Pro West Heating & Air Conditioning
Pro West Heating & Air Conditioning
Rating: 4.9 out of 54.9541 reviews

All reviews (41)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2024

    Replace Hot Water Tank

    Our hot water tank failed, and we called in Pro West on the Thanksgiving holiday. We contacted several companies, and Pro West charged a lot less (around 1/3) to come in on the holiday, compared to the other companies. This was a very reasonable rate. Pro West recommended replacing the tank (parts would cost a lot, and tank was old). Pro West ordered the replacement tank and scheduled when to replace the tank. On both visits, they were very friendly and professional, and even my cats stopped by to say hello to them, which is rare (they usually hide when there are visitors). We would highly recommend this company.
  • Customer of Pro West Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 14 Jul 2024

    Informative and Efficient

    Our AC unit stopped working out of nowhere. The guys came out and did an initial investigation to find our motherboard fried. Additionally, all fuses were blown. they could get the parts required out quickly and back in a couple of days to complete the fix. While doing so it turned out that an additional part was blown and they replaced that too. They were able to keep the price down as much as possible due to unexpected parts malfunctioning, which is not normal for an AC unit of this age. I would recommend them.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2023

    New furnace install

    On time. Neatly dressed. Work done well and taking the time to do the job well working in an old house. Cleaned up after they finished. Pleased to have a new efficient furnace.

    Answer from pro:

    We appreciate your rating and are thrilled to have met your expectations. Thank you for choosing our service!
    Reply created 25 Nov 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2023

    Gas Furnace Heating Maintenance and Repair

    The technician was prompt and did a thorough job of looking at my furnace and made sure all was well.

    Answer from pro:

    We appreciate your rating and are thrilled to have met your expectations. Thank you for choosing our service!
    Reply created 25 Nov 2023
  • Theo Pascon
    Rating: 5 out of 5
    Review left on 17 Dec 2022

    Heating Maintenance in Langley, BC

    He did an excellent job on our heating system. He came in on time, checked every thing and answered all the our question and concerns about our gas furnace system. I will use them again.

    Answer from pro:

    Thanks for the kind remarks. We are delighted to hear about your experience. We'll always be available for service, anytime you need us!
    Reply created 27 Mar 2023
  • Sam Malik
    Rating: 5 out of 5
    Review left on 17 Oct 2022

    New Furnace Installation

    Pro West Heating & Air Conditioning provided a professional assessment on a new heating system installation. Overall really happy with their services.

    Answer from pro:

    Thanks for the kind remarks. We are delighted to hear about your experience. We'll always be available for service, anytime you need us!
    Reply created 17 Oct 2022
  • Sia Ghaem
    Rating: 5 out of 5
    Review left on 7 Oct 2022

    Heating & Cooling Need

    We have recently moved to a new place and needed to get pricing for new heating and cooling system. We called a number of different companies and Pro West was the most reasonable, honest and professional out of all competitors. No wonder they have 5 start reviews. A few days after the initial visit we realized our old furnace needed maintenance as the fan wouldnt stop working. Pro West Technician, Sean, showed up, diagnosed the problem within minutes and made his suggestion. Sean and Pro West are very professional and we appreciate their honest and courteous service.

    Answer from pro:

    Thanks for the kind remarks. We are delighted to hear about your experience. We'll always be available for service, anytime you need us!
    Reply created 17 Oct 2022
  • Customer of Pro West Heating & Air Conditioning
    Rating: 5 out of 5
    Review left on 30 Sep 2022

    This company was

    This company was truly a pleasure to do business with throughout the entire purchasing cycle from initial contact to completion of the installation. All personnel involved were professional, polite and amiable. The system design works perfectly and the i

    Answer from pro:

    Thanks for the kind remarks. We are delighted to hear about your experience. We'll always be available for service, anytime you need us!
    Reply created 7 Oct 2022