West York Paving Ltd

Paving Contractors
Vaughan ON
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HomeStars  >  Interlocking Stone in Toronto  >  West York Paving Ltd  >  My Ashpalt Driveway - a beautiful work by man and machine
Diana Kalisz from Toronto
Diana Kalisz from Toronto
2 reviews Toronto, ON
10/10

My Ashpalt Driveway - a beautiful work by man and machine

I am retracting a negative review regarding a time delay in getting my driveway ashpalted believing that the cold weather would have a negative impact on a proper installation. Joe convinced me that my concern was an overreaction and today I am eating my words. Joe sent Remo and his team of men and machine to my house this morning. Remo calmed me down immediately and was so conscientious about the quality of his work that he took the time to talk and walk me through the entire job as it was unfolding. It was incredible to see how efficient and effective his men conducted their duties. It was also obvious that West York has invested a lot in their state-of-the-art equipment and ensuring their workers are equally trained. The result was a beautiful, solid driveway. Thank-you.

Approximate cost of services:
$3,400.00
4 of 4 people found this review helpful.
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Company Response

Iam glad that we could complete the job as promised and that you are pleased. Thank you

Previous versions of this review:

Diana Kalisz from Toronto
Diana Kalisz from Toronto
2 reviews Toronto, ON
0/10

Still waiting for paving to be done 4 months after the old driveway was removed

West York was one of 3 contractors recommended by Homestars. Joe appeared at my home within 2 days of posting my project on Homestars in July/19. I signed a contract that stipulated a completion date of Sept./19. They ripped up my driveway immediately and I have been held hostage now approaching 4 months. I contacted the company at the end of September and was redirected to Joe who seemed to shrug off the unacceptable time delay and my concern for the increased risk of colder temperatures and greater precipitation that would impact proper ashphalt installation . He was not even concerned about the loss of potential customers when I advised that the West York sign he planted in front of my house was attracting more negative attention for the company. He said that he didn't care about opinions of potential customers because they were extremely busy regardless. This disrespect for the customer immediately made me feel like I was swindled. He offered to fit my job in to his busy schedule on Oct.30, after 5 p.m. The day before Halloween was obviously not ideal. In any case it had rained extensively all day and night preventing any work from proceeding. The installation has now been scheduled for Nov.6. The weather network is forecasting very cold temperatures, rain/snow for the evening and the next day. With all the delay and the inconsiderate attitude expressed by the company, and Joe, particularly, I do not trust the outcome. I certainly distrust the company and the positive reviews awarded this company.

Approximate cost of services:
$3,400.00