Kirill responded to my request for a quote immediately, and was at my place the next evening to look at the closet space. Of the contractors I got quotes from, he was the only one who said he was happy to arrange to have a pass-through door removed and dry walled to make a walk-in closet. The other contractors just told me "you don't really want to do that". After three years of not using the pass-through door, I was reasonably sure I DID want to do that.
Right from the start he was professional and friendly and listened to what I needed in a closet. He obviously knows his stuff, and was able to make suggestions for things I hadn't even thought of (like pull-out laundry hampers and a drawer with a jewellery tray insert). The design he sent was beautiful, and he was even happy to tweak the layout a bit and send new designs. Once we had them perfect, he ordered the materials right away and got to work.
The installation itself went without a hitch. Every shelf, drawer and fitting is well built and perfectly aligned, and I could not be happier with this closet. I feel like I need to buy a whole new wardrobe just to live up to it.
I can't recommend Kirill and Closet Solution Manufacturing highly enough. He was a pleasure to work with; he never pressured or pushed, and delivered a beautiful, high quality closet right on time. Even the cost was surprisingly reasonable!