From Dark To Light Carpet & Upholstery Care
From Dark To Light Carpet & Upholstery Care
5577 reviews

All reviews (77)

  • Jocelyn
    Rating: 5 out of 5
    Review left on 28 Aug 2023

    Great service, professional and kind

    Alex did a great job cleaning a VERY dirty white chair and three white ottomons - the price to have pets I guess! They came out much better than I was expecting given the start point. He was sincere, fair and prompt! Super easy to work with. We also had him clean our couch. Will def use him again and would recommend.

    Answer from pro:

    Thank you so much for your wonderful review! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience. If you have any more feedback or questions, feel free to reach out. We appreciate your support!
    Reply created 29 Aug 2023
  • Customer of From Dark To Light Carpet & Upholstery Care
    Rating: 5 out of 5
    Review left on 12 Jul 2023

    Saved this Dog Owner

    My Dog had a recent bout of nausea and decided to vomit all over the house. He was able to affect 3 large couches and 2 area rugs. The smell in the house was horrible. We initially used the house hold stain/ odor removers that we always do but this time they didn't work, the odor was just too strong. I called From Dark to Light Carpet & Upholstery Care based on the HomeStars reviews and I am glad i did. Nik answered my call, assured me they could help, gave me a great price and booked in the service. Both Nik and Alex showed up at my house on time, they completed the cleaning and the smell is gone. This was money well spent and I highly recommend these guys!

    Answer from pro:

    Wow! Thank you for this great review. This is a music for our ears and we also were really satisfied how it looked at the end. It was a real pleasure meeting you and working in your home. Cheers!
    Reply created 13 Jul 2023
  • Greg, Markham
    Rating: 5 out of 5
    Review left on 14 Dec 2022
    Clean Furniture and Upholstery
    These folks were great ! Responded quickly to my request, showed up on time , did a great job.

    Answer from pro:

    Hi Greg, thank you for your kind words. It was a pleasure working in your home and your satisfaction is our priority. If anything we're there for you. Cheers!
    Reply created 14 Dec 2022
  • Ellen Cohen
    Rating: 5 out of 5
    Review left on 20 Oct 2022

    Cleaning my carpets and sofa

    I hired From Dark To Light to clean my carpets (which had serious stains left by a previous painter) and my off white sofa (which I know required very delicate care). From my first contact through prompt arrival to cleaning carpets and sofa, Alex and Nik were excellent. I will never know how they got the stains out of my carpet that I believed would be there for life. I was also so impressed by how much care they put into cleaning my sofa, taking one step at a time to ensure there were never any issues. This will be my go to cleaning company.

    Answer from pro:

    Ellen, thank you so much for your business and these kind words. Your satisfaction is our priority. It was great pleasure working in your beautiful home. Looking forward to hearing from you again. Cheers!
    Reply created 21 Oct 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2022

    Cleaning Carpets in the Basement

    Alex did a fantastic job cleaning the basement carpets that has been extremely dirty. He came twice to cleanup the carpets and we were very happy with his service. Very polite, responsible, on time and great service.

    Answer from pro:

    Thank you Farid. It's a real pleasure to hear from you. As long you are satisfied with the results we are happy. Cheers!
    Reply created 18 Oct 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2022

    Great job as always!

    These guys do such a good job. We've had them two or three times now and am always super satisfied. They arrive on time. Move the furniture. Explain exactly what they're planning and do it in a very professional manner. And the carpets always look great. I can't recommend them highly enough!

    Answer from pro:

    Wow, Heather! That's really great to hear. It has always been a great pleasure working in your home and we look forward to hearing from you again. Thank you for your business and these kind words! Cheers!
    Reply created 11 Oct 2022
  • HomeStars user from Markham
    Rating: 5 out of 5
    Review left on 21 Sep 2022
    Clean Furniture and Upholstery
    Showed up on time and did a great job, quick and professional. Would bring them back annually.

    Answer from pro:

    Hi there, thank you for your review and your kind words. Looking forward to hearing from you again. Cheers!
    Reply created 22 Sep 2022
  • Andrew Carroccia
    Rating: 5 out of 5
    Review left on 6 Sep 2022

    Carpet Cleaning

    Couldn't have asked for a better duo of Alex and Nik. They were very quick in response to the posting, and were extremely informative over the phone in our initial chat. From there they showed up very quickly and promptly and were very quick but attentive to their detail. My carpets look brand new and I couldn't be more thankful.

    Answer from pro:

    Hello Andrew, thank you for your business and this great review. It's real pleasure hearing that you are happy with the results of our service. We'll try to keep the same level of quality of our work. We wish you all the best!
    Reply created 7 Sep 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 31 Aug 2022

    Prompt, informative, cheerful and professional!

    I wanted our condo's very dirty carpets cleaned quickly after our tenants left. Alex made contact very quickly, was able to give me an appointment the next day, kept me updated about timing to ensure that he could finish in time for me to leave for work, gave me good information about the process and expectations, and did an excellent job on our beige carpets! Will definitely use them to clean the carpets at home soon!

    Answer from pro:

    Hi Ka-Kei, thank you for your kind words. Your satisfaction is our priority and pride. We are looking forward to hearing from you again. Regards!
    Reply created 7 Sep 2022
  • Janet Cuddy
    Rating: 5 out of 5
    Review left on 30 Aug 2022

    Love these guys

    Our white basement carpet had been abused first by teenagers, then by a year of renovations. We honestly didn't think it could be restored. I called Alex based on the reviews. He was helpful and clear about what they could do. We set a date, he was in touch the day before to confirm. He and Nik arrived on time and set straight to work. They checked in at one point to show us the progress. And it was fantastic! The carpet looks great and I am really happy with their service.

    Answer from pro:

    Wow! Thank you for this great review, it really means a lot to us. It was a pleasure working in your home. Cheers!
    Reply created 7 Sep 2022