The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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Joe
Joe
4 reviews Toronto, ON
6/10

Bathroom reno

Replaced our shower. Some issues with leaks after they finished. Did eventually come back to do repairs.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Joe,

I would like to take this opportunity to respond to your review.

Your leak was reported to us October 18 2021, in which we had our plumber return October 21st to investigate the leak. We determined that the plumbing was not the issue. October 29th our trade returned to investigate the issue and started a process of elimination, found the leak and fixed it. We didn't eventually come back, we came back in a timely manner. We don't run from our work or any issues onsite, we are always a phone call away to assist.

Please feel free to contact me if you have concerns.

Regards
Christine
President

Previous versions of this review:

Joe
Joe
4 reviews Toronto, ON
0/10

Bathroom reno

New shower installed leaked. Told me to fix it myself. Eventually they sent a plumber who told them it was their work. Spent months trying to get them to fix the issue but they would not deal with it. Just terrible.

Approximate cost of services:
$8,000.00