Dishwasher was leaking water continuously. Looked for a local repair company with good ratings. Unfortunately, didn't realize that sites can pay for good reviews. Contacted a supposed Oakville appliance repair company to come, $75 for the visit, which would be included in the repair bill but they would not give me an overall estimate. For a half hours work, the tech shut off the leaky valve and said he would have to order a new water inlet valve and come back. Labour $142.50, water inlet valve $69.07, tax $27.50 for a total of $239.07 He came back 2 days later to install the valve, half hour work, Labour $142.50, water inlet valve $69.07, tax $27.50 for another $239.07. Total payment $478.14
The cost of the job seemed overly inflated and I called 4 other repair centres who agreed I was overcharged. A good company would have had the valve to replace the broken one and not have to charge for a return visit. One company said it would have been $90 for a half hour plus cost of parts. On average, they would have only charged about $200 for the job. One company said if they had to come back to finish a repair they wouldn't have charged for the second visit. I looked up the cost of the valve on Amazon and it was roughly $30 and I was charged $138.14
The name of the company was xxxxxxxxx xxxxxx Oakville (can't put company name in) yet the receipt said GNA Appliances Ltd
I would not recommend this company.
I have since spoken with the company representative and have reconciled our differences. In future, I would be more cautious about where the positive reviews are posted and get several estimates so I know what a fair price for work to be done is. The small family businesses were very helpful when contacted with my queries.