Accountable Roofing Services Ltd
Accountable Roofing Services Ltd
Rating: 5 out of 555152 reviews

All reviews (152)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2023

    Roof repair

    A raccoon was tearing the membrane of my roof. Derek came out on his day off to look at the damage. He came back as soon as he could to fix it. He put wire mesh over the repair to prevent the racoon from scratching up the roof again. He is very conscientious and hard working. His price is fair. I would not hesitate to recommend him.

    Answer from pro:

    Thank you very much for writing your review. We were happy to come out and take care of this issue with the damage the raccoon has caused. Shouldn't happen again with the wire mess we installed and no…
    Reply created 6 Jun 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2023

    Replace existing roof and fascia

    Derek and his team finished replacing our roof in two days. Derek treated our house as if it was his own. He was very responsive to any question or request and was very detail oriented. His work exceeded our expectations. He was meticulous about cleaning up after the job. We would not hesitate to recommend Derek and Accountable Roofing.

    Answer from pro:

    Thank you so very much for your kind words. We really appreciate when customers take the time to post a review. Can't say enough how friendly you both were. We really enjoyed working for you both. Fir…
    Reply created 9 May 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2023

    Roof Replacement

    We called Derek last November re 2 leaks in our roof. He repaired them in the rain that day, checked out the roof and found several defects that could result in more leaks. We decided on a roof replacement to be done in better weather. Derek and his crew replaced our roof this week. We cannot say enough about his professionalism,integrity, work ethic and attention to detail. We know it has been done correctly and are very happy.

    Answer from pro:

    IT's was a please meeting both you and Sheldon and what a beautiful place you have. I must say you keep so beautiful and so well upkeeped. I do remember reroofing both your neighbors roofs. You guy…
    Reply created 1 May 2023
  • Michael Liu
    Rating: 5 out of 5
    Review left on 26 Apr 2023

    Identify multiple leaks on the roof and repaired

    Professional, honest, punctual. What more can you ask for such an awesome guy!!! Thank you so so so much Derek. My sister and her family were extremely happy with your service.

    Answer from pro:

    Hi Michael, What a pleasure it was to help both you and your sister with your roofing needs. I do really appreciate you both for hiring Accountable Roofing. Always around in the future should you req…
    Reply created 28 Apr 2023
  • HAYAT AHMAD
    Rating: 5 out of 5
    Review left on 25 Apr 2023

    Fixed roofing deficiencies left by Contractor Fraserview Roofing Company

    In 2022, Fraserview Roofing installed new shingles on the entire roof, but they left a lot of flaws and incompletions. In spite of many phone conversations and promises to fix deficiencies, Fraserview Roofing did not do anything. Finally in April 23, I hired Accountable Roofing Services to inspect the roof and fix it. They took pictures of all previously done shoddy work, showed me pictures, quoted me a price and then fixed the flaws and shortcoming, and then showed me the pictures of the completed work.

    Answer from pro:

    Hi Shannon, We appreciate your review and the time you took out of your day to post it. We are so pleased that your happy with the service you received. I'll never understand why some companies insist…
    Reply created 26 Apr 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2023

    Roof

    I am so pleased with this company. Dereks honesty and professionalism was above and beyond. I would highly recommend his company for your roofing needs.

    Answer from pro:

    Dawna, Thank You very much for taking time to write your review. Honesty and professionalism as you mentioned are two very important words to describe our company here at Accountable Roofing Services.…
    Reply created 15 Apr 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2023

    Roof

    Derek was amazing and came out on Easter long weekend to help me fix my leaking roof. I had someone else come by and did a little investigating but told me that it could not be fixed. Thank you so much Derek!

    Answer from pro:

    Thank you very much for taking the time to write a review for us. We were very happy to come out to take care of your roofing needs. Thank you for having access to the attic all ready for me to inspec…
    Reply created 12 Apr 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 20 Mar 2023

    Roof fixed, Bathroom ventilation

    Thanks for Mr. Derek,smart and well experienced guy . Last 2 years i have problem on bathrooms ventilation fan. Water came to my exhaust fan from outside. He spent a day for fix it. He cover the old ventilation, placed a new ventilation near the exhaust fan. Finally working great.

    Answer from pro:

    Thank you for your review. Happy to help with your roof issues. The test of time seems to prove the issue is resolved. We're glad that you are happy with our services. More pleased that you took the t…
    Reply created 25 Jan 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Roofing

    When our grandson decided to remove asbestos drywall from the ceiling of his recently purchased home, he did not expect to find the sheeting of his flat roof to be rotted and leaking, He made this discovery in November during heavy rains. He contacted me for suggestions of what to do. The first thing that came to mind was to somehow patch it or cover it with tarps or whatever to stop the water from coming in at least until the problem could be properly addressed when the weather turned better. I contacted some local roofers here around Port Moody but they were unable to do anything on such short notice especially during the rainy weather. I then contacted Derek to see if there was something he could recommend not expecting him to actually make a trip from Coverdale to Port Moody to take a first hand look at what is a relatively small house. Derek met us at the house the same day, immediately recognized the emergency that it was and had a quote to us by the next day to replace the entire roof which was what unquestionably had to be done. The first thing his team did was construct a roof frame and cover it with plastic to allow them to be under cover in the rain, hang lights under it to allow them to work longer hours than what the short days at this time of year permit, and pulled out all the stops to get the job done as quickly as possible. This included re-sheeting the entire roof due to the rot and leveling it to get rid of the pooling that was an issue with the original roof. The end result is an example of first class workmanship with total cleanup during and after the job was completed being performed by a crew of experts. Thank you Derek, Kim and crew. George Balzer

    Answer from pro:

    Thank you for your review George. We were happy to help you and your grandson. You both were a pleasure to work with and very accommodating. We would be pleased to assist you both should you ever requ…
    Reply created 13 Feb 2023
  • Reg Perry
    Rating: 5 out of 5
    Review left on 11 Jan 2023

    Roof leak into attic and then into bathroom!

    We had a nasty little roof leak, called Accountable and Derek answers the phone. He was so polite on the phone, so professional, said he was in the neighbourhood and would scoot over for a look-see within an hour or so. Derek arrived as stated, got up in the attic, said "this isn't good but is readily fixable", and off he went for supplies. Derek was up on the roof in absolutely freezing cold weather, then into the attic which was also very cold. A good chunk of his time on the roof was in total darkness! Mission was accomplished and we were able to plan for a stress-free Christmas. We would not hesitate to use Derek again, and we have already passed his name onto somebody requiring roofing services.

    Answer from pro:

    Thank You very much for your nice review. I enjoy helping people. Looking forward to helping you both should ever require my services again. Hope you had a wonderful Christmas and all the best in the …
    Reply created 25 Jan 2023