Glass Ninja
Glass Ninja
Rating: 4.9 out of 54.95168 reviews

All reviews (168)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2024

    Sliding door for shower

    Great customer service, professional support and installation, and fast turnaround. Im very satisfied with their service.
    (Updated on 21 Jan 2025)
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2024

    Supply and Install 3 Panel Splashback 88.08sq ft of 5mm Mirror Clear Annealed Glass

    Ninja Glass did an amazing job! From estimation to installation the process was smooth. Ordered 3-panel around 90sqft mirror and it looks beautiful. Thank you!
    (Updated on 21 Jan 2025)

    Answer from pro:

    Wowza! Thanks for the rave review! ? We’re blushing like a freshly cleaned mirror over here. From estimation to installation, we're glad everything went as smooth as our glass (and that’s saying some…
    Reply created 18 Jul 2024
  • Customer of Glass Ninja
    Rating: 5 out of 5
    Review left on 17 Dec 2024

    Glass shower

    Great job! I could not be happier with the results, from the consultation to the final installation. Really appreciated!

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear that you’re happy with the results and that your experience with us, from consultation to installation, met your expectations. It was a pl…
    Reply created 30 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2024

    Glass outdoor railing

    They came and measured, discussed all the options , and were extremely careful about the installation. The result looks great . I would hire them again . In fact I plan to for another project.
  • Jennifer
    Rating: 5 out of 5
    Review left on 5 Nov 2024

    Glass Railing Installation and Repair Service

    Late Glass Ninja Review, apologizes as I believed I had submitted one already. Back in 2021 we had our balcony and front door home builders original metal railings replaced with glass railings on black matte posts. The project was completed during the pandemic which made things slow on getting materials and finally getting the railings installed, so I can't hold Glass Ninja accountable for the lag in timing, however, once the parts arrived, installation was smooth and everything looked fantastic. My only issue was I requested the installers to fill in the holes left from the original metal railing they removed, but as it was attached to a brick house, the filler request was awful and I asked them to forget it because they tried to match the brick which was impossible and the only colour caulking they showed up with was red (the brick is far from red) ... the installer did do a couple of holes and it just looked awful, I requested he forget it and so I left the other holes empty ... the red just made it worse and more noticeble. I think concrete filler is the better way to go. The posts and glass looked great, I get compliments regularly regarding our glass railing, however, one black matte post did start to flake and the matte black finish did peel off, for which I was told would NOT happen, but I guess during the pandemic, processes were not completed properly and posts were not properly cured by the manufacturer. Once I identified the issue to Glass Ninja, they completely backed their materials / installation and took care of it. The post was replaced and everything looks great again. We are very happy with the original service and the repair service that was required. I would recommend Glass Ninja to anyone that asks.

    Answer from pro:

    Hi Jennifer, Thank you so much for sharing your experience with us, even after all this time! We’re thrilled to hear that you're happy with your glass railings and that they’re still making a stylish…
    Reply created 11 Nov 2024
  • Customer of Glass Ninja
    Rating: 5 out of 5
    Review left on 15 Jul 2024

    Always first class

    Every time we have used glass ninja we have been impressed with their timely response and professionalism. This starts at the contact level and right through to the excellent work and cleanup. Our glass shower enclosure was done many years ago by another company. In retrospect an error given the issues that have manifested over the years. Glass Ninja took care of one of those issues before and now they removed and replaced poorly installed hinges. A great job. Highly recommended.

    Answer from pro:

    Thank you so much for your kind words and for taking the time to share your experience with Glass Ninja. It's wonderful to know that our team, from the initial contact through to the completion of th…
    Reply created 18 Jul 2024
  • Rocio Licera
    Rating: 5 out of 5
    Review left on 7 Jun 2024

    Great Service

    Great servicies, punctuality professional crew. Vlad and Anastasia very professional and easy to contact. Highly recommend!

    Answer from pro:

    Hi Rocio, Thank you so much for taking the time to leave a review ! We hope you are loving your new shower enclosure. It was a pleasure working with you !
    Reply created 10 Jun 2024
  • Michael Frankel
    Rating: 5 out of 5
    Review left on 12 May 2024

    Gym Mirrors

    I hired them to install mirrors for my gym. The installation crew were great and they were on time. I would use them again.
  • Customer of Glass Ninja
    Rating: 0 out of 5
    Review left on 9 May 2024

    Measurements

    They came to my house for measurements, I spoke with someone on the phone who sent me a catalogue. After that, they totally ignored my email responses and my phone calls.

    Answer from pro:

    We sincerely apologize for the inconvenience you experienced and the frustration caused by not having your calls answered promptly. Providing exceptional service is paramount to us, and we regret that…
    Reply created 10 May 2024
  • Goretti Medeiros
    Rating: 5 out of 5
    Review left on 22 Apr 2024

    Bathtub enlosure

    Great service from Glass Ninja, from quotation to installation. Uri and his assistant did a wonderful job installing our tub doors and fixing silicone on our other bathroom enclosure completed by another company. They were vey meticulous and professional. Would definitely recommend them for your glass needs.