Boy, do I feel tricked by the Homestars positive reviews. Simon was a pleasant and a reassuring salesman, however the work was not as expected. Downspouts put in the wrong locations, drill holes in the bricks that were unnecessary. The grounds littered with snipped gutter pieces, nails, bolts, shingles. One of the downspouts does not work at all, water fills up the gutter and splashes water every where. Simon was notified of the issue weeks ago without follow up. I will call another company who I know I can trust. Update: I had another company repair BK Roofing mistakes today. As I expected the nonfunctioning downspout was due to No Hole cut in the gutter! Completely incompetent! Further, the drop outlets were attached on the outside of the gutter instead of the inside of the gutter. What a mess. I wish I had taken a video of the water rushing out as a hole was made for the non functioning downspout! This company is offering to make an official report if I wish to take action with BK Roofing. See Pic of the drop outlets attached on the outside of the gutter instead of the inside of the gutter.
