All reviews (462)

My experience with Consumer Direct was excellent. We needed a new exterior laundry room door and another for the garage. We went into the showroom with no clear idea of what we wanted, but got some great advice right off the bat (which we ended up following to a T). During the consultation/purchase phase, everything was straightforward: we had clear info, costs, timelines. Several weeks later they called when the doors were delivered - we were lucky to get an install the next day (before the polar vortex hit) - and the installers were neat and efficient. Everything happened exactly as planned. The doors are gorgeous and no more cold drafts (our previous door and install from a different company weren't good, you get what you pay for)! Highly recommend, and will be back when we're ready to replace our front door.

I am satisfied from the started quotation to completion. I had new windows installed and when I returned home from work, I saw the new windows and I am very pleased with them.

The team came and provided a great quote, custom built the window and installed it within 2 months. The installation was seamless - the old window was out and the new one installed within 2 hours. They even installed trim on the interior! They were clean, friendly, and experienced. I will definitely use them again!

I recently had all the windows in my home replaced by Consumer's Direct, and I couldnt be happier with the entire experience. The team was professional, courteous, and highly skilled from start to finish. Through every step the entire process was great. From consultation to installation, everything was smooth sailing. The three-man crew was punctual, respectful of my space, and worked efficiently to complete the entire job all on the same day. The attention to detail was remarkable, and the quality of the workmanship truly exceeded my expectations. Not only do my new windows look fantastic, but theyve also significantly improved the comfort and energy efficiency of my home. I highly recommend Consumer's Direct to anyone considering window replacement. They delivered excellent service and results, and Im thrilled with the outcome!

Met with David, discussed window and patio door. Agreed with price, ordered and delivered as predicted/ promised. I'm very satisfied.

I recently had my windows and siding done. The team was kind, considerate, thoughtful, detailed and fast. all the windows (4) large living room window (1) and patio door were removed and replaced in one day. Siding took 2 days due to weather. A small hiccup on the colour, however Colin was amazing and fixed the problem and made it right. The team is clean, and considerate. I am really pleased with the results as my house from the exterior looks brand new. A huge shout to Colin, he was fantastic and really looked after so many things that put my mind at ease, he is awesome!! I would recommend this team. The do payment installments and the final balance is not due until you are happy with the work. I would highly recommend them!!

I needed to replace 3 basement windows that were mid-80s originals. Consumers Direct was better priced than my next best quote, responsive to my questions/concerns and delivered when promised. The installers were friendly, prompt and did a good job - the windows look great and they cleaned up well.

Needed a new exterior door. Got great advice and service. No pressure to buy. Good a fairly good deal from a reputable company. Came on time to install the door. Completed it in 3-4 hours which was what I was told. They showed me issues with previous door as it was not closing properly. New door looks great, and noticed no draft as it was insulated with spray foam.

Very professional company to deal with. Excellent quality windows and great installation crew. Project completion was on time.

Im very pleased with the quality of work done and products. The entire project from beginning to end was professional and I love my new window and sliding door.