College Pro Painters

Paint & Wallpaper Contractors
Toronto ON
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Carol Harrison  from Toronto
Carol Harrison from Toronto
1 review Toronto, ON
2/10

Exterior Painting

We previously had painting done by College Pro inside our house that was really well done so my husband and I thought we would use the same person at College Pro for the exterior of the house.

The experience was terrible and took two months to resolve.

We contracted for College a Pro to paint the trim and front deck of our house.

The painters left paint on the brick of our house and on the windows, and they only did one coat of paint on the deck which was evident as you could see the bare wood underneath. Additionally they got paint inside our front door on the white trim by opening and closing the door when it was wet.

When we asked the painters if they were coming back to fix the issues, they said yes however they did not.

We then found out that the person who ran our first job had given us to another College Pro manager.

This job manager said that she would send people to fix the issues however this never happened completely. Ie. one person would come, try to fix something unsuccessfully and leave before attempting to fix the other issues.

The College Pro contact then started to not reply to our emails and told us that they were not responsible for the issues we had. e.g.. The paint they had painted on the brick. The paint they had painted accidentally on the inside of our front door. The paint on the glass. The paint on the cement.

The issues were eventually fixed but not until the manager who did our first job got involved again. He was wonderful.

To summarize, if you get the right person managing your project, it is a good deal. If you don't, it is a complete nightmare.

1 of 1 people found this review helpful.
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Previous versions of this review:

Carol Harrison  from Toronto
Carol Harrison from Toronto
1 review Toronto, ON
4/10

Exterior Painting

We previously had painting done by College Pro inside our house that was really well done so my husband and I thought we would use the same person at College Pro for the exterior of the house.

The experience was terrible and took two months to resolve.

We contracted for College a Pro to paint the trim and front deck of our house.

The painters left paint on the brick of our house and on the windows, and they only did one coat of paint on the deck which was evident as you could see the bare wood underneath. Additionally they got paint inside our front door on the white trim by opening and closing the door when it was wet.

When we asked the painters if they were coming back to fix the issues, they said yes however they did not.

We then found out that the person who ran out first job had given us to another College Pro manager.

This job manager said that she would send people to fix the issues however this never happened completely. Ie. one person would come, try to fix something unsuccessfully and leave before attempting to fix the other issues.

The College Pro contact then started to not reply to our emails and told us that they were not responsible for the issues we had. Ie. the paint they had painted on the brick. The paint they had painted accidentally on the inside of our front door. The paint on the glass. The paint on the cement.

The issues were eventually fixed but not until the manager who did our first job got involved again.

1 of 1 people found this review helpful.
Was this review helpful?