Aetna Pest Control Ltd

Pest & Animal Control
Toronto ON M4C 1H8
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Pest & Animal Control
Aetna Pest Control Ltd
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94%

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Reviews for Aetna Pest Control Ltd

Average customer rating:
9.7 10 (73 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
10/10

Aetna came through with Sentricon

Aetna saved our home. No, seriously, they did. We bought a house in 2022 and within a month noticed termite activity. We called Aetna and they inspected, reassured us and booked us in for a liquid treatment. They had also mentioned a possible new termite system they were hoping to receive in the next couple months.

We have an extension at the back of our home that sits on a slab, and the floors have heating. To say that the treatment was challenging is an understatement. The liquid treatment just couldnt touch the termite activity. Aetna kept coming back to check, treat and wed wait. Meanwhile, termites were tearing up the flooring in our kitchen that was located in the extension of our house. I would honestly call and email Liz weekly, sometimes I would even be crying. I was just so worried that this dream home we bought would never be rid of termites. Liz spent a lot of time empathizing with me, talking with Richard, and reassuring me that theyd figure this out. And that Sentricon would be here and it would help. They said its a product from the US and they had to wait for Health Canada to approve it. We waited what felt like forever. Truly, I thought it would never arrive.

Finally in October 2023, Sentricon arrived and Aetna installed it for us. They put 10+ bait stations over the exterior of our property.

To make this long story a bit shorter, we are now in September 2024 and we no longer have any termites. They ate up all of the stations and have had to be refilled. We have an annual inspection coming up and Im so curious to see what may have come of the new stations.

Aetna saved the day with Sentricon. I truly believe its a product that everyone needs, especially in areas with highly active termites like in the east end of Toronto.

Thank you Aetna.

Approximate cost of services:
$4,500.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Termite Inspection

Richard from Aetna Pest Control came to our East York home today to
do a Termite Inspection.
After hearing our details of why we thought that we have a termite infestation, Richard made a thorough visual inspection of our house perimeter, including both sides as well as our porch ,deck and garage.
Richard heard how we thought that we had discovered termite tubes in
our basement, and checked the joists and window sills, and floor boards,
as well as the drywall.
Richard determined that we have Sow Bugs and that there is no evidence of a past or present termite infestation.
Needless to say we are Very Grateful for this Excellent news !
Murray B

Approximate cost of services:
$260.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Termite treatment

Aetna Pest Control was recommended to us after trying to get rid our termite issues for several years. Richard and his team have a very different approach by looking at the big picture. We are very happy with the thoroughness, indepth expertise, and great customer service. We would definitely use Aetna Pest Control again.

Approximate cost of services:
$2,500.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Locate hornet nest and spray

Liz listened to my concerns of hornets entering the wall of my house and quickly booked an appointment. Jose and partner were very professional to locate the hornet site of entry and exit and safely sprayed the area with proper safety equipment. The entire staff were courteous,friendly and knowledgeable.

Approximate cost of services:
$169.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Stellar Service - Highly Recommend Aetna

We are extremely satisfied customers! Stellar review to Doug who came by today to do a follow-up inspection to remedy a rodent issue. We are beyond impressed and appreciative of his quick, courteous, safe, thorough service; excellent attitude; professionalism; calm and easy-going nature. The entire staff at Aetna is super helpful: always with a quick response, pleasant, professional, fast, and knowledgeable. Doug and everyone are awesome, providing prompt and cost-efficient service over and above what we expected. We will continue to highly recommend this company to family and friends. Thank you for your excellent, trusted, timely, reasonably prices services!

Approximate cost of services:
$80.00
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Company Response

Thank you for such a kind review! We take a lot of pride in giving great customer service, and Doug and the rest of the crew really appreciate the recognition. Looking forward to working with your family and friends!

AM from Toronto
AM from Toronto
3 reviews Toronto, ON
10/10

Great Service and Caring Staff

We noticed some Termite activity in our basement about a year ago, and called AETNA to provide a solution. Richard patiently explained the protective and preventative measures required, and helped to calm our fears. Over the last year, Richard's team has come whenever we have asked them to look at something unusual, or to provide renovation advice. We are so lucky that we called the right company to help us through this challenging time. We know that we will continue to be "good friends" with AETNA in the coming years to combat this tiny but invasive pest.

Approximate cost of services:
$7,500.00
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Company Response

Hi AM, thanks for the review! Termites can definitely be scary, so we're glad that our technicians were able to bring down the fear factor. It's been great working with you!

Robyn in Toronto
Robyn in Toronto
2 reviews Toronto, ON
10/10

Honest and Quick Service

One evening we found a large mass or swarming bugs that had come in through the foundation wall of our basement. The following morning we called Aetna right when they opened. A lady answered right away and had us send photos of the bugs and instantly put our minds at ease as she did not believe that they were termites (which to an untrained eye they looked like). They then had a representative come to our house at no charge to double check and do a thorough investigation. We would highly recommend the company as they were incredibly knowledgable, friendly, professional and helpful in a time where we were very concerned.

Approximate cost of services:
$1.00
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Company Response

Hi Robyn, we really appreciate the review! We're always happy to help people figure out which bugs are causing their pest problems

Michael Totzke in Toronto
Michael Totzke in Toronto
3 reviews Toronto, ON
10/10

Rat infestation & termit control

I have been using Aetna for the past 20+ years - for an annual termite inspection - & recently for a rat problem in & around our house. I have found each Aetna rep to be prompt, helpful & friendly. I couldn't recommend the company more highly.

Approximate cost of services:
$200.00
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Company Response

Hi Michael, thank you for your review and all of your business over the years. It's always a pleasure working with you!

shalini
shalini
2 reviews Toronto, ON
10/10

Travis knows pests!

Travis from Aetna came to inspect our home for mice and was extremely thorough and knowledgeable. He was very transparent, funny and a pleasure to work with. We were very pleased with his level of service.

Approximate cost of services:
$75.00
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Company Response

Hi Shalini, thank you for the review! We're glad you had such a great experience!

Paul & Melanie from Toronto
Paul & Melanie from Toronto
5 reviews Toronto, ON
10/10

Aetna is Impressive

Aetna did a great job for us, and we highly recommend them for your pest control needs. Even when there was a small mistake, they handled it quickly and professionally; no arguments -- just great customer service, staff who really care, and highly skilled work.

You get what you pay for, and Aetna is the best we've seen!

Approximate cost of services:
$6,000.00
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Company Response

Hi Paul & Melanie - thanks for the review! Working with you was a great experience

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aetna Pest Control Ltd

Our technicians understand how unsettling and unnerving the discovery of a pest infestation can be. No one wants to face the reality of having rats, cockroaches, bed bugs, ants or termites in and around their house. However, ignoring the problem will not make it go away; in fact, it will ...
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