No More Chores Of Toronto Cleaners

House & Apartment Cleaning
25 Selby St Suite 1105 Toronto ON M4Y 0E6
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LC
LC
2 reviews Toronto, ON
5/10

Impressed with Owner

My experience has been a bit tedious with this company. Unfortunately, I wasn't satisfied with the cleanings. With Covid, online learning, a baby and working from home I was hoping for a reset in household cleaning but it was more hassle then help. Upon an unsuccessful conversation with customer service I wrote a negative review. Since I have posted my review the owner has been in touch with me and was very apologetic. In the end, we reached an agreement and I am impressed with the owners follow through.

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Company Response

Thank you for your feedback. I appreciate that you took the time to share your experience with us and am sorry to hear that it didn't work out as well as we would have hoped. I'm glad you had a chance to chat with the owner about this so we could understand where things went wrong from our side of things and will make sure those areas are addressed internally going forward. We apologize once again for the difficulties you've had with our company and am grateful that we have been able to come to a mutually beneficial agreement. I hope this experience has not left any lasting impression on how you feel about No More Chores as a whole. We are committed to providing excellent customer service and will always do everything possible to make sure customers are happy with their service.
I want you to know that your feedback is very valuable and I'll be passing it on directly to my team here at No More Chores for future reference, as well as making changes where necessary in order for our business model moving forward.

Previous versions of this review:

LC
LC
2 reviews Toronto, ON
0/10

Terrible

My experience has been absolutely terrible with this company. Unfortunately, there are too many grievances than I care to list. I had a "deep clean" (a laughable description for what what provided) and a standard clean (which was no different than the abysmal "deep clean"). It was my misstep for granting them a second chance to clean my home. Their website talks a good game with "check lists", "guarantees" and the like but I can assure you this is not the case. I am pretty stunned at all of the positive reviews (its what got me to hire them). My husband and I do not regularly hire cleaning services but we have had another company in the past come a few times (after the birth of our first child) who did an amazing job for less cost (I should have went with them again but was swayed by all of the positive reviews for No More Chores). With Covid, online learning, a baby and working from home I was hoping for a bit of a reset in cleaning but it was more hassle than help, disappointing and a massive waste of money. I implore you to save your time, energy and resources! Look elsewhere.

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