Customer of Aozat Inc.
Below grade entrance and finish basement
Project: Below grade entrance and finish basement
Our requirement was to get a below-grade entrance and then complete our basement. Unfortunately, our journey to achieving this was nothing short of a nightmare.
The first company we hired took our payment and vanished. The second company, which promised to complete the job in three weeks, dragged it out for a year with endless follow-ups, delivered the worst possible workmanship, and ultimately failed the inspection. They then abandoned the project entirely and wouldn’t even take our calls. After spending 1.5 times our budget and dealing with so much frustration, we lost all trust in contractors. Our basement project was put on hold indefinitely because we feared even more complications.
Then, through a referral we engaged an engineer Tej from Vin Engineering Inc. to work with us on our legal basement. We wanted to maximize the space in the basement and he accommodate our request, provided some great suggestions to add value to the basement from a long term perpective. In the process of securing the approvals we discussed the issues with failed inspect for below grade entrance. Hearing our story he recommended Aozat Inc. with whom he had worked before.
Hitesh and Parixit from Aozat Inc. listened to our concerns, patiently reviewed the failed inspection issues, and provided a clear quote and timeline to complete the project. Given our skepticism and trust issues, they were incredibly flexible, breaking the contract into phases to accommodate us and build our confidence with them. The entire Aozat team was patient, understanding, and professional throughout. They made this entire process easy for us. They always accommodated our requests and never once showed frustration. All approvals were secured at the required stages, ensuring a smooth and compliant process.
What stood out most was how the owner and the lead manager of Aozat of the company kept us grounded on costs, making sure we didn’t exceed our budget. Their transparency and honesty were truly commendable.
The basement turned out fantastic. We didn’t have to oversee anything, the speed, efficiency in managing different contractors, and their professionalism were admirable and exceeded our expectations.
Thank you for your outstanding service and support! ❤️ Wishing your crew all the best in everything you do in the future. I won’t hesitate to bring you back for my next project!