Accountable Roofing Services Ltd
Accountable Roofing Services Ltd
Rating: 5 out of 555152 reviews

All reviews (152)

  • Felix Hamaguchi
    Rating: 5 out of 5
    Review left on 31 Jan 2019

    Skylight replacement and roofing repairs

    Derek is very polite, clean and professional. He told me what the best replacement skylight would be, explained why, and gave me a run down on the replacement process. His price was reasonable based on other estimates we got. He did some additional roof repairs and his cost estimates were accurate, with no surprises. After he replaced the skylight I noticed some gaps in the trim on the inside. I asked him if that would cause problems, but he told me it's the remains of the original and it wasn't an issue. He then offered to come back to remove the skylight and replace the trim at no additional cost. It looks great now. We'll be calling on Accountable Roofing Services for all our roofing needs and highly recommend this company.

    Answer from pro:

    Thank you Felix for taking the time to write a review and sharing your thoughts where they can read by potential consumers who our interested in our services. Such a great service Home stars provide for home owners, Saving the home owners time and money.
    Reply created 1 Apr 2019
  • Mark Keller
    Rating: 5 out of 5
    Review left on 30 Jan 2019

    Re Roofing Project

    Thank you to Derek and his crew for a great re roofing job on our home. Derek was very thorough in explaining the work, the process, and materials required to complete our project. There were some deficiencies discovered along the way from the previous roof install that Derek advised us about and corrected to insure things were made right. Communication was great from start to finish. Derek did an excellent job of fine tuning the installation, cleaning the property, and provided a walk through and overview of the completed job. Would recommend Derek and Accountable Roofing for any of your roofing projects!

    Answer from pro:

    Thank you Mark We are very pleased that you feel this way about your new roof. We do strive for excellence and when we don't quite reach that level we're shooting for we'll do what ever it takes to get there. We appreciate your business and please do call if there is anything we can do you.
    Reply created 30 Jan 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2018

    New Roof

    We had a new roof installed recently. Derek and his crew did a excellent job. Here are couple things I really like: 1. Good communication. The job started couple days later than we planned due to bad weather, and Derek text me and explained to me what happened and what's the plan etc. 2. Very quick response. Sometimes I sent Derek messages during the weekends and sometimes even at night. And Derek is very nice and able to reply to my question very quickly. 3. Good price and high quality job. Very professional done. Derek sent me couple photos while they are working on the roof to keep me updated. Very nice. And they did a good leaning job too when the job is done. Leave no garbage behind. Very professional. I already recommend him to couple of my friends.

    Answer from pro:

    Thanks for taking the time to write a review. It was nice to install the proper roofing system you folks need. With the very low slope you have a torch on roof is the only way to go. Thanks for your business. Derek
    Reply created 14 Jan 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2018

    Roof repair

    A tree fell on our loft roof Sunday early morning resulting in two large holes. We called three roofing companies on Sunday and Derek was the only one that could come next day to take a look. His price was reasonable and he had a crew do the job right away. They did an awesome job replacing sheeting and shingles and cleanup.Monday evening it is raining but we no worries about rain damage to our loft. Would recommend his team for any roofing job .

    Answer from pro:

    Thank you for contacting us. Was a pleasure helping you out. Always here to assist with any roofing needs. The Accountable crew
    Reply created 14 Jan 2019
  • HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2018

    New Roof

    Derek and his crew did an excellent job of re-shingling our roof. In particular, Derek kept us informed during all aspects of the job, with all questions asked by us, answered in an easy to understand manner. Do to weather and sun some of the cedar siding had been damaged over the years. Derek did an excellent job replacing what was necessary and completed a few extra requests without complaint and with no additional charges. Derek's personality made it easy to work with him and we have no hesitation in recommending him to friends, neighbors/acquaintances.

    Answer from pro:

    Thanks for being suck great customers. Great color choice. And thanks for the gift. Remember to call if you have any problem. Derek and crew
    Reply created 14 Jan 2019
  • Helen & Bruce
    Rating: 5 out of 5
    Review left on 2 Oct 2018

    Great repair Job!!

    We had new shingles installed back in August, 2017 and we were very pleased with all the work. Our shingles are perfectly fine but recently we heard some squirrels in our attic. We looked at the roof and there appeared to be a small opening right beside a vent on our roof. My husband phoned Derek & left a message & Derek came out right the same day that he phoned him!! And then he covered up the small hole with some wire mesh and so the problem was solved! And Derek did not charge us anything for this work. We would definitely recommend Derek to do any new shingles!

    Answer from pro:

    When our customers choose our company to install there new roof for them it's the start of a long relationship. If they should have any issues with our installation or a parts we installed for them or in this case a squirrel that is gaining access to their attic and there is anyway we can help we'll be there for you. It's just part of our service program you get when you hire us. We are Accountable of our workmanship that's why we chose the name for our company.
    Reply created 11 Oct 2018
  • HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Excellent Reroofing

    We recently had our 26 year old cedar roof replaced with GAF fiberglass shingles by Derek and his crew, There was some rot in the barge boards and Derek replaced those. He and his crew were very professional, honest, helpful and meticulous - they took pride in their work and the roof with the extra finishing touches looks great. Clean-up was excellent. We would not hesitate to recommend Derek and his crew for any type of roofing job.

    Answer from pro:

    Thank you Phil and Joan. Again great customers make it easy to give our very best. And thanks to Fred your neighbor for the referral, another prime example of when you give your best it come back to you as we did his roof about 10 years ago.
    Reply created 5 Oct 2018
  • Customer of Accountable Roofing Services Ltd
    Rating: 5 out of 5
    Review left on 15 Aug 2018

    New Roof in the heat

    Derek and his crew came to our house and reroofed both the house and garden shed during the terrible heat wave last month. We found both Derek and his crew respectful of our property and wishes, and they did a great job for us. They took care not to damage our flowerbeds and patio roof. Our property was left clean when they were finished, and the work was performed as quoted and expected. We thank Derek and his crew for their professionalism. We would gladly recommend Accountable Roofing Services to anyone looking for Derek's services.

    Answer from pro:

    Thank you for taking the time to write a review. We really enjoyed working with you both and installing your beautiful new cedar roof. Thank you for business and remember to give us a call if there is anything else we can do for you.
    Reply created 5 Oct 2018
  • HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2018

    Cedar roof conversion.

    Derek and his crew completed this job in 3 days. The roof looks great. I had one or two shingles lift due to abnormal temperatures and he came out to look at them at 8pm after his working day. He recommended they get replaced. He also has given me advice and equipment to com0lete my shed roof as a home project. Great guy, great job!

    Answer from pro:

    Again another great customer who appreciates and recognizes quality work and turnaround time. Thanks Graeme, Customers like you make our job rewarding, And thanks for your services in the military and your local police work for keeping us safe in the world and our communities.
    Reply created 16 Jul 2018
  • Omar Amroussy
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Great Work

    Derek and his crew did a great job, very quick, they finished our house in 3 days even though there were some unforeseen issues with the roof framing, luckily they had a framing person available who fixed the issue and still finished on time.

    Answer from pro:

    It's was great working with you on your newly purchased home and your renovation project. Good luck to you and your wife and to your new addition to the family.
    Reply created 27 Jun 2018