Conditioning. The professionalism by the installation team shines through as they work. Clean up was very important as I have pets and I didn't want any scrap metal left behind. They cleaned twice to ensure my pets would be safe. That is what I call going the extra mile. It is a rare find amongst companies these days but I am very happy that Lake Simcoe Heating and Air Conditioning is a company which still cares about its customers. You get a follow up by the owner of the company to ensure you are happy with all aspects of the project. That's what I call the personal touch. So if you require heating or air conditioning forget the rest and call Lake Simcoe Heating and Air Conditioning and get the best. I can't believe that a company like Lake Simcoe Heating and Air Conditioning still exists that really care about the customer and treats you like family.

    Answer from pro:

    Hi Mark I appreciate the time you took to write this review, I know only a portion of our customers find the time to be able to do this. It helps new prospective customers to get a better understanding of who we "Lake Simcoe Heating & Air-Conditioning" really are. We are striving to be the best and will do whatever it takes to ensure this and to always make sure "You" the customer will always we satisfied in the end with our workmanship. We look forward to a continued partnership in the future being your service provider. Regards Glenn

    Reply created 16 May 2017
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 18 Apr 2017

    Complete Hvac solution retrofit in an older home

    We've been undergoing major renovations to our older house which was heated with baseboards and a fireplace, the house is small 1200sq ft two story on a slab with no provisioned space for a furnace. Lake Simcoe worked with us from start to finish to provide a solution that would work while minimizing bulkheads and hiding duct work as much as possible. We now have a new high efficiency furnace and central air conditioner, all new duct work and extra large concealed gas line going across the the first floor to account for future expansion (bbq, hot water tank, garage heat). Working with Glen, Robert, Laura and Wayne was a pleasant experience, work was completed as per our agreement, as per our agreed pricing despite unforeseen challenges with routing/installing duct work in tight cavities.

    Answer from pro:

    Hi Gabriel We appreciate your review, although we did have several unforeseen setbacks, in the end it all worked out. The most important thing for us here at Lake Simcoe Heating & Air Conditioning is that you the customer are completely satisfied which is the key to our success in business. We look forward to servicing your equipment in the future. Thanks again for your business we really appreciate it. Glenn Welch

    Reply created 21 Apr 2017
  • Review from

    Alan Fong

    Rating: 5 out of 5
    Review left on 13 Feb 2017

    GREAT from start to finish.

    Great service from start to finished. Professional and friendly service. This is actually the third company that I contacted for a in home quote for a new, high efficiency furnace. Since I'm new around this area ( moved up from Richmond hill ). I usually use google for anything that I need. So I came up with 3 different companies for a quote. The 1st company showed up about 2 hours LATE. Salesperson was just like a salesperson. Try to sale me everything they got. From a Furnace to an A/C and a Hot water tank. The 2nd company, dude showed up on time. Wasn't pushy as the 1st one. But couldn't really answer all my questions. And last I called Lake Simcoe. Bob showed up on time. Very professionally took down the measurement answered pretty much all my questions . And he was the ONLY one actually went outside the house to check for where the exhaust pipe going to exit from my basement .( There was great amount of snow builded up around the side of my house @ the time. ) I find that very impressive !! Also he didn't try to sell me anything is unnecessary . Pretty straight forward. GREAT JOB!! I ended up getting a new hot water tank from them as well. And for the installation day. Technician showed up on time. Very professional and friendly. And Wayne and his partner did a great job from taking out the old furnace/hot water tank without making any damage to my newly finished basement. Installation went nice and smooth. Please see some attachments photos. I would definitely recommend this company to everyone that I know. Thank you Glenn,Bob,Laura and Wayne ( and his partner, sorry i forgot his name!! ) GREAT JOB!!! PS. They also took care of all the paper work for my rebate. Returned my old hot water tank. Absolutely headache free!!

    Answer from pro:

    Hi Alan We sure do appreciate the positive feedback from you and more importantly your business. As you mention several names in this review it shows you that everything is a team effort from the first contact with us until the final contact upon completion of the job. We all work together hard to bring the best possible outcome for all our customers it truly is a team effort by all. Thanks again for your business and posting a review about our company Cheers Glenn Welch, President

    Reply created 13 Feb 2017
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 22 Jan 2017

    New Furnace and A/C Installation

    Our A/C quit at the end of the summer. We called Glenn to get a quote on the furnace and air. Glenn showed us our options. We were very pleased with the product and the pricing, also the great customer service we received with any questions that we had. So we went ahead with the installation. Technician Wayne always went above and beyond while working in my house. We would not hesitate to recommend Lake Simcoe Heating and Air. Thanks to everyone involved. A job well done!

    Answer from pro:

    Hi Ross Thank you very much for your review we appreciate your feedback. We realize our employees are an extension of our company and how they represent us when they are out in the field, this is very important to our company. Together as a team this is helping make Lake Simcoe Heating & Air Conditioning to be the best we can. Yours truly, Glenn Welch President

    Reply created 23 Jan 2017
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 18 Dec 2016

    New furnace install

    Our furnace died unexpectedly and we needed a new one quickly. We didn't want to overpay either though! We got several quotes and Glenn came through with the best price. After searching for reviews on their brand of furnace and being satisfied with the quality and the price we decided to go ahead even though we were told we may have to wai t several days. We were once again impressed when they were able to install it earlier! Everyone involved was amazing, from Glenn, the lovely office ladies and the 2 lads that came to install the unit itself. Thank you again for the awesome service!

    Answer from pro:

    Hi Barb, I would like to thank you for your business, as I explained our pricing is consistent and we do no try and take advantage or raise prices due to the urgency of the call. As with your new furnace this has proven to work effectively in gaining more business for us and remaining honest and fair while building our customer base. We look forward to working with you again in the future and with any other people you may recommend our way. Thanks again Glenn

    Reply created 19 Dec 2016
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 17 Dec 2016

    Air conditioning installation

    We had an air conditioner installed by Lake Simcoe Heating. They were very courtious. They offered great pricing and the installation was very neat and professional. I would definitey recommend Lake Simcoe Heating and Air to family and friends.

    Answer from pro:

    Thanks Dave we appreciate your review and more importantly your business. A recommendation is the best outcome we could ask for. Cheers Glenn

    Reply created 19 Dec 2016
  • Review from

    Dave W

    Rating: 5 out of 5
    Review left on 12 Nov 2016

    Top Notch

    It's rare that you get what you hope for but in this case it happened. They showed when scheduled, completed the work while including us in the process and finished ahead of schedule. If not for the shiny new product, i wouldn't even have known they were there. Highly recommended and I've already passed their info along to others. Thanks Glenn and Team for a great experience Dave

    Answer from pro:

    Hi Dave Thanks so much for the positive review you have written about Lake Simcoe Heating and Air Conditioning. We strive to be number one and the only way to do that is with customer satisfaction. We appreciate the opportunity we had for the new furnace and A/C installation. We also appreciate the opportunity to install your rental hot water tank. Cheers Glenn

    Reply created 28 Nov 2016
  • Review from

    HomeOwner

    Rating: 5 out of 5
    Review left on 10 Nov 2016

    Furnace Stopped Working

    I recently woke early in the morning to a freezing house. Sometime through the night our furnace decided to pack it in. Fully expecting to have to wait days to have someone come look at it and fearing the worst I called Lake Simcoe Heating and Air conditioning. Not only did someone come right away, they didn't try to sell me any parts I didn't need, in fact, I didn't need anything. A part had come loose. They hooked it back up and I was up and running. I called at 7:00am and by 8:00 the furnace was running. Thank you so much Lake Simcoe Heating and Air Conditioning, AMAZING SERVICE!!!

    Answer from pro:

    Hi Brad I have learned in this business and life in general you can go a lot further by treating people fairly and being honest upfront, it goes a long way and is why we are where we are today. Keep us in mind if you have any other issues and when it is time to replace your furnace. Regards Glenn

    Reply created 28 Nov 2016