The Home Improvement Group - THIG
The Home Improvement Group - THIG
Rating: 4.8 out of 54.85386 reviews

All reviews (386)

  • andria
    Rating: 5 out of 5
    Review left on 26 Jun 2013

    Built-in Wall Shelves

    This was the third time we had Charlie come in to do some work for us. He built wall shelves into our living room for us. This time he was accompanied by his uncle Sam who is also an amazingly talented contractor. Once again a fantastic job well done. The pictures speak for themselves. Charlie also put in a piece of drywall to seal an open window in the wall and make it into a book nook. Thanks again Charlie!!
    (Updated on 21 Jan 2025)

    Answer from pro:

    Thank you for the awesome review. We are so glad that you are so happy with the completed project done in the time frame you expected. It was a pleasure to work with you and look forward to doing so a…
    Reply created 30 Apr 2017
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2017

    Basement renovation

    Douglas did a good job of coordinating the renovation work on multiple floors of my house which required different trades. Any concerns were addressed directly by him to make sure I was satisfied which was appreciated. Overall I was very happy with the job that Douglas and the team did on my project.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hi Neil, Thank you for your review. Douglas works very hard to provide the best service for his clients. He will be pleased to know that you are happy with the results. Kind regards, Melanie-The Ho…
    Reply created 29 Dec 2017
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2017

    Various exterior home repair

    I am absolutely pleased with the work Than did on repairing various exterior wood work only century home. Over the three days, he tackled multiple separate jobs around the house, always listening to what I was looking for as the home owner and trying to keep my costs down. Than is hard working, even on some very hot and long days. His work is high quality and I am pleased with the effort he put into custom matching the new wood with the cebtury old style. I would definitely recommend Than and the home improvement group to others for future jobs.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Than is one of our rising stars in the company and puts in 110% at all times, he is a pleasure to work with, he takes great pride in his work and we are very happy that you had such a good experience …
    Reply created 3 Aug 2017
  • Bayview Village home owner
    Rating: 5 out of 5
    Review left on 16 Apr 2018

    Moisture problem solving, plaster crown moulding replacement, plaster patching and painting

    Douglas listened to our issue and developed a plan to troubleshoot it and resolve it. The work was done well and as scheduled. The team was careful and worked cleanly (particularly considering it was plaster!). And the replacement crown moulding is a perfect match with the previous. Plaster repairs and painting were done efficiently without rushing. We are very pleased and impressed.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Thank you for your review. Our goal at The Home Improvement Group is to have you as a customer for life. Our highly qualified team understand the importance of good customer service and quality work…
    Reply created 17 Apr 2018
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2017

    Absolutely stunning transformation

    The moment we met Douglas from The Home Improvement Group after meeting several other contractors, we knew this was not only the company we wanted to work with but this was the guy that understood what we wanted. Throughout the process Douglas was extremely helpful, courteous and professional and was very accommodating. The transformation of the rooms are, night and day. I would highly recommend The Home Improvement Group to anyone looking for a job done the right way.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hi Roger, Thank you for your review. Douglas is one of our top renovation advisers. Douglas is very professional and makes sure that his clients get the best service and workmanship. I will pass alon…
    Reply created 19 Jan 2018
  • HomeOwner
    Rating: 3 out of 5
    Review left on 25 Sep 2017

    Fireplace Removal and drywalling

    Than did an excellent job at removing the fireplace and replacing the drywall and painting, etc. He came to the house for 3.5 days straight to get the project done, by himself, with minimal disruption to our daily lives. However, we were scheduled to have another person do the job first and he never showed up the first 2 days. By contacting Michael, the President, he was able to ensure we got Than so that the work would be completed on the days I had booked off from work.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Maryanne Thanks for the Kind review on Than. While we apologize however sometimes we get let down by some of our staff but I'm glad we were able to free up Than to make it all right. I hope we can be …
    Reply created 27 Sep 2017
  • Oakville resident
    Rating: 5 out of 5
    Review left on 19 Jun 2017

    Power washing

    Than did power washing for us....he is very thorough. An excellent worker! Great job Than many thanks!
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hi Mandy, Thank you for your review. As you know it takes a very skilled individual to power wash with finesse. Than will be pleased to know that you were happy with the outcome. We hope to work with…
    Reply created 23 Jun 2017
  • HomeOwner
    Rating: 4 out of 5
    Review left on 25 Mar 2017

    Multiple areas such as basement, 3 wash rooms, sound proof studio, kitchen, main floor, upper floor, etc.

    I wanted to write a review at the end of the whole project but I would to share my experience about them in the middle of it because of their quality of the work and the profeesionality. My house was previously messed up by a different contractor and I'm glad I hired THIG to clean up all the mess I had. I'm receiving a very good service with professional insights and I would rate the workmanship 5 star. Special thanks to Asif, Evan and Zvi.
    (Updated on 21 Jan 2025)
  • Andre Crous
    Rating: 5 out of 5
    Review left on 30 Nov 2024

    Porch Pillar Replacement

    5 x 10 ft load bearing porch pillars required replacement. The 25 year old wooden pillars had to be replaced, without compromise to a second porch, and roof structure on top of it. The existing metal railings, as well as ornate top trim had also to be removed and re-installed. The new pillars were also painted. The job also included soffit and facia removal and replacement.
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hi Andre Your pillars turned out great, it makes such a difference to the exterior of your home. It was a pleasure working with you. Call us again for your next project. All the best Christine
    Reply created 4 Dec 2024
  • Hassiba F.
    Rating: 5 out of 5
    Review left on 20 Jul 2019

    Project

    Fixed my leak and did all the tile on the outside patio. On time and budget. I highly recommended them
    (Updated on 21 Jan 2025)

    Answer from pro:

    Hi Hassiba, it was a pleasure working with you. Thank you for choosing The Home Improvement Group to fix your water leak, repair your ceiling and replace your exterior tiles outside. Your backyard p…
    Reply created 23 Jul 2019