Quick Sidekick

I have used this this company for several years and while they charge a premium for Xmas light installation, they have done a great job and gone the extra mile. This year was different - the experience has been the worst customer service experience of my life. The job to install took 3 visits and still looked bad. For taking them down, I negotiated that each string would be wrapped with tape and labelled (which part of the house it came from to help with installation next year). The job was incomplete - they left one string on the house, and didn't label any of the strings. And charged 315$. Then they called me back to tell me that the tech came back to complete the job - and said that they labelled the strings. This was not true. They argued with me on the phone, told me they did something that was not done. I will never use this company again.