Customer of Merry Maids Of Ottawa West
Rating: 5 out of 5
Excellent, well-equipped professional team
Merry Maids have cleaned my home on a monthly basis for several years. They never fail to do a superb job.
Merry Maids Of Ottawa West
Rating: 4 out of 5
Merry Maids Of Ottawa West reviews (6)
Review from Customer of Merry Maids Of Ottawa West Review left on 9 Dec 2024Review from HomeOwner HomeOwner
Review left on 23 Mar 2019Rating: 5 out of 5Cleaning service
Merry Maids is a very reliable company. Organization is excellent and communication with management easy, consistent and prompt. There have been a variety of cleaners in our home over the past 4.5 years. We are always happy when the same cleaners return because they know the house best. Each cleaner has always been polite and very willing to listen to special requests or reminders. No damage has been done and they are all very careful in our home. This is a good company and whenever asked by friends, we always recommend the company.Review from HomeOwner HomeOwner
Review left on 23 Mar 2019Rating: 5 out of 5Regular House Cleaning!
I've had Merry Maids Nepean, Kanata & Ottawa West cleaning my house for over 5 years. They are always prompt, accommodating and always do a great job for me. if you need your place cleaned and maintained, I strongly recommend you contact Kelly - she'll get you all set up and your place will look and smell amazing! This is some of the best money I spend every month. I've recommended this company to friends and wouldn't hesitate to do so again.Review from Customer of Merry Maids Of Ottawa West Customer of Merry Maids Of Ottawa West
Review left on 21 Mar 2019Rating: 4 out of 5Merry Maids cleaning company
I have used this company for years...very dependable and trustworthy. The cleaners are hard workers and for the most part do a great job. I want to also mention a very professional company.Review from HomeOwner HomeOwner
Review left on 19 Mar 2017Rating: 5 out of 5Residential house cleaning
Merry Maids are fantastic to work with. They come in with a positive attitude and work with me to address any particular areas that need attention. I have used many services in the past and not one of them compares. Thank-you Kelly, Kathy, Karen and Erin! Great work!Answer from pro:
Hi Deb! Thank you for your feedback and your kind words. We look forward to working with you in the future! -The Merry Maids Team
Reply created 20 Mar 2017Review from Customer of Merry Maids Of Ottawa West Customer of Merry Maids Of Ottawa West
Review left on 2 Nov 2015Rating: 0 out of 5Little, less and less house cleaning
For the initial cleaning we paid a mind-numbing $320. Two girls, three hours of work. Thought the entire house would be cleaned stem-to-gudgeon for that price. But many obvious things were missed. Then for a few weeks we were sent two girls for 1.5 hours. Still things missed. Then the company arbitrarily cut the service to one girl for 1.5 hours and we got about half a job. The company wanted an additional $40/hour to restore the service to 2 girls for 1.5 hours. That's when we parted company.Answer from pro:
Thanks for your feedback and our apologies for the late reply. We’ve only recently activated our HomeStars account. As a Merry Maids franchise, we hope that each franchise holds themselves and their staff to the high standards each customer expects from Merry Maids. In this instance it appears there was some miscommunication and less than stellar services provided. Unfortunately, after looking back in our system, we haven't been able to find you as a previous customer in our database. There are a few franchises in the area; please contact us to confirm your information as we would love to work with you to fix the situation. You can reach us at: (613) 321-1221
Reply created 7 Mar 2017