Official Plumbing & Heating
Rating: 4.8 out of 54.8536 reviews

All reviews (36)

  • Bill Eckford, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 14 Mar 2025
    Install Gas Furnace / Forced Air Heating System
    Job was completed a couple years ago, I forgot to submit my review. Official Plumbing & Heating did an excellent job replacing our old furnace with a used furnace I purchased off Kijiji or Facebook Marketplace. The installers were very professional and easy to deal with. I recommend them to anyone that is doing heating or plumbing type projects.
  • Customer of Official Plumbing & Heating
    Rating: 1 out of 5
    Review left on 15 Apr 2024

    kitchen sink removal/install new p-trap & customer supplied faucet

    I was told by hardware cost would be around $300 for this job. They sent Official Plumbing out & cost was almost triple. There were no complications to justify price. I just don't want other pensioners like us to be in this boat.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2023

    Hot Water Tank Repairs

    We have a dual-purpose hot water tank that needed some TLC as some copper piping had sprung a leak and water was spraying all over our furnace room. I called Official Plumbing, and they were able to send a tech ASAP. Our technician's name was Jon, and I was told he had just joined the company. Jon arrived early in the afternoon and immediately knew how to solve the problem. He told me what the cost would be to repair the tank, and I felt that it was a fair price. I have to admit that Jon's work was outstanding and quickly realized how lucky Official was to have him on board. Not only is Jon a talented and knowledgeable journeyman, he's also a really nice guy. It was a pleasure for my wife and I to have him in our home. As senior citizens, we also received a discount on our bill. Also, big shout out to Danielle, the office coordinator. A delightful woman who made sure we were taken care of. Five stars all day for Official Plumbing and Heating!
  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2023

    Hot Water Tank & Main Water Valve

    This company provided an excellent service from initial contact (Danielle) Bill who did home service check & Conrad (2 men tech), now were worry free about our water heating system (20 years old). Their advice & expertise were exemplary, very honest group. Will highly recommend to everyone I know, many thanks.
  • Customer of Official Plumbing & Heating
    Rating: 5 out of 5
    Review left on 6 Mar 2023

    Bathroom shower Repair

    My 22 years old Delta tub/shower faucet developed a leak. I tried to fix the problem but was unable to remove the faucet's handle. Steven repaired the problem by drilling out the retaining screw and replacing the unit's internal cartridge and handle and cleaned everything up afterwards. I would definitely recommend Official Plumbing & Heating if I'm asked. Thank you for a job well done Steven.
  • ANDREW LAPINAS
    Rating: 5 out of 5
    Review left on 27 Jan 2023

    Indoor plumbing repair

    The service was on time, efficient, friendly at a good price. Knowledgeable and helpful advice.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2022

    Leak in Bathroom down to the Basement

    Fast,effeciant.(sp) Friendly and more then Fair pricing. Reccommend again. In fact using Official Plumbing &Heating again Dec. 8,2022 We will use this company again (Konrad ) The cost was $362.10
  • HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2022

    Leaking Toilet Pipe

    Our upstairs toilet piping was leaking into the basement. Konrad found the time to fix the problem asap, within the estimate, and was very friendly and entertained all of my irrelevant future plumbing questions. Would hire again and recommend for sure.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!
    Reply created 13 Sep 2022
  • Shirley Diamond
    Rating: 1 out of 5
    Review left on 5 Jul 2022

    Bathroom and kitchen counter

    Was to be a guote, was intimated into getting the work do that day. Was also attending to painter and he took advantage. Had to have the company redo kitchen caulking and it turned out worse the 2nd time. Will have to hire someone else to fix. Price for toliet lid, tub faucet, cylinder, caulking one counter top and back splash.

    Answer from pro:

    Hello Shirley, We apologize for your experience with us, and are truly shocked to hear 2 months after your intial appointment. Please feel free to contact us as we would be happy to make this right w…
    Reply created 6 Jul 2022
  • HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2022

    Bypass valve for humidifier

    Recommended by company which did our renovation to keep the humidifier on while we are gone in the winter. Needs bypass when we turn off water supply to rest of the house.

    Answer from pro:

    Thank you for choosing Official Plumbing & Heating! We really appreciate you taking the time out to share your experience with us!
    Reply created 1 Jun 2022